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PANDIGITAL (DPF802) Digital Picture Frame Questions & Answers
SD Memory Card in frame-no pictures
1st: Make sure the SD card is in working order and not damaged.
2nd: Make sure you're using the right file type (.jpg, .png, .gif, etc) and size.
Black screen when turned on
Try recharging it, if you have a cord to plug in the wall or a usb cord to your computer, it should work as well.
I hope this helps.
WHERE CAN I GET SERVICE ON A MODEL DPF15K DIGITAL PICTURE FRAME?
i have had the same problem and i have resolved the problem as following :
- measure the output tension on the external power unit ... she must be 12v ... on my unit i had 10v!!!
- open it (it's difficult but not impossible) ... look at the 2 condensers 1000uF 16v ... change them and you will retrevie the 12v output and your frame picture.
- an another solution is to buy a another 12v-3A external unit
I have a pandigital photo
Hi,
Insert a fresh battery in the remote control. The battery compartment is a bit tricky on these frames. Push the small part toward the large end and slide open the drawer with a fingernail.
Make sure you don't lose a memory card in the frame. Check that you're inserting the card in the correct slot. You'll need to send the frame back to the manufacturer to get the card out.
Good Luck and have a nice day.
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