Polycom SoundPoint 330 IP Phone - Answered Questions & Fixed issues


see the diagram attached, However you must call or go to the website from your supply in both cases,and get the support via ONLINE chat and fix it.
God bless you
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Polycom... | Answered on Nov 25, 2013 | 99 views


1) reset the phone to the original manufactury default see your Menu AND do it 2) call to the supplier manufacturer Modem, and get the support via ONLINE chat for to fix it.

God bless you
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Polycom... | Answered on Nov 25, 2013 | 240 views


This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.

Polycom... | Answered on Mar 05, 2011 | 760 views


For one line, you need both upstream and downstream of 90kbps for good quality.

Polycom... | Answered on Mar 02, 2011 | 123 views


Please get it unlocked here : www.gsmliberty.net/
www.puremobile.com/
Regards, Jay__Okj00Kj

Polycom... | Answered on Feb 25, 2011 | 263 views


You could edit the config file in notepad or try clearing all your browser cache and history. if all this fails check to see that the config fi,le has read write permisions under its directory.

Polycom... | Answered on Oct 23, 2010 | 238 views


sounds like your belkin router is not setup as a DHCP server or the DHCP is disabled. The DHCP in the belkin assigns addresses to the internal network, the error "waiting for network to initialize" means that the phone is waiting for an IP address, to which its not getting. When you connect directly to your modem you get an IP from your Internet service provider. I'll bet your internal network is setup using "static" ip addresses, if thats the case you will need to surf into the phones web console and set a static IP address. Or the opposite, enable DHCP in the belkin. hope that clarifies things a little.

Polycom... | Answered on Sep 06, 2010 | 1,141 views


yes, you should have a transfer button on the phone. click that then type the phones extension to which you which to transfer the call and hit transfer again

Polycom... | Answered on Apr 16, 2010 | 186 views


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Polycom... | Answered on Jan 12, 2010 | 1,468 views


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Polycom... | Answered on Jan 12, 2010 | 1,995 views


Did you try the manual on Polycom's website?

SIP Admin Guide:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

If you really need it spelled out for you, your answer is on page 4-99

Polycom... | Answered on Jan 12, 2010 | 377 views


This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Polycom... | Answered on Jan 12, 2010 | 5,254 views


Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone

Polycom... | Answered on Oct 30, 2009 | 587 views


Voice mail is probably a feature provided by your service provider.
I have a PBX with several different viop phones configured.

The voice mail is stored on the PBX you just need to configure the message waiting light on the phone and possibly a speed button that automatically dials the voice mail code.

I assume that you don't have a PBX and an internet service provider / voice service provider has those features available for you. They should have the documentation you need to configure the phone. If they specifically support your model phone you are in luck. Otherwise you will have to adapt from their generic description.

I have noticed that some really cheap voice plans don't include voice mail.


Hope this helps.


Polycom... | Answered on Jul 08, 2009 | 2,375 views


Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

Polycom... | Answered on Jan 02, 2015 | 277 views


Without knowing what phone .... I would say "Press DND" again

Polycom... | Answered on Oct 20, 2014 | 123 views


Transmission circuit is responsive, however the speaker seems to be defective or the receiver section has failed. This is an internal function whereby the unit requires inspection by a technician to correct the issue at hand.

Polycom... | Answered on Feb 26, 2014 | 68 views


If you know how eo access your configuration control panel then assign a Static IP address or place that assigned address on the other side of the firewall (DMZ). Steve Medley

Polycom... | Answered on Nov 07, 2008 | 137 views


....****WARNING THIS POST IS SPAM**** NEVER CALL ANY NUMBER POSTED ON FIXYA...NEVER. YOUR CREDIT INFORMATION AND COMPUTER ARE IN DANGER HERE......6

Computers &... | Answered 9 hours ago | 15 views

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