20 Most Recent JBL Radial Speaker Dock Docking Station for Apple iPod - Black - JBLRADIALBLK (050036912372) Questions & Answers

I have the same problem, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio port on the speaker. The speaker came with a spare lead as you can plug any music player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hooray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon!

Not a solution but mine sometimes causes my ipod to skip mid-song to the next song or podcast as well. JBL customer service is usually good and I've been meaning to check with them since I finally figured out it's the radial and not my ipod.

Does it have an equalizer. If yes then please lower down the equalizer knobs to the minimum. Do not change the settings of the equalizer, just reduce the level, keeping all the knobs in relation to one another.

i think the problem is only from docking station. you can remove back cover and trace where possible short ckt.

Hi, I have this problem and when I spoke to JBL techical support they told me that Apple have changed their software on the New Nano and the ipod touch and of course the iphone and regrettably the radial does not support S video for these products. I'm told it will work with first generation ipod classics. PS: i had to carefully cut off some of the plastic plug to make sure the connection goes all the way into the back of the radial

yes it might be

hiya, i just had the same problem, where as my ipod dock connector didnt work, so i took it to the shop where i bought it and they said it wasnt repairable,, not taking this as an answer i went over to a mates house who is a lecky and asked him to repair it,,, we then come onto the snag of not being able to open it to get to the fault to solve this we got a bit mad at it and accidently dropped it on the floor :P where the 2 mesh panels came off showing over 20 new screws yes i said 20!!!! all that was holding the mesh was a lot!!!!! of glue..... after we took the many screws out we found out the reason why the shop said it wasnt repairable.... the manufacturer has put loads and loads of glue on everything stopping anyone from removing any of the connectors... we spent a good hour trying to remove the silly amount of glue but to no avail...
So if i was you i would bin it and get a new one...

The causes can be poor connection in the signal input lead, could be the mixer you use, could be a speaker failurs, could be an amplifier failure.

Could be either or both. You will have to fault find to get an answer.