20 Most Recent JBL (JBLRADIALWHT) Speaker System, Docking Station Adapter for Apple iPod Questions & Answers


we can do nothing for you here on FIXYA . you bought it in 2010 .

JBL... | Answered on May 20, 2018


I have a two JBL radial and stage micro, both with the same loose connection problem after two years. The stage micro was simpler to open and it was necessary just to re-soldering the connector. Now, it is working great. Regarding the Radial, this is another history… as explained in this forum, everything is glued. I was unable to access the circuit board following the explanation posted by other persons. In fact, the plastic cover with the JBL printed logo is glued and also has two screws. Unfortunately, you will need a good time, some hours in fact, to open the Radial. The best way is remove the back mesh screen. You will need a hair dryer to soft the glue and using a small screwdriver you will need to pull out carefully all the screen. From there, you will be able to access the screws. It will be necessary to unscrew and unglue different parts if you don’t want to scratch the Radial body.

JBL... | Answered on May 23, 2015


Turn on the JBL with the ipod in place, turn off at the mains plug, turn back on, turn on your JBL and the remote should work.

JBL... | Answered on Feb 09, 2014


I had the same problem, my dock was broken, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. When new, the speaker actually came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hurray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon.

JBL... | Answered on Jan 19, 2014


If you want to dismantle because the dock is broken, you can get round it instantly by plugging the ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. When new, the speaker actually came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hurray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon.

JBL... | Answered on Jan 19, 2014


I have the same problem, my dock was broken, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. When new, the speaker actually came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers. If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon.

JBL... | Answered on Jan 19, 2014


I have the same problem, my dock was broken, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. When new, the speaker actually came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hurray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon.

JBL... | Answered on Jan 19, 2014


yes. but only by authorised service center.
very difficult to open.
lot of hot glue has been used while assembling this product.
docking connector with pcb is available with the authorised service center.

JBL... | Answered on Jan 19, 2014


this connector is available complete with pcb from jbl service center.But radial is very difficult to open.You need to open the mesh with a hair dryer,because it is heavely glued with hot glue on the borders.you will find screws inside.And also from the bottom & sides you have to remove this decorative strip.
it is very time consuming & headache.
i have myself replaced five of this docking sockets,it will take minimum of two to three hours to do this

JBL... | Answered on Mar 18, 2013

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