Top 20 Philips SoundBar DVD Home Theater with Ambisound Questions & Answers

Yes

Try Philips support at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=us&userLanguage=en

Did you try another disc? Try other discs - preferably store bought. If it will not recognize store bought discs then you have a defective unit. Is the "unknown" disc home made? could be that the homemade disc has not been created properly or is a type of disc that the unit cannot read.

My soundbar won't power up. So I pull the battery out of remote, press a few buttons, put the battery back in and all of a sudden the device can be powered up and controlled. Until next time it stops responding. I replaced that original battery with a new one but the problem still persists.

Does your unit have any analog inputs? If you only have digital inputs, you can purchase a analog to digital adapter. For more information, please visit my website at audioserviceclinic.com. Thank you.

You most likely have a problem known as DC Offset, meaning you have a damaged amplifier. For further assistance, please visit my website at audioserviceclinic.com. Thank you.

Same problem here .. Anyone found a solution yet ?

how do i turn the sound bar on

I did not get a remote with my philips sound bar can you tell me how I can turn it on

The 2 possible faults that could be causing your problem are either the speakers or the internal amplifier.

As this only has an external subwoofer I suggest you try disconnecting it and see what happens with the volume once it's disconnected.

If you let me know what happens I'll see what else I can find out about this unit.

Hi

Make sure your analog audio out on the tv is set to Stereo / fixed. Set your tv speakers to off if allows it also. Variable Audio Output Jacks- this allows the amount of audio signal being sent from your TV to your receiver or amp to be varied with the volume control on your TV remote control. This effectively allows you to vary the volume level of your audio system as you play your TV without the use of a second remote or without getting up for adjustment.

How is the audio coming to the receiver? You say the TV mode is too quiet- but don't say what the source of the TV audio is... if you're adjusting the fixed/variable modes on the TV and the audio is actually being supplied directly from a cable box or VCR, then this will make no difference. Do you have a cable box? Do you have a vcr that you're using to tune the channels? Or do you use the Tv itself to change channels? If you have a cable/sat box- the audio outputs on that device should be connected directly to the audio input on the receiver- it shouldn't need to go to the TV at all. If you have a VCR used to tune channels, the same concept applies- the audio output jacks on the VCR should go directly to the receiver... If you use the Tv itself to tune, in order to get audio from the TV to the receiver- it must have a set of AUDIO OUTPUTs- which I think most of the WEGAs do offer. These audio outputs come in two flavors: Fixed and Variable. Sometimes a TV set will have both, sometimes one or the other, and sometimes you will have one output that can be switched from variable to fixed via a switch on the back or a user menu... The fixed kind simply provide the audio from the TV tuner unaltered, and pass it along to the receiver for you. These are the easiest to deal with, and if yours is switchable, it is advised that you select FIXED for your audio output... If you use variable, the output level sent to the receiver will be dictated by the volume position of the TV. This can be a pain in the **** (having two volume controls)-- but if your set is on "variable" and the volume is down low, it might explain why you don't have much sound. Check other possibilities:- Have you tried plugging the TV audio cables into another audio input on the receiver, just to test? There is the possibility there is something wrong with the TV input on the receiver- and so for an experiment, I would try popping it into another input, like CD or VCR or whatever you have available- and try switching to that. Is the volume still too low? Have you tried changing the audio cables you're using? While it's unlikely both channels would be bad on an audio cable, it isn't impossible. I might see if you can dig up another set of cables and test that out, just to be sure. You should check your manual for any TRIM settings available for the various inputs. Some newer receivers allow you to set a relative volume for each input, so they are closer in level (so if the TV was too loud for example, it could be reduced so you don't blow yourself away switching modes). Make sure yours doesn't have this option, and if it does, that the TV input is not turned down internally relative to the other channels. Make sure all dolby processing modes like pro Logic are turned off, for now, while you test. try to take as many variables out of the equation as possible.

Please get back to us if you have further query else please accept this particular suggestion. Thanks for contacting fixya.com

you ever found a sloution to this?

i have the same need (for a new subwoofer for this model)

My HTS8100 2 yrs ago stopped working properly, sound was on its max and little was heard. Well after searching for solutions and took it for repair which was a waste, my brother came from Australia for a holiday who is a technician and fixed it for me. The problem is in the subwoofer, I am uploading a photo where this part is , STRX6759 SANKEN INTEGRATED CIRCUIT STRX6759. Its behind that capasitor. When I changed it the sound worked. Hope you will find it useful.

Hi

We have the exact same problem, did you manage to fix it all?

you can use one of the audio outs on your receiver. just wire it to your receiver instead of your tv. you can get connectors. be careful of the ratings.

Same problem with my HTS8100. Little-to-no sound. Sometimes sound comes on very intermittently. I downloaded the software patch from the Philips website and installed it. This fixed the sound problem for about a week, then the problem came back. I'm not sure what else to do.

You need to get the proper Jacks there is a box you can buy to hook up multiple Components at the same time. check your local radio shack or Best buy they should be able to help you.

I am also looking for one. If you find it please mail me on
[email protected]

Thanks

the dvd has zone settings and need ajusting

Is this a problem that started recently or was there from the beginning? If it was there from the beginning then it is probably a problem with the hook up. Please get me the exact model number of the unit so that I can help you out.