20 Most Recent AT&T DECT 6.0 Cordless Phone System with Digital Answering Machine - Page 7 Questions & Answers

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possible that the new hand sets are not compatible with the base as it requires same hand sets as the base for the base to be able to register the handsets follow the user manual to see if there is a how to register section that will help identify the problem

Your AS60 was actually made by Lucent Technologies. To get the user manual for your AS60, click here: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjHwt3AkuDYAhUKy1MKHfD5DioQFggpMAA&url=http%3A%2F%2Fpdfstream.manualsonline.com%2F9%2F95d0b146-284d-4eb8-8183-3b2139000c9c.pdf&usg=AOvVaw2eqahlm2o8UHtNxCC2o0Rq Good luck.

If you still have access to the old base you can de-register the handset by following a simple process. You will have to de-register all handsets registered to that base.

• Make sure that all handsets are out of the telephone

base and chargers before you begin deregistration.

• Press and hold /HANDSET LOCATOR on the telephone

base for about 10 seconds (until the IN USE light starts to flash), then release the /HANDSET LOCATOR button.

• Immediately press /HANDSET LOCATOR while the

IN USE light is still flashing. (The light flashes for about seven seconds. If the light stops flashing, start again with Step 1.)

• It takes up to 10 seconds to complete the deregistration process. Wait

This is a good argument for buying the cheap $$ extra warranty. If you didn't, try taking it back to seller to see if there's anything they will do for you.

1st check with the phone company.