20 Most Recent Broderbund PrintMaster Platinum Version 18 - Page 4 Questions & Answers

Hi! During the installation, interference may have occured. On software installation failure, it is usually cause by a faulty cd rom. The optical lens of the cd rom may be dirty or worn which may cause unsuccessful installation for it omits important data during installation eventhough it says installation successful. Replace your cd rom and you can install it successfully. Hope this helps and have a good one!

Look on the CD-ROM for documents saved as PDF files.

Start the software, and click on 'Help', for online instructions.

Is there any PDF documents on the CD-ROM?

Is there a "help" function within the software?

this is more than likely an issue witht the disc that the file is located on. I would contact the manufacturer and see if there is any way to get a replacement disc.

The Windows® Vista Program Compatibility Wizard can allow older programs that were not designed for use with Windows® Vista to run on Windows® Vista.

The Program Compatibility Wizard prompts you to test the program in different modes (environments) and with various settings. For example, if the program was originally designed to run on Windows® XP, set the compatibility mode to Windows® XP and try running the program again. If successful, the program will start in that mode each time. The wizard also allows the use of different settings, such as switching the display to 256 colors and the screen resolution to 640 x 480 pixels.

To run the Program Compatibility Wizard, complete the steps below:

1. Close all programs and windows and return to the desktop.
2. Click the Start button on the Windows® taskbar. The Start Menu will appear.
3. Click on Control Panel. The Control Panel window will appear.
4. Click on Programs. Additional program options will display.
5. In the Programs and Features section click the link Use An Older Program With This Version of Windows. The Program Compatibility Wizard will launch.
6. Click Next to Continue.
7. Click the “I want to choose from a list of programs” radio button and click Next. A list of programs will display.
8. Select the program that is to run in a Compatibility Mode and click Next to continue. A list of Compatibility Modes will display.
9. Click the radio button next to the desired Compatibility Mode and click Next. A list of display settings will display.
   
   NOTE: These display settings are not available options in Windows® Vista. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in Windows® 95, Windows® ME or Windows® 98. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.
   
   By default, Windows® Vista uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.
   
   
10. Choose the desired display settings and click Next to continue. Administrator privilege options will display.
11. Choose the desired administrator privilege setting and click Next to continue. A Test Your Compatibility Settings window will display.
12. Verify that the settings are correct. And click Next to continue.
    
    NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.
    
    
13. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. The selected program will launch.
14. Run the program to test the settings.
15. After testing the settings, or close the program to return to the Program Compatibility Wizard.
    
    NOTE: After the program is closed, a window with the question "Did the program work correctly?" will appear. The "Yes. Set this program to always use these compatibility settings" will be selected.
    
    
16. If the program functioned properly using the compatibility mode that was selected above click Next. The Program Compatibility Data window will open.
    
    NOTE: If the program did not function correctly, click "No, try different compatibility settings" and complete the Wizard. After completing the wizard, try the program again.
    
    
17. Choose Yes or Now and click Next to continue. The Completing the Program Compatibility Wizard window will appear. Click Finish to close the window.
18. Launch and use the program.

NOTE: If you have questions regarding the Program Compatibility Wizard or Windows® Vista (or both), contact Microsoft®, or go to http://www.microsoft.com for additional information.

Hi there!

Try saving the file as "save as" then look for the option for the dropdown menu to save as another file format!

Hope it helps!

While giving broucher printing, you have not selected the no. of copies to print.

Revert back for more assistance.

Hello and welcome to fixya.

if the program wont let you save as a pdf, then you would suggest you try CUTE PDF softwarehttp://www.cutepdf.com/

Cutepdf works like a printer, from any program you can take a print from then you can save the print as a pdf with cute pdf.

So cutepdf basically works like a printer, but instead it saves the print onto your computer as a pdf file.

Please use the free one, do not pay for cutepdf, as the feature you want to use will be completely free, pay attention and take the free download. it is the "CutePDF Writer (Freeware)"

on you program then press on the print button or File -> print -> select the CUte pdf from the printer list and click print, the program will ask you where do you wish to save the pdf file a nd then save it there.

Let me know if you require further assistance.
Thanks,
ekse

i couldnt locate one on the new but if you launch the program it will have a help feature under the list on the MENU bar on printmaster you might have to print it... or call Broderbund for a replacement ... you might even fine one on ebay ....

I have contacted my store of purchase and will work with them on getting a user guide. Thank you

You may have to adjust the transparency settings to see what the lowest limit your printer will print.
Try doing a test page with multiple images set at different levels to see which works the best.

HAVE YOU REINSERTED DISC TO COMMENCE A SETUP?

A LOT OF PROGS USUALLY WHEN CHECKING SYS, ASK DO YOU WISH TOO REMOVE ASK DO U WISH TO REMOVE OLD PROG.

IF NOT, YOU WILL HAVE TO ACCESS PROGRAMS, FIND THE FILE/RIGHTY CLICK/REMOVE/IF FAILS/OPEN FILE/REMOVE WHAT DATA YOU CAN/RESTART/TRY SETUP?

1. tep 1 Go to your e-mail program.
   
2. Step 2 Click the New Mail, Write Message or similar button, depending on your application to create a new e-mail message.
   
3. Step 3 Enter the address of the recipient in the To field.
   
4. Step 4 Type a subject in the Subject field.
   
5. Step 5 Add a message to the body of the e-mail as usual.
   
6. Step 6 Click the Attachments button. Many programs have an icon of a paperclip for it. Also look for an Insert File or Insert Attachment option in the File menu.
   
7. Step 7 Browse your files to find the attachment you want to send. You may need to click on a Browse or Find button to see your directory.
   
8. Step 8 Click on the filename. If your program allows you to attach more than one file at once, hold down the Control key (or Shift key on a Mac) as you select another one.
   
9. Step 9 Click the Attach Insert or Open button, depending on your e-mail program.
   
10. Step 10 To send another file from a different location, click the Attachments but-ton again and repeat the steps.
    
11. Step 11 Click the Send button when you're done.
    

Soft duster, clean disc?

Reinsert, try again?

Unsuccesful, click on my poota/click drive showing prog/right click setup

Please make sure that the software (PrintMaster) is compatible with your current hardware requirements and that your Operating System (your windows) is also compatible with it. You can see these compatibility issues in your software Install Notes or Readme file or at the back of the CD cover which says: SYSTEM REQUIREMENTS

Right click on the icon which launches the software, Properties, Compatibility tab, and change it to XP.

You might have a problem with your CD/DVD drive. Try inserting the CD in another computer. If the files are shown, replace your CD/DVD drive or just add another CD drive to an empty bay of your computer.

melodie roba,
Most definitely this could be your problem! I would reccomend that you completely uninstall Printmaster 12, run another virus check, then reinstall the program. Once the program is installed, update it through the vendor and it should work fine. You should be able to find the vendor (PrintMaster) updates through the help menus.

Hope this helps,

-samson39

Uninstall the registry cleaner with which you have cleaned the windows registry.