20 Most Recent SanDisk Sansa View 8GB MP3 Player - Black - Page 4 Questions & Answers

You can download the Windows version from
http://www.megaupload.com/?d=3IPZO6Q0

Receiving no call after our initial contacts, I assume this is no longer a problem.

just sell it on ebay or what not and get a new one.. this will save you the hard time on finding out what it maybe..

Having received no response in over a month, I assume this is no longer a problem.

update it firm ware from it site

format it na update firm ware (download firm ware from sandisk sit

change screen fron cervice center

USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player. Try a USB plug o the back of the computer. These plugs have more power available.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player. Check you screensaver and power settings.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available on our online store.
Next try and reset the player. Resetting the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Once it is back working, go to the SanDisk support site and get the updater program and update your firmware.

Please try to reset your sansa using the reset, there is a small hole in the backside of the sansa, reset the button by using a small office pin. the sansa should come back to action, if not connect to the PC, open the memory and check the files, delete off all unwanted files, rest and check again, Helpful? good day

You can download the Windows version of the Sansa Media Converter from http://www.megaupload.com/?d=3IPZO6Q0

Download from the sansa support site > http://kb.sandisk.com/app/answers/detail/a_id/4431/related/1/kw/media%20converter/r_id/101834 the firmware updater for your player model. The Media Converter is free to use. You can access the converter down load from the updater program. Now also the Sansa player can hook up to a computer in two different modes. Through normal use it can switch modes on it's own, although rare it can happen. Now stuff added in one mode can not be seen in the other mode and you can not delete the files. So you have MSC mode which means Mass storage class and is the best mode to use. Then MTP mode means Media transfer protocol, you have to use this mode if you use Napster and such to download MP3's with protected content (DRM) you have to set the player to one mode or the other, to see the files and delete the files you want to delete or to find the missing room. MSC makes your player look like a thumb drive, and is easy to use. Sansa Media Converter (SMC) software is required to convert and transfer videos and photos (pictures) to your Sansa player. With the player hooked up to the computer via the USB cable. Drag and drop your video into the "video" folder. Be sure the video is converted into the proper file format. Sansa players use the following video and music formats AVI, MPEG-4, MP3.

Go to the Sandisk support web site and signup for a Return Material Authorization (RMA) account, you will have to set up an account w/ email address.

Here's a global listing of the SanDisk Service/Tech Support Centers.

check if your videos are one of this file formats, MPEG4, WMV, H.264, if its not then it wouldnt work on your player...if you are using windows you can check the file format by hitting right click on the video file and then click on properties...

Probably its broken, find someone a technician and let him check it.

You can download the drivers and more from the manufacturer's web site at http://www.sansa.com

Either it is printout froim the pcb or it is damasged

Hi,
The only way to solve this problem is to format the player . First connect the unit to your computer, go to my computer, right click on the removable drive associated to your player and select format. This will erase all data off the unit and correct errors from it; making the unit usable again. Before clicking on start make sure that the file system is on "FAT32" and that the format options are all unchecked.

Hope this helps .

First, remove the write protection. There's a slide switch along one edge of the card. The position farthest from the contacts protects the card, the position nearest the contacts unprotects it. Then put the card into the card reader. If Windows brings up a box asking what you want to do with the card, select "Explore." If it doesn't simply bring up Explorer by pressing and holding the Windows key and E. Right-click on the device in Explorer and select "Format..." from the menu. Set your options then click "Start".

you need to use the Sansa Media Converter to convert photos (and videos) to a format the Sansa can handle. o to the Sandisk site look under support.