20 Most Recent Westinghouse 19" Widescreen Flat Panel LCD Monitor Questions & Answers

This may be a video card issue not a monitor problem, you will need another monitor to test that.

Are you connecting through the HDMI cable? Westinghouse monitors seem to have a problem with the HDMI connections because they need to be exactly 1600x900 for the HDMI to work..
Try connecting through VGA. If that does not satisfy you, connect through VGA, change your display resolution to 1600x900, then try the HDMI connection again.

http://www.microsoft.com/windowsxp/using/setup/personalize/screensaver.mspx
Go to website above and follow the procedure.

Hello Madali657, you can obtain a remote by calling Westinghouse customer support team at 1-800-701-0680 and selecting the spare parts options or you can send me an email request with the model # and serial # to [email protected] and I will make sure you get a new remote for your TV.

There should be plenty of those at local computer component shops or repair shops.

Monitors are not wireless devices. What model of Westinghouse monitor is it? I can check my stack of manuals for a specific location for the power button.

General setup for connecting a monitor to a computer:

With the computer and the monitor off, first make sure that the monitor power and data cables (VGA for example) are securely connected to the monitor. Plug the data cable into the corresponding port on the back of the computer. Make sure to use the active video port (if you have a video card, use those ports and not the ones on the motherboard). Plug the power cable into a good electrical outlet. Turn on the monitor with the power button on the lower right hand side of the monitor as you look at the front of the unit (I'm using the LTV-19W3 for one possible location of the power button). (Some other monitors will have the power button on the top or under the bezel at the front of the unit.). If the monitor has several source options, press the Input or Source button to set the monitor to the one that matches the cable currently in use.

Now turn on the computer. (Please note that if the monitor is turned on after the computer, the computer may not properly identify the resolution. You should see something on the screen, even if it is a No Signal message.) Do you get an image on the screen? (I've found on some new computers with multiple video ports available, only one is active when the computer is delivered. You have to use a monitor with the cable for the active port to switch to another port (and changing cables).)

Trouble-shooting guidelines:

Next thing is to check if the monitor is good. Did a light come on indicating that the monitor had power (or was in standby)? If there is no power indications, then the power supply or the power cord has failed (try another power cord - listed as a CPU/monitor power cord at most shops). Then try a new data cable. Check if the monitor works on another computer if you can. The next items that can fail are the backlights, backlight inverter or video board itself.

It's probably a backlight or backlight inverter issue if the problem occurs on all sources and the onscreen menus. (The backlight itself usually fades or makes the on-screen image change to pink/red.) With a bad backlight, you'll usually see a very dim image if you look at the monitor from an inch from the screen. Block the room light from overwhelming this image (sometimes a carefully positioned flashlight will help you see something). If the inverter or video board is bad, you will see nothing. For an out-of-warranty monitor, open up the back of the monitor and remove the shielding. Look for any scorch marks or bulging or damaged capacitors. (Sometimes other parts will fail on this part but these can be spotted easily. Capacitors look like cylinders on a tripod.) The scorch mark and smoke may indicate a resistor or zener diode that had been used as a fuse and is now gone.

If you borrow (or have a) high-end multimeter (able to measure high frequencies - 50 kHz) or an oscilloscope, hold the multimeter probes a fraction of an inch apart about an inch above the inverter board and power up the TV. If you see a 1 or an actual value, you have a good inverter. If you see a reading near 0, the board is bad or the multimeter can't resolve the frequency.

In either case, you can buy a replacement inverter for $50-150 and just do a simple swap. Disconnect all of the wires (connections are similar to molex and ribbon cables in a computer) and remove board (a few screws usually). Connect the cables to the new inverter. (If you google backlight inverter replacement, you'll find videos and text descriptions.) Note the part number on the board, including the Rev number, and order the exact one (shopjimmy.com or lcdparts.net are good starting points). Universal inverters do exist but can result in reversed controls (up to lower the brightness). Replacing individual parts on the board is cheaper but more prone to not tracking down all of the bad parts.

If the inverter is good, then it's probably backlights themselves (several in most monitors). These are sandwiched on the perimeter of the monitor (usually under some tape that holds the lamp, reflector and other parts together. You need to order by length and width and get ones for your monitor size. Separate the panel from the bezel. Remove the tape, and separate the reflector (make a note of how things are put together) then you have to Dremel (or use another rotary tool) to remove the plastic to get the backlight out. (They are often molded into the frame.) Then put in the new backlight and reassemble everything. See http://www.lcdparts.net/howto/default.aspx for more information but for an overview: http://www.inventgeek.com/Projects/BacklightFix/overview.aspx. Then push the new backlights into place, reconnect the wires and close up the sandwich of tape and other parts around the screen. Then replace it in the bezel.

With a good spare backlight, you can test an inverter for condition (plug together and turn on the tv while the box is open). Similarly a good inverter can test the backlight.

I hope this helps.

Cindy Wells
(since the monitor is 4 years old, I'm not sure it's worth fixing when LED-backlit 19" widescreen 1600x900 resolution monitors are currently being sold for $100.)

This sounds like a power issue. Check the power cord going to the monitor. Make sure it is fully plugged in. Make sure the receptacle is good and the wiring at that receptacle is tight and secure. Try another receptacle to be sure. Make sure the cord going from the computer to the monitor is secure and tight. You say this is a new computer. If so, then take it back where you bought it if you cannot find the problem.

The ORANGE light indicates "power-saving" mode -- when no "output" from a video-card is being detected, the screen will dim itself. Try a different monitor. Try a different video-card in your computer. Try your monitor on a different computer.

This is usually a sign of monitor death, and it may need replacing or repairs (if you are willing). Fire you want to make sure it is the monitor and not the computer, try plugging a different monitor into the same computer, and alternately a different computer into the same monitor to isolate the problem. (A laptop can often be connected if you do not have another computer available). Unfortunately monitors aren't a product easily repairable by users. I hope this helps.

It may have dying power supply due to bad DC filter caps, if you keep using it or leave it plug in, if the caps fail completely then you may cause more damages.
If you are going to DIY and already try the monitor with another PC, and have proper tools and know safety precaution then please read on: Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply (they should be replaced in a set), blown fuses; poor solder joints, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed WESTINGHOUSE monitors to get some ideas what to look for: http://s807.photobucket.com/albums/yy352/budm/ Post back what you see inside so we can guide you further and it will help out other people in the future also.

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.

Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series. Please leave rating if it helps.

If you are going to DIY and already try the monitor with another PC, and have proper tools and know safety precaution then please read on: Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply (they should be replaced in a set), blown fuses; poor solder joints, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed WESTINGHOUSEmonitors to get some ideas what to look for: http://s807.photobucket.com/albums/yy352/budm/ Post back what you see inside so we can guide you further and it will help out other people in the future also.

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.

Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series. Please leave rating if it helps.

The monitor has a power supply problem and inverter board issue, the cause is usually bad capacitors that sometimes bulge at the top indicating an open condition, repairs can run high and an estimate would be a wise choice.

This may or may not work. When you start go into BIOS and look for a webcam feature sometimes it disables itself. If this does not work look in the control panel for help.

Check whether the Frequency is set correct to 50 Hz , you can change that from the monitor menu , if that is not fixing the issue its a hardware issue .

To use external monitor with the laptop, you need to use the Fn key and either F4, 5, 6, or 7 depends on the brand of the laptop to select internal, external, both displays. You will also need to setup the windows to select extended desktop, duplicate, etc.
By the way, this monitor works OK with desk top PC, right?

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.

Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series. Please leave rating if it helps.

Either failed power supply, backlight inverter boards.
If you are going to DIY and have proper tools, electronics knowledge, and know safety precaution then please read on: Please see my basic troubleshooting guide here: http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide Failed TV and Monitors: http://s807.photobucket.com/home/budm/allalbums http://en.wikipedia.org/wiki/Capacitor_plague Parts: www.shopjimmy.com Capacitors kit: http://lcdalternatives.auctivacommerce.com/Default.aspx he can make you a set of caps. Please post back what you find.

Yes, you will need an shielded audio cable with mini-stereo phone plug at both ends, one end will be plugged into the PC audio line out jack (green jack), another will be plugged into the monitor audio line in jack. You will need to adjust the volume controls at the PC and at the monitor to the desired level.

Basic LCD monitor and TV troubleshooting guide: http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide http://www.fixya.com/support/r7406380-tv_training_manuals Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/

Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague

Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.

Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series. Please leave rating if it helps.

If the video cable is detachable from the monitor and the computer, sub another set of video cables. If that fails use a spare monitor to see if you have the same problem, if you do! The Video Graphics Card in the computer is suspect, if the spare monitor is fine it means the Westinghouse Monitor is the issue and is not cost effective for repair.