Inside the electric field there is an insulations tape inside the coil in a most white or black colored tape where these temperature fuse is broken or also fuse in the powercable
Hi Deborah, it's Jack at Dyson. It's likely the '33' you see displayed on your machine is the target temperature you've selected, as the fan speed goes from 1-10. If you've selected 33 degrees as the target, your heater will only activate if the ambient room temperature drops below 33 degrees. It would then continue to run until the temperature reaches 33 degrees once again. The intelligent thermostat is engineered to heat the room to the desired temperature, then to run as needed to maintain this temperature. If you want the heater function to run, try increasing the target temperature degree by degree until the machine comes on. But if you want to use the fan-only function in warmer weather, turn the target temperature down to 0. The LED indicator around the on/off switch will turn blue, and the machine will run in fan-only mode to cool you down with unheated airflow. I hope this information helps. If you'd like further help or advice from our experts, you're welcome to call the Dyson Customer Helpline directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Hi there Philip, it's Jack at Dyson.
When your Dyson Hot + Cool heater has heated the room to the target temperature you've chosen (shown on the LED display on the front of the machine), it will revert to monitoring mode. In monitoring mode, the motor will continue to run at a low speed, drawing a small volume of ambient air past the intelligent thermostat. When the thermostat detects that the ambient air temperature is falling below the selected target, the heater will activate again to maintain the temperature.
From your description it sounds as if your machine is working correctly - it would display an 'E' or an 'F' error code on the LED display if there was an actual fault. However if you're still concerned I would encourage you to contact the Dyson Customer Helpline directly for further advice. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Hi there, it's Jack at Dyson.
If your Dyson Hot + Cool heater is displaying an E8 error code, the best course of action would be to contact us directly for further help. We'd appreciate the opportunity to take some further details about your particular machine and how it's being used. Additionally, if a replacement is needed, we can confirm if this is covered under your 2-year Dyson warranty.
You can reach us by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you and providing further assistance.
Hi there, it's Jack at Dyson.
I'm sorry to hear your AM04 is displaying an error code, but we're keen to help you check your machine is working as well as it should be.
When you have your AM04 to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.
We'll look forward to speaking with you.
Hi there, it's Jack at Dyson.
I'm sorry to hear your AM04 is displaying an error code. When you have your machine to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.
We'll look forward to speaking with you.
Hi there, it's Jack at Dyson.
If your AM05 is displaying an error code, we would need to take some further details about which error code you're seeing in order to confirm how to resolve it.
When you have your machine to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.
We'll look forward to speaking with you.
Hi there, it's Jack at Dyson.
If your AM04 displays an E7 error code after shutting off unexpectedly, we'd need you to contact our experts directly so we can take some additional details about the issue.
If you can contact us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU), we'd be happy to provide further assistance.
Hi there, it's Jack at Dyson.
When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.
If the heater won't run below 25 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 25 degrees. The heater will only turn itself on if the temperature drops below 25 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.
I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.
I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Hi there, it's Jack at Dyson.
If your AM04 is displaying an error code 4, you should be able to resolve this by turning off the machine and unplugging it from the power supply for 30 seconds.
You should then find that the issue is resolved when you test the machine. If you're still having difficulties after trying this, please get in touch with us directly for some further assistance. If a repair or replacement is needed, we can confirm if this is covered under your machine's 2-year warranty.
You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
To fix the F2 error on the Dyson AM08 Pedestal Cooling Fan, you must try resetting the fan by unplugging it from the power source for 2 to 3 minutes and then plugging it back in , it can work properly.
