20 Most Recent Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum - Page 5 Questions & Answers

Unplug your mop, add vinegar, plug back in, let it sit inside a sink or tub. When all vinegar has been steamed out, then unplug, Now add "DISTILLED WATER" and repeat until all brown residue left over is gone. Then, from now on, only use "DISTILLED WATER".

Hi,
You can register at the manuals link...

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may not be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Read manual under trouble shooting. 1. If you have already plugged in the power cord, unplug and re-plug into another electrical wall outlet. This may reset the Standby mode. 2. Add water to the water tank and press the On/Standby button to select a steam setting. 3. If your unit still does not work, call Customer Service at 1-800-798-7398.

Unless you\'ve been using distilled water in this unit, it will be collecting a sort of scale layer of calcium, lime, etc, on the interior walls of the steam chamber. When you clean the unit, with a cleaner of your choice, you will get a lot of this stuff off and out when you drain, but frequently there will be a few small chips that will decide to break loose after the main loosening and draining. Sometimes one or more of these errant chips of scale will find it\'s way to the heat channel of the unit and won\'t let the heat out, even though you just cleaned it. If you have or can find, one of the large paper clips, bend one of the tangs out straight and use it to sort of bore out the holes in the bottom, this will sometimes help tremendously. Occasionally, a second dousing of the same treatment is in order, to pick up those last little left over pieces.

No, my wife uses distilled water with a tablespoon of vinegar. Beware though that it will still clog up doing that too. So clean often.

Has head been replaced recently? 1. Make certain head is fully latched into place with attached rod / rods. 2. Do you have a picture of connection of head assembly? 3. Not to worry, this sounds as easy fix versus replacement. Let us know if above resolves or requires further assistance. Best of luck to ya!