RCA 25413RE3 Corded Phone - Answered Questions & Fixed issues

Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.

All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!

rev iew and clear all messages Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/david_2f6e03df6c124197

I was having the same problem...no caller ID. Then I looked up the phone on the RCA site:

http://www.rca4business.com/products/pc/viewPrd.asp?idcategory=22&idproduct=11

Turns out there is no called ID on this model =(

The RCA 25413 phone does not have caller ID capability. I have included a link where you can download the manual. On page 16 of the manual it says in a note that caller ID does not apply to the 25413 model phone.

http://www.rca4business.com/products/pc/pdf/instruction-book/25413RE3.pdf

Here is a link where you can download the manual from RCA.

http://www.rca4business.com/products/pc/pdf/instruction-book/25413RE3.pdf

We had the same problem...Each phone line needs to have a separate phone I.D. You probably have two phones with the same number or one phone does not have a number assigned to it. You can do this automatically. Press menu, phone options, then phone I.D. and press select and the system will automatically assign an I.D. to the phone. Do this for each phone on your system and the problem should be solved.

You can get the Service provider default code and reset it..

If you have more than one phone then its probably flashing because the phone ID is the same as another phone on your system or not setup up yet with an ID just has two dashes (--). or you if you have more than one phone on the system and have more than 2 lines coming into the phone, they all have to be on line 1 together in the first port on the back. Communication between sets are done on line 1

This phone does not have caller ID. You have to go to the next unit up to get caller ID, the RCA 25424RE.

Check with your phone company about blocking a number. Many of them have that ability now.

You may have other equipment that is on the line that is interfering with the hold signaling.

If you have DSL on a line make sure you have filters in that line before it goes to the phone. I suggest that you have the filter in the line before any splitter. You may also have a bad filter, swap it out and test.

Also, remove any other equipment that may be on the line, fax credit card machine etc. These other devices may also interfere with the hold signal.

And if you have a music on hold machine attached to the system it may not be working correctly. Remove it from the lines and check.

There could be a few reasons for this.

First, check the programming on the phone to see if you have turned off the other lines. The phone can be programmed not to use a line or not to ring a line.

Second, you may have a bad wire. Inspect the wires from the wall to the phone for a pinch. Also, look at the contacts in the wall plug and in the phone. They should be straight to make a good connection. Then look at the wire to make sure it's a 4 wire cable. If you look at the connector on each end you should see gold connections in the four slots. If you only see connections in the center two then replace the cable with one that does.

According to the spec sheet your phone is not equipped with a caller ID function. This is fairly common in multi-line business phones.

Bill B

Storing a Name and Number in Memory
1. Press the STORE button on the handset, ENTER NUMBER is displayed.
2. Use the keypad to enter the phone number (up to 32 digits).
3. Press the SELECT button. The display shows ENTER NAME.
Telephone Operation
17
4. Use the touch-tone pad to enter a name (up to 21 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.
5. Press the STORE button again to save your selection. ENTER LOCATION is displayed.
6. Enter two digits to enter the location, ranging from 01 to 40. For example, to store the record in location #5, press “0”, “5”. After entering a valid location number, the record will be saved. If the memory location you selected is not empty, OVERWRITE? will show in the display. Press the STORE button again to confirm the current record and overwrite the old one or press the EXIT button to select another location.
7. To enter another name and number in a different memory location, return to step 1 and repeat the process.


Good Luck.

I called the company troubleshooting line for NO COST.

http://www.rca4business.com/products/pc/pdf/instruction-book/25414RE3.pdf
Manual for the 25414RE3-A Corded 4-Line RCA Executive Series Phone.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jerry_779afc81ec0a7712

give a application in exchange to activate service

Here is the link to a free manual on your phone. This should help.

http://www.download-manual.com/shop/RCA-25413RE3-User-Manual-pr-3808.html

make sure your wiring that connects lines from dmarc into the unit is consistant. Line1 must be line1 on all phones, line2 must be line2 etc.
After line appearance verified follow instructions in the manual and everything should work. If it doesnt contact manufacturer for assistance

call your phone company, it has nothing to do with the phone itself