20 Most Recent RCA Pearl TH1102 MP3 Player - Page 6 Questions & Answers

Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2556, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
click the start button to replace the firmware.

Note: when I tried this last week to fix the aac error message, it did not fix the problem with some music files. After following these steps today, plus making sure the format data box was selected, I can now play the troublemaking files without errors.

My RCA Pearl gave me the AAC firmware message with some files until I followed all the troubleshooting instructions that popup when running the firmware update software. The firmware is at http://voxrightnow.custhelp.com/app/answers/detail/a_id/2556. The instructions say to:

run the firmware update software software,
reset the player by removing the battery or holding the power button for 10s for players with internal batteries,
hold the play button while inserting the unit into usb,
release the button once the software changes from "searching" to "initalizing",
check the box to format the data on the player,
and click start.

When I did this update without formatting, the aac fix did not work. I

one way is to try a different port
The other way to solve a USB error code 10 in A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.


You may want to do this in safe mode as well.

Repeatedly removed and reinserted battery while holding down the menu button until the unit rebooted. Don't know why.

First press power button for 10 seconds .
Then pull battery from mp3 and remove memory card from it.
Then again put battery in it's position then start mp3.

Then go to menu settings then reset all settings to factory defaults.
If still face issue then you have to check key pad of your mp3 clean dust from key pad and check its spring works fine.
Let me know if you need more assistanse.
Thanks.

immediately return it to place of purchase and exchange for other player or have money back!

oo0p

just open up windows media player and it should recognize as a device

check out the sync option

Please try to reset the player and see whether it helps.
This could be done by inserting a paper clip into the reset hole and press and hold for about 20 seconds. This should unfreeze the player.

All the best!

To remove and add songs on this player, you can simply connect it to a computer via USB cable and when its detected already you can now remove and add songs from it...

First of all you have to RIP your files from Audio Disc. To do that you can use Windows Media Player. Start Windows Media Player, in top of the screen you should have a button " RIP ", click it. Click Start and then you cand find the files by default in My Music folder from My Documents. Then copy the Ripped Files to the MP3 player. This work only if your mp3 player supports wma files if not try to download Audio Grabber ( http://www.audiograbber.com-us.net/download.html ) to RIP files from Audio cd in mp3 format. After you ripped the files copy them to mp3 player.

upgrade the firnware

roflez lies

you connect it to your computer and then you copy and paste the songs that you want into the fil of your usic device

you should be able to install it.. ignore the rca digital media player bogus... it is the actual mp3 player.. here is the link to the most recent firmware upgrade aka software..
.http://www.rcapearl.com/download.aspx
Thank you
please let me know if this helped at all..

sounds like you may need to upgrade the firmware....her is the link to the file in case you dont have the software..
http://www.rcapearl.com/download.aspx


thank you . please let me know if it helped..

may have to upgrade the firmware.. here is the link to the file
http://www.rcapearl.com/download.aspx

let me know if it helps ..thank you

Plug your Pearl mp3 to a computer then on your computer go to My Computer and then open the "Removable Storage device"

The "Removable Storage device"is your mp3 player. Once you open that, you just need to drag and drop your favorite mp3.

Goodluck.