20 Most Recent Microsoft Zune 2nd Generation Digital Media Player Questions & Answers

There is a way and none of your solutions work. There is a software you can download and use as a Hack but the problem is that is does not work with Windows XP/Vista/7...Windows Media Player does not recognize the Zune as a devioce or a player, just like Windows will not recognize it as a storage drive in Windows Explorer. You would figure with Zune being a Microsoft Product, that it would work well with other MS products but they screwed up somewhere and did not get the memo that Zune is a MS product

One of two solutions to try

First, hold back arrow button and up on the touch pad (non-touch screen version) until it resets, then try to sync again.

If no go...

Next, connect the device to a true 2.0 usb port, try not to use any usb ports on your monitor or keyboard, connect the Zune directly to your PC and then try.

Lastly, not a troubleshooting steps per se, but try a different Zune cable as the 1st generation cables are thin, slow, and are easily damaged.

Hope this helps!

do you have CD's you like... you have windows media on your PC... place CD unto CD tray close it...open Windows Media Player if its not open by default... hi-light the track (s) you like by clicking on to it now copy and save to a music folder (name it ???? what ever u like)... repeat this for CD's you like (you are saving on to your computer).... now plug up your Zune, go to start/ my computer/ open up Zune .... go back to start/ my computer find your music folder (you should have 2 windows open now) copy and paste or click and drag to Zune from the music folder.....

if you care to download from the internet you will need one of these sites
1 - www.frostwire.com
2 - www.limewire.com
3 - www.shareaza.com

there are others these are the tops......... you download one these on to your PC.... once software is finished..... you can begin downloading mp3 files......... you will see that can retrieve by artist, name of track or album...... again you will point to your music folder to store download mp3 file also. and you will do the same process to get it on to your Zune..........

have fun

Remove the battery and then reinsert.

You can download the manual from
http://www.zune.net/en-us/support/setupmanuals.htm

Have a friend with the same problem. We are trying this:
http://www.ehow.com/how_5124534_sync-zune-windows-media-player.html

Try the solution posted here - it isn't a full-fledged synch, but it gets media on your device.
http://www.ehow.com/how_5124534_sync-zune-windows-media-player.html

hit the unlock button

Try adding your zune as new hardware, the wizzard should add it and assign it a driver. The your computer should recognise it.

Mp3 format is OK - I would reformat the player inside of Windows Media Player and try again.

Try holding the play/pause button and if that doesn't work plug it into the back port of your computer or into a wall charger.

plug it into the back port of your computer or plug it into a wall charger

if the back light is not coming on then the backlight is eather bad or is not getting power from the circuit board.

It should do since zune's are made by microsoft