Polycom SoundPoint IP 320 SIP IP Phone - Answered Questions & Fixed issues

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Polycom... | Answered on Nov 14, 2016 | 13,975 views

"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf "


Polycom... | Answered on Oct 06, 2014 | 531 views

try to turn off the Polycom device. When you turn it back on, press Setup. from the options, select server then click edit. Then select the item Trivial FTP (that setup depends on your ISP), and type the IP address assigned to your network (example then hit OK. click exit several times then press Save & reboot. If it did not work, let us know...

Polycom... | Answered on Jun 29, 2010 | 1,213 views

It seems that you have set it to silent ring to change this go to menu --> settings --> basic --> ringtype --> and select low trill or low double trill what ever you want

Polycom... | Answered on Mar 04, 2010 | 391 views

check the ip phone cable and reset the ip phone all setting

Polycom... | Answered on Oct 10, 2009 | 189 views

Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

Polycom... | Answered on Jan 02, 2015 | 277 views

Without knowing what phone .... I would say "Press DND" again

Polycom... | Answered on Oct 20, 2014 | 123 views

Transmission circuit is responsive, however the speaker seems to be defective or the receiver section has failed. This is an internal function whereby the unit requires inspection by a technician to correct the issue at hand.

Polycom... | Answered on Feb 26, 2014 | 68 views

If you know how eo access your configuration control panel then assign a Static IP address or place that assigned address on the other side of the firewall (DMZ). Steve Medley

Polycom... | Answered on Nov 07, 2008 | 136 views

I think the main problem with work-at-home jobs is the problem of staying focused on your work and not letting the home life/environment distract you from your work. The other obvious disadvantages are loss of intimate working relations with co-workers, loss of touch with society to a degree, etc.
The advantages of work-at-home, in most cases, far out weigh the dis-advantages for most people.

Computers &... | Answered 8 hours ago | 236 views

google for it in Africa ,fixya is USA and we cant google your country at all, (well very hard to )

why ask here, we have no AFrican stores here. 9000 miles away.

Computers &... | Answered 18 hours ago | 13 views

know it well I do.

I have photos of there huge incoming and outgoing mail rooms
both can take 1 month, to purge.

FIFO it is first in first out.
and takes forever to work from one end to the other.
seen it with my eyes, and SCARY.
all you can do is wait they do not allow express mail.

Computers &... | Answered 18 hours ago | 16 views

You don't say what card, but they all follow a theme. The website address is often on the back of the card, but the easiest thing to do is Google

(name of card) activation

which brings links like this


Setting up an account is always linked on the Homepage of the website, usually top right hand side.

Click COMMENT under my post if you need further help.

Google link. Just change the search query.


Computers &... | Answered 19 hours ago | 11 views

omg that is old, I used to use that with windows 95

what memory that is. wow.

forget EXE ok>
fork FAP but is now a banned word, so searching FAP takes you to Pr0N sites
I google for you, is your google broken?

1st hit after avoiding all to Pr0N sites

the new ACDSEE does not even mention FAP
so what versios of ACDSEE do you have.
1995 to 2019 LOTS.

exe is binary executable file, and is NOT VIDEO Ok
and see no hits on video.fap , zero
so where did you find these files.
my guess is you are very confused about video files.
there are vast applications that can coverert any video to MP4. did you try that first.
google free video converters.

here is what FAP means (clean)
FAP file is an ACD FotoAngelo Project. ACD FotoAngelo is a program for creating screen savers and slide show presentations from your images.
so is not a video file at all
it is PROJECT file only.


Computers &... | Answered 19 hours ago | 15 views

ON WHAT, we can see you , nor what is in your hands
we be BLIND in any Blinded text box.

Computers &... | Answered 19 hours ago | 13 views

Hi, there Guys Hope you are all doing Great and Fine!!
I came across to IPTV websites and find out that it has information related to Best IPTV Subscription And
I have to say that it was very good and valuable information.
Give me suggestions.
Thanks a lot, guys for the help.

Computers &... | Answered Yesterday | 61 views

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