20 Most Recent Voyetra Turtle Beach Turtle Beach Ear Force X1 Headphones Questions & Answers

maybe one of the red or white audio cables is faulty, as they represent left and right for the stereo sounds.

This is happening to me to so I thought they were broken. I bough XL1 a day later, and I still can't hear or talk on those ones at all. I've tried multiple controllers and it still doesn't work..

Uh, that has nothing to do with the headset--it's due to chat in the Xbox controller. No headset is going to be 100% quiet because they are self-powered.

To test the headset, connect it to your PC and listen to some music. Use the green plug and USB. If both speakers work and it sounds fine, then there's nothing wrong with the headset.
Why don't you contact Turtle Beach directly for help?

hey my headset has the same problem!
I Opened the white chat thing and wires were off what they were suppose to be on so my grandfater is going to soter the on. Check if that is your problem

If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- [email protected].

Plug in the green and USB jacks to your PC and listen to some music. If both speakers work, then there's nothing wrong with the headset. Contact TB directly if you need help finding out what's wrong with your setup.

I can hear everything but myself on x41 other can hear me I just cant hear myself..

Check that both sides of the talkback cable are plugged in all the way.

I have the same problem with the TB Earforce Bravo headset.

Your best long term fix will be to solder the wires together then tape them individually and finally tape the whole thing. Second choice will be to use crimp (**** splice) connections and then tape. Last choice will be just twisting stripped wires together and tape everything.

better off buyin new set. very difficult to fix gotta take apart the whole thing and replace all wires

You may have a loose connection or a loose wire in the headphone somewhere. Can you wiggle the connector of the wire and make the static more present?

may it caused by your earphone not connected properly, reconnect it
if still like that that mean the speaker earphone was damage, buy new one

Check your mic settings

Had a similar issues where I couldn't always hear xbox live chat conversation. Sometimes it would work, other times it wouldn't.. not 100% sure why though.

Tried different xbox, different controller and different Turtle beach head sets with similar issues

Setting the mic output to speakers allowed me to hear what people were saying at the expence of not being able to easily control the chat volume with the analog volume control on the chat head set cable.

Hope this helps