20 Most Recent Frigidaire FEX831CS Top Load Stacked Washer/Dryer - Page 7 Questions & Answers

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I have a FEX831FS4 that will not agitate, however, it will drain and spin. Where should I start the diagnosis process?

Start right here: http://www.searspartsdirect.com/partsdirect/part-model/Frigidaire-Parts/Washer-dryer-combo-Parts/Model-FEX831CS0/1428/0152000/R0310016/00005?blt=06&prst=&shdMod=This will give you a good idea of what you are looking at and where it is located as-well-as the expected costs of parts. Keep in mind though eBay is now a great place to get parts. Often for way cheaper than a parts outlet will charge.It's kind of unusual for a machine to just lose agitation, unless it has a clutch or maybe agitating dogs; however, this unit has neither that i see and i must confess i've never worked on one. It's possible #2 on the transmission diagram is worn. Does the agitator spin? It may turn a little, but should not spin around like there is nothing holding it. If it does it is either the agitator or the part it connects to (# 2) or an associated part. Removing agitators can sometimes be a pain. Warming an agitator up with a hair dryer can make all the difference in the world when something seems stuck.Good Luck.
1/7/2013 5:19:45 AM • Frigidaire... • Answered on Jan 07, 2013
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Will not spin

Hello - Is the drain pump making a humming noise? If so, you possibly have a restriction in the drain line. Try setting the cycle to spin only and verify if water pumps out. If it does not, the unit could possibly be experiencing an issue with the pump, door lock assembly or timer. Contact a professional to move forward accurately.

1/6/2013 7:45:53 PM • Frigidaire... • Answered on Jan 06, 2013
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The noisy alarm on my washer/dryer combo is driving me crazy, is there any way to disable it?

Hello Heather Holley - The signal will sound when the cycle ends and briefly every five minutes as it is a reminder to remove the load. For this purpose, unfortunately the buzzer signal cannot be disable. Most of this brands laundry centers and microwaves are preset to do this.

1/4/2013 3:51:44 PM • Frigidaire... • Answered on Jan 04, 2013
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I'm trying to disable the safety on the top load fridgidaire washer because it keeps malfunctioning and not finishing the rinse cycle.

This is something that is designed into the feature of this combo stack unit and cannot be bypassed at this current time - from my research.
12/28/2012 8:27:28 PM • Frigidaire... • Answered on Dec 28, 2012
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I have a frigidaire stackable washer/dryer model number FEX831CS0 an the washer works but the dryer is seem not to be getting any power

Hello cbrhonda125 - Try resetting the unit dryer by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes. Restart unit and if it proves to be ineffective, there are multiple possible causes; faulty power cord, house wiring, defective control board, thermal limiter or door switch. This is something that a professional would need to properly diagnose.

12/21/2012 7:29:12 PM • Frigidaire... • Answered on Dec 21, 2012
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Washer tub replacement

Hello Bob Pyle - Usually this type of information is not release to someone who is not a technician and it is very rare to find enough information to do it yourself. In most cases this information can be found on the internet; however it is not provided directly from the manufacturer. Typically this is something that you want a certified professional to install/remove for you due to safety and liability reasons. They also usually warranty their labor just in case something else may turn out to be the root cause of your initial problem and it does work out better to your advantage. Consider contacting your manufacturer for more details on who in your area can properly repair/install this part. (part usually have a 30 day warranty with tech). I would suggest contacting your manufacturer to provide you a listing of authorized technicians in your area whom may guide you through this process.
12/20/2012 7:27:11 PM • Frigidaire... • Answered on Dec 20, 2012
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Washer does not go into spin cycle

Hello Michael Callegri - Does the unit make a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned. Try setting the cycle to spin only and verify if water pumps out. If it does not, then the unit could possibly be experiencing an issue with a faulty pump, timer, door lock assembly or control board. Contact a professional to move forward accurately.
12/18/2012 6:48:33 PM • Frigidaire... • Answered on Dec 18, 2012
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Frigidaire Washer/Dryer Combo FEX831CS0 won't work

Hello Laura Clark - Does the drain pump make a humming noise? If so, you possibly have a restriction in the drain line or siphoning. Try setting the cycle to spin only and verify if water pumps out. If it does not, the unit could possibly be experiencing an issue with the pump, door lock assembly or timer. Since it is such a complex unit, I suggest contacting a professional to move forward accurately

12/14/2012 3:07:17 PM • Frigidaire... • Answered on Dec 14, 2012
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My washer does everything but final spin and drain

Hello Mathew Smith - Does the drain pump make a humming noise? If so, you possibly have a restriction in the drain line or siphoning. Try setting the cycle to spin only and verify if water pumps out. If it does not, the unit could possibly be experiencing an issue with the pump, door lock assembly or timer. Contact a professional to move forward accurately.
12/12/2012 7:48:54 PM • Frigidaire... • Answered on Dec 12, 2012
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My Frigidaire FEX831FS overflows on all water level settings. How do I check the water pump filter to clean and look for clogs etc?

Hello clarksurf211 - Usually this type of information is not release to someone who is not a technician (or to a consumer) and it is very rare to find enough information to do it yourself. In most cases this information can be found on the internet; however it is not provided directly from the manufacturer. Typically this is something that you want a certified professional to install for you due to safety and liability reasons. They also usually warranty their labor just in case something else may turn out to be the root cause of your initial problem and it does work out better to your advantage. Consider contacting your manufacturer for more details on who in your area can properly repair/install this part. (part usually have a 30 day warranty with tech). I would suggest contacting your manufacturer to provide you a listing of authorized technicians in your area whom may guide you through this process.

11/30/2012 7:11:47 PM • Frigidaire... • Answered on Nov 30, 2012
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My frigidaire washer dryer combo does not agitate but when i turn on the dryer the washer turns on too. what can i do?

You have a problem with the lid lock assembly and it will need to be replaced. Here is the part to order. I also have the service manual if you should need it.
11/24/2012 12:27:19 AM • Frigidaire... • Answered on Nov 24, 2012
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Washer is not agitating in whites and slowly in colors. What and how do we troubleshoot?

1) Verify a circuit breaker isn't tripped

2) Advance the timer control dial slowly 360 degrees-

If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.

If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt. Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.

3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.

4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.

11/23/2012 8:38:43 PM • Frigidaire... • Answered on Nov 23, 2012
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Water will not stop after filling drum

Hello Lynn Warner - If your washer will not stop filling up with water it could possibly have one of the following issues: a defective water inlet valve, air leak, holes or defective pressure switch. Does the water stop coming in? If no, then replace the water inlet valve. However if it does, then there are either holes or air leaks in the air bell or pressure switch hose, meaning tighten or replace the defective part or pressure switch will need replacing. Contact a professional to move forward accurately.

11/23/2012 4:13:06 PM • Frigidaire... • Answered on Nov 23, 2012
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Fridgidaire fex831fs1 washer/dryer stack unit: how

i have a frigidare washer dryer combo model fex831fs approximately 6 mo old . turned on a load and water gushing out from underneath, checked hot and cold hoses not leaking, water coming from underneath
11/21/2012 3:57:48 PM • Frigidaire... • Answered on Nov 21, 2012
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No power washer nor dryer works

Hello lavernejacks - Is there power to the unit? Supposing it does not then you possibly have a defective house breaker, control board, cord or wiring. I would suggest contacting a professional to accurately diagnose and repair the washer.
11/20/2012 5:59:25 PM • Frigidaire... • Answered on Nov 20, 2012
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Water leaks from under the washer

Hello Carol Beaston - Contact a professional so they can properly and accurately diagnose the unit for repairs. Sounds like you have a leak in the drain lines, or the water valve.

11/15/2012 7:56:30 PM • Frigidaire... • Answered on Nov 15, 2012
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