Top 20 Tomtom GO 720 GPS Receiver Questions & Answers

Are you sure the battery is good in this, low battery voltage can cause all kinds of weird issues.

When the navigation software was replaced, you need to validate / activate the map (previously on your device) again. If your map subscription is (still) valid, you can download a new version of the map and activate it. Otherwise, you'll have to purchase a map (or yearly) subscription, to get the map to use.

Watch this how to video. Best regards.

When you connect your TomTom (using the TomTom HOME application on your computer) ... and you sign in to your TomTom account, it will automatically do a scan/search to see if there's any update(s) for your TomTom device. If you see the an update (available) for your Navigation software, select it and proceed to download and install it. MapShare updates are also identified and can be selected, downloaded and installed (free). If you're asking whether you can update the map free ... the answer is NO ... not from the TomTom website. You'll have to buy a map update (subscription) and download the new version of the map and install it.

register the device, tomtom home will reinstall the original map that was on the unit when new

The battery is probably useless after extended non use, the batteries do not last long

Assuming you already have specified where you wish to go, and the device shows the map (of your current location) on the screen, you can touch the screen to see the MENU screen ... then look for (on the Menu screen) a browse map option, and you'll see the route (to your destination) displayed. If you're looking for a list of turn by turn text instructions, e.g. turn right to XXXX street, go for NN miles, etc. you may not find it displayed on your TomTom device.

When you have your TomTom device on, and it shows a map (of where you are ... assuming you've got the satellite signals ), your location is indicated by the arrow-head "triangle" symbol (or a "car" (symbol) on the navigation/guidance view. If you need to mark your location (or save your location - as a Favorite in My Places), press and hold to select the location, select the pop-up menu button and select "Add to My Places"

You cannot see your new 500 on the PC, my drive connect is a net server and this is how you purchase updates from now on.

either voltage overload or faulty usb socket. www.compu-sat.co.uk

Replace it, they do get damaged http://compu-sat.co.uk/repairs%20lcd%20&%20touch%20pads.html

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A lot of people are having the same issue after the update. Since you cant connect it to computer, my best advice is to get it replaced unfortunately.

You might have muted the sound from your device. In Map view, tap anywhere on the screen. Locate the icon Change Preferences. tap that icon, then tap the right pointing arrow until you reach the sound icon. An X should be crossing it.

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Will download and install automatically when connect to tomtom HOME

It may be likely that the "registration" matter is related to the map ... and not the GPS device ... that one can register (as the owner) when the device is purchased new ... to get and load the latest map. If this assumption is correct, your device would start up but not even get to the "driving screen" ... because there's no (valid) map. You can first try to register the GPS device (on tomtom.com) against your name, etc., and opt to purchase a map (of your choice). With this purchase, you will download the map (software and data), and an activation code to validate the map. After that you should be able to use the GPS device (for that purchased map). If you'd like additional instructions/options, let me know how I can reach you by email.

Usually when the battery doesn't hold a charge anymore (even if you've plugged it in to a power source for quite a long time), the device will not longer work ... i.e. it freezes or shuts down. That's because the GPS uses power from the battery and not from the AC power source (that is plugged in and charging the device).Replacing the battery may bring it back to life ...

By online, I'm assuming you mean connected to your computer (via the USB port). Just power on your GPS, then connect your GPS to your computer, using the USB port, and decline the CONNECT to Computer prompt. The GPS will then still be plugged into the USB port and the battery will be charged.

It seems your map data(base) may have been corrupted. Have you tried restoring the data from your backup ? or you can try running a (fix) disk utility against your (internal or external) storage disk for the GPS ? For instance, connect the GPS to your PC (Windows), and select (highlight) the (internal) "disk" on the GPS device. Under File - Properties, go to the Tools (tab) and run the "Error-Checking" option. Running this utility may fix your map data error. If not, you'll want to get a new map ...