20 Most Recent Tomtom GO 720 GPS Receiver - Page 6 Questions & Answers

power button broke on mine a few years ago. Luckily it happened under warranty. Unfortunately the cost of labor does not make it worth repairing especially when new units have come down so much.

An hours labor would cost at minimum $100. New units with updated maps can be bought for as little as $120 a really nice unit can be had for around $200

Check out Garmin's line

http://www.satnavrepaircentre.com/tomtomrepairs.shtml

Download the software from tomtom and reload all on the tomtom.Make sure you back up before you do anything and that you have the right software for the right model.A re-installation should solve this problem unless you have a hardware failure.Hope this helps.

GO720 IM TRYING TO CONNECT TO COMPUTER BUT COM SAY DEVICE NOT CONNECTED BUT CHARGE LIGHT ON GPS IS ON ANY SUGGESTIONS

Visit http://db.tidbits.com/article/9628

hold the reset button in for 15 seconds , you will need a pin or paperclip , the press and hold the power on button for 5 seconds , . this did work for me but not for others , good luck

I had this issue with my Go930 and solved it for Tomtom!! Firstly, you need to ensure that you have the most up to date version of Tomtom Home, from here (http://www.tomtom.com/services) and then before you dock your 720, put an SD card in. It doesnt have to have anything on it and you should only only have to do this the first time. Tomtom home will then ask you which device you wish to update, internal HDD or external. Choose the internal HDD and you are sorted

try a soft reset. g to tomtom.com, select support, search for reset, select softreset, select your device, and do as they tell you. goodluck

Go to this link for detailed instructions on the Tomtom site.

http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=5169&p_created=1150209083&p_sid=5WnnuOUj&prod_lvl1=141&prod_lvl2=1682&cat_lvl1=2353&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00Niw0NiZwX3Byb2RzPTE0MSwxNjgyJnBfY2F0cz0yMzUzJnBfcHY9MS4xNDE7Mi4xNjgyJnBfY3Y9MS4yMzUzJnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfZm5sJnBfcGFnZT0x&p_li=&p_topview=1

Remove the SD card and try to connect to your computer, the 720 maps are in the internal memory and the unit should start. If not try a hard Reset through the "Reset"hole in the case of the GPS. insert a small paper clip to reset the GPS.

Have you tried to connect to a desk top through the USB port to isolate the laptop or GPS issue.

If you get the same problem with a desktop than I would suggest that you perform a hard reset to the GPS. This is done through the pin hole in the case labled "Reset" insert the tip of a paper clip into the reset hole and reset the device.

If this fails try reloading the GPS software, there are instructions on the Tom Tom web site

Check your phine and GPS settins, make sure they are both in auto connect mode also once conneterd make sure your phone is set for Trusted connection.

Give that a try as I had the same problem with my Blackberry and this fixed it.

some times it takes real long time to find gps signal. can take up to half an hour. what will help is go online and take latest quick gps link file. after that it will be a lot faster in finding satts. good luck.

OK remove the Battery from inside, and look for a little "Hole" and push a ... say, a straightened Paper Clip and press it, hold for a second or so, & reassemble. You should be all good.

go to tomtom.com, go to support, search for reset, select your device do as told. includes fotos of resetbutton and good discription. first make sure battery is full. goodluck.

go with tomtom online and update. needs sat info.

Try cleaning the face carefully with a damp cloth with a bit of Dawn dish soap and re-wipe with a damp cloth with no soap. Sometimes dirt or small tranfers form your fingers can lock up the display grid.

New maps and free software upgrades through TomTom HOME. So you’ll never be out-of-date.

Download TomTom Home:
(Click here)
http://www.tomtom.com/services/service.php?id=16&tab=87

You can purchase a new battery on eBay for less than $20 including shipping:
Click here: http://bit.ly/bgoqZ0