Top 10 DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine Questions & Answers

The steam wand ejects steam in order to froth the milk. The steam wand should be cleaned after it is inserted into milk and at the end of each day. Do not allow the steam wands to soak in water overnight since some of the dirty water can be sucked into the boiling tank inside the machine this may cause the steam not to come out
Unplug the machine, take the case off, disconnect the switch wires and test it with a continuity meter. If you don't get any continuity, or if it is constantly closed and never open, the switch is bad.
this could have been prevented by regular maintenance and proper use. The usual suspect is a gummed up wand or brew line or user error. Here’s what to look for and how to avoid it.
First, notice what kind of wand you have. Most semi-automatic and porta-filter espresso units will have wands that resemble those on bottom or right, although the tips may be different. Some tips do not slide up and down to alter the aeration, as the one on the bottom does. If your wand is from an older (1990s) unit, it could have a more bulbous tip and a smaller hole in the tip. Some of the new wands give you a manual/automatic control.
Many of the new super automatics come with an automatic frothing unit, like this one from Jura-Capresso. The nice thing about the frothing wands on Jura-Capresso's new units is that they allow for even more control.
The "Dual Frother Plus" (top) works like the traditional frothing wand. The metal sleeve goes up for steam, down for foam.
The "Froth Xpress Plus" is a very handy device which can be used with the included sleek milk container or a distinct milk container, like a 1/2 gallon jug. The Froth Xpress has a tube (hard for using the included container, flexible for using a different container) that fits into the frothing tube behind the dial shown in the picture above. After selecting froth or steam, the milk is siphoned into a cup below the steam wand. We recommend steaming the milk first, then adding the espresso.

Whatever sort of wand you have, it is essential to keep it clear of solidified milk which can gum up the tip and even the wand shaft. Here are some symptoms of a clogged wand:

• Little or no steam comes out of the wand
  
• Hot water drips from the tip of the wand
  
• A squeal or whistle comes out of the wand when the steam function is selected
  
• A deep humming is heard when the steam function is selected*
  

*This is also a symptom of another more serious problem, particularly if you have a pump espresso machine; so if unclogging the wand does not solve it, you should contact a technician.
A good preventative measure against the clogging of a steam wand is regular rinsing in warm, soapy water of the tip and any other removable frothing part. This should be done after each steam wand use. If your machine has a Froth Xpress, it is important to clean all of the hoses, valve, and connectors (be very careful with the plug, however, because it is delicate). All wands should also have steam jetted through them after a frothing cycle is run.
Another preventative measure is to run a steam cycle for about twenty seconds before each new use. This will eject stray particles before they can build up and cause serious damage. There is also a cappuccino cleaner available which can be used in the automatic frothing devices. The solution is placed in a reservoir, and a full cycle is run until the reservoir is emptied. This can be done every few weeks or every few months, depending upon use.
Aside from prevention, there are treatments for a clogged wand. First, remove the tip, if the tip is removable. Usually they are, as in the case of the plastic tips above. The holes are usually big enough to run a pin or even a small paperclip through (emphasize small) to remove the gunk. If these items are too large, do not attempt to use them; instead try using a thin gauge wire from an electrical wire strand. Next, the metal wand itself can have a pipe cleaner run up into it. Start out by putting just about a half inch of the pipe cleaner up the wand, rubbing it around, then pulling it out. Gradually work more of the pipe cleaner up the wand, but never let the length of pipe cleaner in the wand exceed the wand length. We recommend the pipe cleaners with the stiff barbs attached, as opposed to the mostly soft ones. Do the same for all of the hard hoses and connectors. With respect to rubber or soft plastic parts, rinse them in soapy hot water. If flexible hoses form holes, replacements are available (give us a call) or we've even had some luck at aquarium supply stores.
PLEASE NOTE: if you own the Jura X7 or the Froth Xpress Plus, the diameter of the tiny holes is very important. We recommend trying not to put pins into these holes. However, if they must be cleaned and soaking won't work, a smaller gauge wire, a single strand, should do the trick. Always use a strand that is smaller than the diameter of the hole.
Frothing wand technology is advancing at a breakneck speed, but along with these advances come serious precautionary measures for dealing with these very delicate mechanisms. Follow the steps above, and your machine should be producing full-fledged froth for its entire life.

i had the same problem ran water thru frother for a few minutes then switched back to coffee and water came out the coffee side hope this is helpful

My infuser was stuck in the down position, When I called customer support the told me some easy steps to fix this problem..try calling them

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

These machines do need to be lubricated every so often. First, buy some food safe lubricant, e.g. here. Then, turn the machine off, open the front door, and remove the infuser. There is a holder connected to the machine by two hex screws. You may remove this (or even just leave it on). Now attach a long tube to the lubricant (should come with the can) and spray lubricant on both sides of the vertical screw that moves the infuser up and down. Give it a few good sprays on both sides of the screw, up and down, and that should solve your problem.

Turning off the power with the button is not enough. Instead, to remove the infuser: unplug the machine, wait a few seconds, plug it in again and turn the machine on. Even though you are technically turning it on, the machine will sense it was not turned off in an ok way, so it will "properly" shut off (and unlock the infuser).

Try removing the beans from the hopper and use a vacuum to CLEAR/REMOVE any grounds and then adjust the grinder 4 clicks clockwise. If this works Re-adjust grinder to where you get nice crema.

You can try using all ready ground coffee by following the instructions in your manual (if you don't have a manual let me know) to test it.

I had this same problem and discussed it with DeLonghi customer service. My machine was grinding 20 seconds for a double shot and ground coffee was coming out of the top and spilling over inside what a mess! DeLonghi thought it was potentially a problem with the control board - grinding time too long - which is an expensive repair. I also called the local factory-authorized service and described the same problem. They asked what kind of beans I was using and I answered Starbucks espresso. They said that Starbucks is too oily, clogs the machine, and that I should try beans that are lighter. I also checked with an engineer who used to work at Starbucks and he made the same guess. I tried an Italian roast espresso from a local market and it worked! I've had no problems since. The new beans cleaned out the oils and I'm getting great shots. This is a good machine, but is best making single shots.

Recycling the power resets the position of the defuser. When you turn it off, make sure you do it via the button on the front before swutching it off at the power point.

If the light is on steady you have to put ground beans in or ground coffee into the machine it will not run empty if the light is flashing yes your bean bin needs to be emptied if this is the case open front door move the tray back and fourth you should hear a click,there is a micro switch at bottom left corner were the hole is this is were the tab of your container goes which enables micro switch make sure this is contacting you could put a piece of cardboard push it in hole to enable button on micro switch sometimes the bin could have pushed it through slightly to access the switch remove cover at bottom underneath your machine hope this helps