20 Most Recent SanDisk Sansa MP3 Player Questions & Answers

Possible solution.  So, my sansa express went dead after pluggin it in to my computer after a few weeks of use.  It was totally dead and unresponsive.  Didn't turn on at all.  Plugging it in wouldn't effect it and windows only recognized a malfunctioning usb adapter.  Thus, reprogramming the firmware was out of the question.
Solution: the soft reset actually worked.  You have to soft reset (hold down the grey center button and the volume up + key at the same time for a few seconds.)  Then plug it into the computer.  Voi La.  It came back to life.  The strange part was that it still wouldn't turn on after the soft reset.  It required me plugging it into my computer to revive the thing.  

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work to reset it. To charge it in a pc, just plug it up and it should come up. Then in a few seconds, it should start charging.

Normal 0 Press and hold the Volume Up (+) and Select buttons at the same time for about 20 seconds
Make sure that the player is charged up.

Try to power reset the device by pressing and holding the center and volume up button at the same time, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

You may need to update firmware.

Try sliding the power switch up and holding it in that position for about 15 seconds. It should reset.If not- what specific model number do you have?

User guide for Sansa Express in pdf format:
http://mp3support.sandisk.com/downloads/um/express-userguide-en.pdf

Songs can be deleted by

1. making a connection with the computer and

2. deleting songs

• seeing the player in Windows Media Player [page 4]
• seeing the player as a removable disk, using Windows Explorer

Try and do what is called a Power Reset. To power reset the device, simultaneously press and hold the center and volume up button, while connecting it to the PC.
If this fails, charge the device for at least two and a half hours. The computer should not go into sleep or hibernation state while charging.
Then you may want to update the players firmware by downloading and installing the Sansa Firmware Updater.

There is a small hole at the rear side through which you can insert a small pin to press for 5 seconds to reset the device. try this on and reset. if not connect to a PC and open files for detecting any corrupt ones,and delete them. save only the scanned files back to the ipod. helpful? Good day

Update the firmware manually or via the Sansa Firmware Updater. Go to Sandisk Express support

I found the best solution was take the Sansa Express outside and break it with a hammer. Then never buy a Sansa again.

Hope this helped. :)

sir i always stop 2 play it for 24 hours and then click the main button .it shows sandisk suddenly off.so it means that it charge is low

in the settings.....ie the one that looks like a equaliser...... go to the option above FM....in whatever language u can see ...the FM is written in english. that option is the language setting.

Thanx

Here is a link for you:

userguide-en.pdf">http://mp3support.sandisk.com/downloads/um/express-userguide-en.pdf

This is the user manual of your device and you can solve your language problem on page 11 and playing mode named as shuffle on page 7.

Good luck!
gylacz

Mic is the microphone. It should be marked and most likely is located on the top side which would be facing you when you hold it.

Please download the driver at : www.driverskit.com/MP3/Samsung.html
www.opendrivers.com/.../samsung-free-driver-download.html

Kind regards, Jay

Please download it here :
www.sandisk.com/sandisk-support/driver-download-wizard
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