20 Most Recent HP Officejet Pro L7580 All-In-One InkJet Printer - Page 5 Questions & Answers

Hi,

Before doing this, Please make sure that the black ink is in good level then try cleaning the print head of your printer.

to do that:

From computer:

- You need to launch the HP SOLUTION CENTER from your computer,
- at the bottom part, please click on settings.
- then, select the printer toolbox and select printer services.
- now, on the list, look for clean printhead and then follow the instructions.

From Front Panel:

- Press the Setup button. - Select Tools .
- Select Clean Printhead .

- it will print a diagnostic page. If the print out is not acceptable please do the second level of cleaning and so on.
- And if you do have the acceptable diagnostic page printout, please stop the cleaning process and try to print a document from your computer.

Cheers!

It is my pleasure to guide you.

Is it hooked up via USB or parallel?

If parallel, then the computer must be turned off to hook it up. If USB, it does not matter if the pc is running to hook up.

One thing that you can count on, it rarey hurts to shut down/unplug a printer. Sometimes that is the only way to reset the software and trouble shooting software in the printer. I use to take care of pcs/printers and sometimes did just that.

Leave the printer unplugged (if USB) and reboot the pc. Then plug it back in again, letting the OS cycle the addition of the printer.

If parallel, shut down the pc. Unplug the printer and reboot and shut down completely. Plug the printer in again and reboot.

Good luck and please post back that you are successful, giving thumbs up, or so I can be more help.

click on this link to go to the printer user manual and you will see how to use your printer to print both side .http://www.generalmanual.com/Printers/HP-Officejet-Pro-L7580-Color-All-in-One.htm

I always recommend that paper jams be removed in the direction the paper would normally travel. Forcibly removing jams generally will not damage rollers, as the hardware tend to cause paper to tear before anything breaks. Removing paper jams in the wrong direction however can break one-way "finger" paper path sensors occasionally. If you are not experiencing a jam every single print, you are probably in good shape.

As for cleaning the rollers, if you have taken the rear door off the printer you are halfway there. You should be able to turn the rollers in one direction or the other by hand. There are plenty of products out there to clean rubber rollers (I use Blow-Off Rubber rejuvenator) but rubbing alcohol on a cloth can work as well. Turn the rollers to get at the entirety of them and scrub along the length with an alcohol dampened rag.

Hi,

Please try resetting the printer as per below instruction.

Power Drain:

• Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
• Press and hold the Power button for 60 seconds.
• Connect the cable and turn ON the printer.

Partial Reset

• Remove the power cable from back side of the printer while its ON.
• Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.

Semi-Full reset

• Remove the ink cartridges.
• Remove the power cable from back side of the printer while its ON.
• Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
• If printer turns OFF, press power button to turn it ON.
• Insert the ink cartridges.

Regards,
Riztech

I have brand new print head and saids that there is a problem with the printer head and will not print nothing the black will not go to the print head need code to over ride and print something in black and white I've tried to shut it down and restarted for 30 sec. and for 15 min's did not work keeps coming up that there's a problem with the printer head model #C8187A-013 serial # MY76553H2 series Officejet Pro L7580 All-in-One email: [email protected]

First of all, here is the main ONLINE SUPPORT page for your model:

http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-238444-12019-3328086-2511708-2511711-2511713.html


And here is a direct link to the ONLINE USER'S MANUAL for that model:

http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf


To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, the follow the onscreen instructions to install the software on your computer.

See pages 30-42 of the User's Manual for detailed instructions and illustrations on how to select and print to the different paper sizes.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.

Hi there,

You probably need to run the fax test to check if the fax mechanism is working fine.

Click on Setup Button ( ranch like symbol ) on the printer front panel.
Scroll down till you find Tools ( press ok )
Check for Run Fax Test ( Press OK )
It will print the test results and everything should pass.

To solve your fax issue, follow the steps below.

Click on Setup Button
Check for Advanced Fax Setup ( or Basic Fax Setup ) - Press OK
Look for ECM ( Error correction mode ) - Press OK
Turn the ECM OFF

Try to send fax. It Should work.

Regards,
Ron


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Many of the cartridges are microchipped to ensure they originals and compatible, they often put an expiry on for no apparent reason. Many models will run a firmware upgrade but you have to go look for it. You should be able to return to your supplier. But HP are often very good if you contact them.
I hope this helps in some small way.
N

u should be good even if ur not using the scanner or fax. in the printer settings check if ur actually mean printing it from the computer or scanning a document and printing it out through it. this needs to cleared out. btw check if ur using the correct driver. i prefer not to use the one that is automatically installed in windows. USE THE ONE THAT CAME WITH IT OR DOWNLOAD FROM HP.

I thought I had paper or something stuck too but it was simply dirty rollers. Try cleaning them with alcohol and cotton swabs. It worked great for me.

To walk you through I'd need to know the OS you are running, but the generic answer is that you need to go into the print driver, and in the Printer Properties, under the ports tab , select the USB002 port rather than the DOT4 port and Apply the changes.

Try this.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01957673&cc=us&lc=en&dlc=en&product=2512008&tmp_track_link=ot_search

Use the HP Printing Assistant software to run a few "print-head-cleaning-cycles".
The BLACK ink-jets are CLOGGED. So, no ink from any of the 3 different cartridges reaches the paper.

connect your computer to internet through modem
your computer need send some troubleshooting file to HP support center through internet

It's probably clogged! Did you use a generic ink cartridge?

REMOVE COULOR CARTRIDGE THEN FIX. OR CONNECT TO THE PC AND CLEANING PASS CLEANING COMMAND SOLVE THIS PROBLEM. OK BYE

The fax device requires an expanded capacity phone network structure. For example, phone operated multifunction device get busy when several messaes are being received or sent least aware to the operator. Messages get queued taking several minutes or hours to arrive at machine when transmitted from one place to machine. Allow the fax machine to acquire an aternate network strutcures, high speed, cabels, wireless makes the connectivity acheiveble amongs effectiviness. Consult with an internet structure technician to eveluate the device componenent to determine the requires in cables, expansive devices adn the most effecient mean to attain networking at the area.

hi,

try this...

> unplug the power chord while the printer is turned on
> press and hold the # and 3 button on the printer at the same time and while holding it, insert the power chord.
> a semifull reset would be done
> after that try to fax.

thanks and regards
agnel