Canon MP610 Photo All-In-One Printer - Page 7 - Answered Questions & Fixed issues

Hi there

Error A600
Your A600 is a paper path error, usually related to the purge unit. Try checking the purge unit for paper stuck in it.

The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
Almost 90% of the time is related to the purge unit being jammed with something and not being able to move.

Look for paper, paper clips, push pins, screws flower bud pods or the like.

The offending item needs to be removed or the purge unit needs replacement.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow.

The purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail.
You can try moving it back and forth about 5 times or so and clean the rail with a cleanex and putting a little bit of some light oil on it and then close everything up and try it.
I will keep on helping.
All The Best: Pineworks

Lines are caused by a dirty, or clogged printer cartridge. Low quality ink is the most common factor in this issue. For a quick fix, pull out your cartridges and use a damp cloth to clean off the excess ink/dirt. If the problem persists, try replacing the entire cartridge.
if this was helpful please rate!!

carriage error may have some grease on timing **** film, clear plastic strip that carriage unit runs back and forth on, behind carriage unit/printhead

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean
The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Hi there please select the paper type & thickness. After that go for print. Your problem will solve then.
Thanks.

Hi
I had exactly the same problem. Here is how I solved it.

I deleted all the previously installed items (although this might not actually be necessary). Then I re-installed using the 'Easy Instal' option from the CD.

The CRUCIAL part is this: - after you have tested your connection to the printer - and it is all fine - another box should appear with a MAC address for the Scan Twain. Highlight the string of numbers and click APPLY.

THEN THE MOST IMPORTANT BIT - look at page 54 in the set-up guide. And follow the instructions which are:

When the printer utility opens click ADD - then go to 'more printers' select the MP620 with the string of numbers after it. This is the one you want NOT the one that appears automatically when you complete the installation.

make this printer your default and away you go! That should work as it has for me and i have been pulling my hair out on this for about 3 weeks!

You need to go into BIOS of PC, usually press DEL at boot up. Then go to LPT or parallel or printer port. and set it there.

Hi there
You can try see if this may do it.

Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

In the window that opens (Services) look for "Print Spooler" on the right

Right-click "Print Spooler" and select "Properties".

Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Hi there
You need to be handy with your hands, you will have to open up all the printer to get inside it where you will see the ink tank with pads in it need to clean all out and after that you will need to reset it with the MPTools resetter.

Ok I have put a MP-Tools in my website for you to try out this tools are for reseting your inks plus it can do much more.


The MPTools can reset it in till you get time to clean the inkpads.


Click on the link to download it.

Click Link = http://www.4all2sell.com/reset-tools/MPTool.exe

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Picassa is cloud based and it *might* be that that is causing the problem.  Try scanning using the (freeware) XNView:
http://www.xnview.com/

Something to try, anyway.

This error is a about a problem with the sheet feed unit.
Try to move manualy the ink-cartdrige from the left to right on the crriage, turn off, look for dust or pieces of jamming paper, clean the base-pad where the heads are stored, turn on.
If this is not working then you have serious problema with sheet feed unit :(

Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

You probably have a piece of paper stick in the pickup carraige. Get a flshlight and a tweezers and see if you can CAREFULLY pull out any pieces of paper...

Hi You can Try 2 things.

There is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there


Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

switch on and off the printer.

It sounds like you need a new print head. You can find them online for around $75.00 each. I've had very good luck with Precision Roller. Do a google search for "canon mp610 print head".

I had the same exact problem.

I downloaded MP Navigator EX and I can scan again.

Here's the link from the canon website.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15604

Well, this is a tough one. I've seen this problem at least 10 times in my career on different printers. It has always been one of two things:
1. No, there really is paper in there. A tiny sliver or sometimes even dust, but there is paper in there.
2. Over-energetic paper removal has bent a sensor. That sensor is a mess. You need to either replace it or "form" (a technical term meaning bend) it back into place.
OK, once I saw a broken lead to a sensor, and once a bad component on a circuitboard where it read the sensor. But those are so rare as compared to "still paper in there" and "bent or broken (physically) sensor" that I tend to ignore them.

Hi Try it works with most canon priters
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
All The Best:Pineworks