Top 10 Canon PIXMA MX310 All-In-One Printer Questions & Answers

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Question

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Help with setting up my cannon mx310 fax machine.

Would please help me set up my Cannon MX310 all in one fax? What I need is a easy to read and understand diagram to show how to get the phone and fax machine hooked up so all of them work. My book was lost in our recent move. The Cannon MX310 is a fax, scanner,coppier & printer all in one. I can't get it to work right. Thank You! Please send your help to the e-mail address below, I am on my laptop now and be home for sometime. Thank's again. E-Mail [email protected]

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Answer

  • Most Helpful of 6 Answers

here http://www.generalmanual.com/Printers/Canon-PIXMA-MX310-Office-All-In-One-Printer.htm you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.

Thx.

Posted on Jan 21, 2008

Question

  • 14,139 People Helped

Scan problems with Canon MX310

Just received my Canon MX310. Downloaded both CDs and tried to work with machine.
Copier and printer work fine but when try to scan an error message shows up no connection with scanner or scanner not turned on.

Like I said the printer works fine so I know the computer is working to the printer but why not to the scanner?

Thank-You

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Answer

  • Most Helpful of 7 Answers

i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

Posted on Dec 22, 2011

Question

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MX310 error code U163

My canon mx310 as error code u163. Tried resetting multiple times after replacing empty black cartridge. Went into service mode etc,, still will not reset...HELLPP!!! i have exact the same problem with MX310

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Answer

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Hello,

Can you tell me, have you replaced the empty tank with a full one? And, have you manually reset the ink level function by pressing Stop/Reset for a full 6 seconds (one second longer than described in your manual?)

If you have, and you still see the ink cartridge light flashing, does it flash every second or every three seconds?

The contacts for the ink cartridge are easy to contaminate by accident. Sometimes wiping the contacts off with alcohol will clean them enough for the ink level to be recognized.

Now, and yes, this is a common problem. Press and Hold the Stop/Reset button for 6 full seconds again after cleaning the contacts and then release it? Use the one Mississippi method of counting.

The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.

Please advise me of your results. There may be a more complex problem involved and it is important to have the necessary data in order to get you back to working again. Okay?

How long has it been since you purchased this printer?

Regards,
Worldvet

Posted on Oct 17, 2008

Question

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Canon MX310 paper jam

I cannot clear the paper jam error. I have tried to clean the rollers and I have looked all around the inside, there is NO paper anywhere. I have turned it off (for several days) and back on. I cannot do anything with the printer because it has the alarm light on and it says to clear the paper jam.

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Answer

  • Most Helpful of 15 Answers

"Gclanton" had it right.
I had the same problem today. I ended up taking a piece of paper and from the back side started lightly forcing the paper in the back slot. I had the top cover open where you replace the ink cartridges. Towards the back you can see the paper start coming into the printer next to some rollers. On mine there was a small black switch about an inch from the right in the middle of the plastic piece above the rollers. Once I started pushing this paper in I could see this switch was stuck in the down position. After several minutes of pushing the paper in and out the switch moved up and out of the paper path. I then pulled out the paper and hit the ok button and it came on line. This may work better with a piece of card stock.
That switch is the issue.  I ended up finding an object lodged against the switch.  Needed a flashlight, plastic giftcard and a tweezers to get it out.  Works great now.

Posted on Jan 05, 2009

Question

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i lost my cd to install canon MX310 software

i lost my cd to intall my canon MX310 series software, where can i go online to download it for free so i can use my printer?

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Answer

  • Most Helpful of 10 Answers

Hi
You don't need the CD, just go to this site: Driver Update and use their software to update your driver.
Wish you best of luck
Simon

Posted on Jan 05, 2015

Question

  • 12,252 People Helped

COL INK VOLUME UNKNOWN MESSAGE

I JUST REPLACED THE BLACK INK CARTRIDGE, AND HELD THE STOP/RESET BUTTON FOR A 6-MISSISSIPPI COUNT, ONLY TO GET "COL INK VOLUME UNKNOWN" MESSAGE, AND I STILL CAN'T PRINT.

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Answer

  • Most Helpful of 1 Answers

Something that worked for me, I opened the Conon MX310. took out both cartridges, and for 10 seconds I held the Reset. put the cartridges back in, closed the lid, and again, for another 10 seconds held the reset. SLOW seconds. this reset, ink levels recognised,, and it's working as it should be.

Regards

Shane (AKA Reef_Lex)

Posted on May 26, 2009

Question

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reset ink counter canon mp240

I want to reset ink counter in my Canon mp240 , but it's very difficult.

Please help me !

Thanks

Cris

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Answer

  • Most Helpful of 3 Answers

Press the red button in the right bottom, the one in witch is a red triangle. Press it for 15 seconds. Ciao!

Posted on Nov 06, 2009

Question

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How do I change the ink on my Canon MX320. I

How do I change the ink on my Canon MX320. I opened it up and can't even see where the ink is to pull out. Any help is appreciated. Thank you!

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Answer

  • Most Helpful of 1 Answers

The link below will take you to Canon website and should put you into the pdf. Owners manual. In the contents box aon the left, click routine maintenance and then click on replacing a Fine cartridge. Aset of instructions with pictures should be displayed.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=18119

Posted on Feb 04, 2010

Question

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canon mx310 error message U051

canon mx310 error message U051 check ink

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Answer

  • Most Helpful of 1 Answers

This will clear your printer from displaying common printer errors like U053, U051 and U052. The importance of the "reset the cartridge" procedure is to avoid the printer from detecting your cartridge as reused one. The steps below is recommended to do after refilling an ink cartridge.
1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

What happened when ink ran out from a refilled cartridge and the printer detected it?
The printer will display an error U162 or U163. All functions of the all-in-one printer will stop and your printer will not work. The next thing you will know is you are in the front of a computer shop and buy a genuine canon cartridge.
But wait, there is still a way to fix this. Reset it again using a different procedure. Reset the detections of reusable cartridge.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

Let me know if this works with you
Please rate this solution. Thanks

Posted on Aug 22, 2010

Question

  • 11,511 People Helped

my canon printer says it's

my canon printer says it's offline. how do i fix this?

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Answer

  • Most Helpful of 1 Answers

Go to Start/Control Panel/Printers and faxes. Right click on the Canon icon and click on Offline turn toggle it back to Online. Please rate this answer.
Cheers
Bob

Posted on Jan 09, 2011

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