20 Most Recent Tomtom GO 910 - Page 2 Questions & Answers

Go to link below to see how to reset.

http://www.tomtom.com/support/product.php?ID=232&Language=4&FID=7134

Power on the TT 910 and then press the Reset Button on the base of the TT. It is a tiny hole with a hidden button. use a rounded object, match end or soft pencil to puch the button. Then reconnect it to the PC and the PC will see the TT. Note that you may have to reload apps and maps depending on the state of the TT.

It is very small - a pinhole. Use a paperclip to press the button which is sunk inside the small hole.

whats wrong with it?

their is no solution....The scala headset is only going to pair with the tomtom rider.....that is how TomTom designed it

Heres a link. Hope it helps. I can't read chineese!!!!!!
http://cn.tomtom.com/

suggest reload tom tom software on to memory card but format card before doing so

look at the base of your unit with the screen facing away from you, just in front off the rubber bung is flat piece of plastic with a tiny curved out cection on the left hand side, below there is a tiny hole just big enough to poke a pin in their.

here is the thing....not all phones are compaitlbe for the hands free calling nor the PLUS services...phones with tmobile and att&t are the only providers that are going to work...the PLUS services use a gprs wireless connection(which is needed), verizon, sprint, rogers, nextel, usea cdma wireless connection.

sorry but your phone is not compatible...there is no way to force them to work,..there is no upgrade that can be offered

the reason for this is due to the paltform that your phone works on

http://www.portatronics.com/product_info.php?info=p672_TomTom-Go-910-Motherboard.html

I have had this on my 910, It turns out that the motherboard needs replacing and after looking on here its quite common.

Its quite esay to replace and perhaps worth changing the battery whilst your in there as well.

Google for instructions or flick through this site.

Stip down your tom tom unit, google for instructions and there is a set with pictures, But if not,
1, take the front screen surround off first, be gentle and prise it of with a flat screw driver, then unsrew the chassis from the plastic cover (4 x torx screws under the rubber feet)

2, unscrew the motherboards (torx again) and unclip the cable for the battery, and remore the eject mechanisum for the unit.

3 you may hadve to unscrew the harddrive and front screen if memory serves me well, but not to hard to do at all and my skills are basic but backed up by curiosity :o).

You have to have the cspeech files in your map of England for voice recognition. Cspeech is only in the larger maps.

Hopefully all you need to do is a soft reset. To do this use a streightened paper clip and insert it into the small round hole marked reset on the bottom of your tt. Gently press the reset button in until you feel a click. Hold the reset button in for 20 seconds. Hope this does the job.

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try lower right hand corner of screen
should reboot will ask you if you want reboot

Yes, possibly a cracked pc board if the unit was dropped. But check to make sure that the charging unit's connector is clean as well as the unit to be charged. I had a problem with my wireless phone and a PDA not charging because of dirty contacts. I got to the contacts using a long Q-tip moisten with Isopropyl alcohol and scrubbed them clean. I now do it about twice a year. No problems since then.
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Looking at the docking area note the gold connection terminals and which end the round coaxial connector is at. You should also be able to see the green circuit board that the terminals are mounted to. Then next to that you'll see a section of the plastic casing that has a little rubber piece in it. At the end of that part of the case opposite the coaxial connector mentioned earlier you should see a small notch in the plastic. That is the reset button. With the unit on use a regular size paper clip and gently press it in and you unit should reboot.

Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)