Onkyo TX-SR605 Receiver - Answered Questions & Fixed issues

Are you playing a TrueHD format disc? Just like DTS 5.1 or any other format if your disc isnt coded in TRUEHD then your not going to get it. DTS or other formats cannot be "converted" to TrueHD like the video portion of a standard def disc. At this point there arent alot of TrueHD discs out but be paitent, this may change. Or not, due to the fact there are other "lossless" formats that may be more widely adopted. Sort of like DTS and THX were when DVD first came out. Hope this helps.

Hi Rex, if you get this on your display please give us a call so that we can walk you thru this diagnostic, you can reach our Product Support Team at 800-229-1687 as they are here 24/7 ready to assist, Thanks, JT

Measure all hdmi inputs and output HPD Voltage by a needle probe.
Steps:
(1)unplug the amp.
(2)open the cover.
(3)connect a blu ray player to hdmi input & a mon to output, otherwise no 5V.
(4)negative probe connected to the large heat sink with large power transistors mounted by a crocodile clip.
(5)postive probe to right hand side last pin called hot plug detect, HPD.
(6)If it has 5V, hdmi board is OK. Check HDMI cables(7)If no 5V, check power to this board. Go to you tube:How to fix an Onkyo receiver - TX-SR606 . All large capacitors next to SMPS IC are replaced.
(8) If not OK, replace Q 8595-Q8597.
(9)If not OK, replace Q8501,sil9135.(Onkyo won't help you to replace this HDMI decoding Chip. A HDMI board replacement instead, the company policy.)

The only thing I can think of is that the microphone that detects speaker signals is in a position that blocks the sound from that speaker. When it's testing there should be no noise from anything or anyone.

Hello, I am sorry about your issue. Please plug the cable box into a known good HDMI port on the receiver. Confirm that there are no issues with the cable or plugs. Thank you, CB

The chances are that you have selected an incorrect sound setting or not switched it on, for the HDMI you are using. With Onkyo receivers each connection will have it own settings for video and sound. You just need to look in the manual as to how to select the settings.

Does any good sound come through headphones, if you plug any in?

Hello, sorry but we do not have any additional codes. Thank you, Onkyo USA

Hello, if you have the speaker set up microphone I suggest that you use it to calibrate the speakers and it will set the distance and delay. Thank you, Onkyo USA

Hello, I am sorry about your issue. I suggest that you reset the receiver. With the receiver on press and hold vcr/dvr and then press on/standby. When the display shows clear let go. The receiver will shut down. Unplug for 30 seconds. Plug back in and turn on. Test audio. This procedure will bring the unit back to factory defaults. If this does not resolve your issue I suggest contacting Onkyo at 800-229-1687 option #3 so that we can troubleshoot with you. Thank you, Onkyo USA

It's often a problem with some of the soldering joints underneath the Digital Sound Processor (DSP). Need to be fixed at a service center.

Same problem. Does the internal Cooling fan turn on?

Are you connected by HDMI? If so, your HDMI board may be faulty. I was having major drop outs with picture and sound until I got it replaced.

Hello, When you say Zone 2 doesn't show up do you mean that its not there at all, or is it just greyed out? I would suggest a reset of the unit it seems as though either way it could be a glitch. Thanks, FJD

If video is not running thru the receiver then why not just bypass the receiver?

Hi Guido, yes I would suggest that you try a reset, if that does not work you can give us a call at 800-229-1687, Thanks, JT

Hi Steve, you can call our Parts and Service Department at 800-229-1687, they are in the office from 9am to 5pm eastern standard time, Thanks, JT

If you are trying to use another manufactures remote to control your Onkyo receiver they are the ones who are responsible for programming the Hexadecimal codes into their remotes. We do not have codes for any other manufactures remotes. You may want to try the following website for codes www.remotes.com or http://www.remotecodelist.com for any codes to program your remote. As we do not have the remote controller codes for non-Onkyo controllers- you can try the generic remote controller code: 62503 or 52503.

Please contact our Parts & Services Dept at the number listed below during normal business hours Monday-Friday 9am-5pm EST ; or via email at [email protected]. They can be contacted at 201-785-2600, option # 4 for Parts & Services as they can further assist you regarding Onkyo Parts and Accessories. You will need to speak with the Parts & Services department for any parts ordering/ shipping status, and availability or specifications for Onkyo parts and accessories.

Please contact our Parts & Services Dept at the number listed below during normal business hours Monday-Friday 9am-5pm EST ; or via email at [email protected]. They can be contacted at 201-785-2600, option # 4 for Parts & Services as they can further assist you regarding warranty and service issues. You will need to speak with the Parts & Services/ Warranty department for any servicing options or resolutions available for your issue.