Polycom SoundPoint IP 550 IP Phone - Answered Questions & Fixed issues

Plug the phone in and allow it to boot up. Once the home screen is displayed, press and hold the 4, 6, 8, and * keys for about three seconds, or until you hear an audio alert and the phone asks you for a password. Enter 456 (default Admin password) and the phone will default itself. If the password has been changed, and 456 does not work, enter the MAC address of the phone as the password. Entering the MAC address of the phone will only reset the Admin password to the default, so it will probably be necessary to repeat this procedure, entering 456 the second time, to factory default the phone.

Polycom... | Answered on Nov 27, 2012 | 1,991 views

Are you using this as a stand alone unit or configured for an Asterisk server? You say you got a new modem, so are you using the same router? If not, you may need to open some ports using port forwarding rules. How that is done depends on the type of router.

Polycom... | Answered on Jun 20, 2011 | 402 views

This sounds like an RTP stream issue. While SIP runs on port 5060 by default, the actual audio is run on much higher ports, 10000 and up. If your pbx system is not on a public address and you are forwarding traffic to your pbx via a router, check the RTP port range in your pbx and make sure you are forwarding those ports correctly. By putting the call on hold, you stop sending out audio traffic restart sending audio when you pick the call back up. By forwarding the entire RTP range to your pbx, this should fix your issue.

Polycom... | Answered on Mar 10, 2011 | 488 views

The computer connectors are so designed that only the correct can be connected to the correct socket. So if it fits it is meant for that socket.
At boot up please press F2 and enter the BIOS. Here look for Boot up sequence. Your PC seems to the set to boot up from a LAN server. Change it to HDD.
You do need a router. Whether a wired or a wireless is your choice.

Polycom... | Answered on Oct 03, 2010 | 189 views

On the phone, press the menu button, then status, then IP status or whatever and get the phone's IP address. Write the ip address down. On your computer, open up a web browser and input the phone's IP address into the address bar and press enter. This should arrive you at the web gui for that phone. It'll probably ask you for login credentials; by default, the name is "Polycom" (yes , it is case-sensetive) and the password is 456. Once you are logged in, you should see several links like "General" "Network" "Sip" and "Lines". click on Lines. under "line 1", you will see the configuration for that line. simply duplicate the entries for lines 2, 3, and 4.

Polycom... | Answered on May 31, 2010 | 548 views

Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

Polycom... | Answered on Jan 02, 2015 | 277 views

Without knowing what phone .... I would say "Press DND" again

Polycom... | Answered on Oct 20, 2014 | 123 views

Transmission circuit is responsive, however the speaker seems to be defective or the receiver section has failed. This is an internal function whereby the unit requires inspection by a technician to correct the issue at hand.

Polycom... | Answered on Feb 26, 2014 | 68 views

If you know how eo access your configuration control panel then assign a Static IP address or place that assigned address on the other side of the firewall (DMZ). Steve Medley

Polycom... | Answered on Nov 07, 2008 | 136 views

google for it in Africa ,fixya is USA and we cant google your country at all, (well very hard to )

why ask here, we have no AFrican stores here. 9000 miles away.

Computers &... | Answered 4 hours ago | 13 views

know it well I do.

I have photos of there huge incoming and outgoing mail rooms
both can take 1 month, to purge.

FIFO it is first in first out.
and takes forever to work from one end to the other.
seen it with my eyes, and SCARY.
all you can do is wait they do not allow express mail.

Computers &... | Answered 4 hours ago | 16 views

You don't say what card, but they all follow a theme. The website address is often on the back of the card, but the easiest thing to do is Google

(name of card) activation

which brings links like this


Setting up an account is always linked on the Homepage of the website, usually top right hand side.

Click COMMENT under my post if you need further help.

Google link. Just change the search query.


Computers &... | Answered 5 hours ago | 11 views

omg that is old, I used to use that with windows 95

what memory that is. wow.

forget EXE ok>
fork FAP but is now a banned word, so searching FAP takes you to Pr0N sites
I google for you, is your google broken?

1st hit after avoiding all to Pr0N sites

the new ACDSEE does not even mention FAP
so what versios of ACDSEE do you have.
1995 to 2019 LOTS.

exe is binary executable file, and is NOT VIDEO Ok
and see no hits on video.fap , zero
so where did you find these files.
my guess is you are very confused about video files.
there are vast applications that can coverert any video to MP4. did you try that first.
google free video converters.

here is what FAP means (clean)
FAP file is an ACD FotoAngelo Project. ACD FotoAngelo is a program for creating screen savers and slide show presentations from your images.
so is not a video file at all
it is PROJECT file only.


Computers &... | Answered 5 hours ago | 15 views

ON WHAT, we can see you , nor what is in your hands
we be BLIND in any Blinded text box.

Computers &... | Answered 5 hours ago | 12 views

Hi, there Guys Hope you are all doing Great and Fine!!
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Computers &... | Answered 10 hours ago | 61 views

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Computers &... | Answered 11 hours ago | 17 views

This YouTube video will walk you through the process quickly.


Computers &... | Answered 20 hours ago | 14 views

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Computers &... | Answered 22 hours ago | 15 views

Usually, Dell directs their driver installs to put their files in the file path C:\DELL\drivers. When installing the driver for the device, select "Browse my computer for driver software" and go to the C:\DELL\drivers\ path then the file name of the driver you downloaded from Dell. This will manually point Windows to the correct driver.

Computers &... | Answered 23 hours ago | 261 views

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