20 Most Recent Emerson Black Microwave Oven Questions & Answers


So many microwaveso have issues because there are millions and millions of them. You need to study the booklet and set aside some time to explore it. Write down what you do and assess it. In about an hour you'll figure it out. Download the booklet! Ovens are similar with various timers. It gets complex owing to the size of the electronic controlsystem.but totally fixable!

Emerson Black... | Answered on Mar 30, 2018


I have the EXACT same problem, what the F is this? The microwave is only 13 mo old.

Emerson Black... | Answered on Jun 02, 2016


Sounds like a door switch is not closing; either primary or secondary. You could have either a bad switch, or the latch assembly is not aligned properly.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

Emerson Black... | Answered on May 21, 2016


This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Emerson Black... | Answered on Jan 30, 2014


You have a shorted membrane keypad.

You can find links to helpful exploded view diagrams, part ordering help, and repair help here.

I recommend that you bookmark that link to your favorites.

Emerson Black... | Answered on Dec 06, 2013


Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If for some reason you don't have your owner's manual, I would suggest calling the dealer where you bought it to see if they have a number for Cookworks.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Emerson Black... | Answered on Nov 02, 2013


Try changing the fuse and see if it works

Emerson Black... | Answered on Aug 18, 2013


Buy a different brand of Microwave. This is ridiculous! We are now buying a new microwave - a different brand, one that has a light bulb that is easy to change

Emerson Black... | Answered on Mar 11, 2013


I would call the store from which you purchased it to get Cookworks' contact info, or do a Web search using the term Cookworks and the country it was made for or the full model number.

Emerson Black... | Answered on Mar 09, 2013


In that case the outlet your using is pushing out too much electricity. Try calling your local electric company for help or a professional electric repair man.

Emerson Black... | Answered on Dec 06, 2012

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