20 Most Recent LG WM2455 Front Load Washer - Page 2 Questions & Answers

sounds like a door lock issue , i would replace the door lock if you are not getting any error codes. door lock error would be a DL

The tub was slipping on the motor and when loaded would not spin. I noted when accessing through the back panel that the rotor bolt was loose, probably from the factory as the unit has been used less than two years. When I inspected the rotor, the plastic insert that is screwed into the rotor housing and provides the splined hole that fits over the splined shaft from the motor/stator, the plastic ridges had been destroyed. There are three screws mounting the plastic piece onto the rotor so it appears that the designers anticipated selling replacement for the plastic piece alone. So far this evening, I've only been able to find complete rotor assemblies costing $100+.So, bottom line, your rotor may just be loose.

call for service, they will probably order the dispenser assembly (includes new drawer.)

You can also gain access from the back by removing the back panel...The top on this washer can also be removed..Remove the dispenser cover...Take a putty knife..Insert it in between the top cover and the cabinet ..Push in the tabs located 4 inches in from the sides.

These doors are usually on a timer and so won't be released for opening until a couple of minutes have passed by after turning the machine off.Assuming you've already allowed for this, try giving the door a good firm push (closing) on the mechanism. It may just have caught partially closed.

hello, did you check the water pump? some times gets clog, you can find it removing the back panel.

The pump is stopped up. if you turn the washer on its side and look underneath, you will find a black hose that is bi directional. to one side it is connected to the pump, this will be the side closest to the front where the pump filter is located. if you remove that hose, take the pump assembly out by removing the screws in the front access panel and then clean it out, you should have the problem solved. Also, the pump assembly has three screws in the top that separate it from the filter assembly, remove those three screws and you will see a turbine. be sure to mark your black and brown wire to the pump before unplugging. make sure that the turbine turns freely and is not locked up, if it is stuck, you need a new pump.

The problem may be with the lock itself. Check to see if there is any signs of wear at the lock and lid assembly. Post back your findings and I will look for a service manual for your unit.Regards,Richard