Motorola Mobility Moto Q - Answered Questions & Fixed issues

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My Motorola Q only freezes when I try to text.

Maybe going out? Call customer service and get to the tech support side. Maybe they can help?
6/11/2017 12:33:13 AM • Motorola... • Answered on Jun 11, 2017 • 414 views
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Freezing

If u tried hard resetting the device and have closed all your apps, if its still doing it i would recommend a backup and restore
3/23/2017 11:29:05 PM • Motorola... • Answered on Mar 23, 2017 • 201 views
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2answers

Can i block a number. I am receiving calls from a

call your service provider they have to black it for you
10/26/2016 8:23:28 AM • Motorola... • Answered on Oct 26, 2016 • 234 views
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Trying to login in to my netflix free 30 day trail

3/4/2016 3:25:33 PM • Motorola... • Answered on Mar 04, 2016 • 239 views
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How to defeat screen lock pattern.

Hi Ed Ling, Unfortunately, if you forget your pattern lock and you can access through your gmail account the only option is to do a factory reset. Best Regards, Katya Motorola Support
10/1/2015 10:51:07 PM • Motorola... • Answered on Oct 01, 2015 • 277 views
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One letter text messages

Brooke Have you cleared out old messages? Mark Motorola Support
3/5/2015 4:10:54 AM • Motorola... • Answered on Mar 05, 2015 • 133 views
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Touch screen not working when keyboard is open

The MOTO Q does not have a touchscreen. Mark Motorola Support
1/11/2015 8:35:03 PM • Motorola... • Answered on Jan 11, 2015 • 106 views
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Cant hear, they can hear me

Can you hear if you switch it to speakerphone? Mark Motorola Support
8/28/2014 3:37:56 AM • Motorola... • Answered on Aug 28, 2014 • 40 views
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Internet not working in motoroal q CDMA phone

Contact your service provider to ensure your phone is properly provisioned for data Mark Motorola Support
8/28/2014 2:30:10 AM • Motorola... • Answered on Aug 28, 2014 • 63 views
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Internet not working in motorola q cdma phone

Contact your service provider to ensure that it is provisioned for data. Mark Motorola Support
8/28/2014 2:24:23 AM • Motorola... • Answered on Aug 28, 2014 • 42 views
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Turn flash on for Moto e

There is no Flash for the Moto Q; sorry.
7/13/2014 7:43:07 PM • Motorola... • Answered on Jul 13, 2014 • 65 views
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Can't come out in flight mode in samsung galexy gt-i9003

Try taking the battery out and rebooting the phone Then attempt to take it out of flight mode again
2/26/2014 4:46:24 PM • Motorola... • Answered on Feb 26, 2014 • 61 views
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Cant log out of facebook

i have aproblem in logging about password.i am trying to but computer shows me this is a old pass word confirmation code problem..
1/3/2014 5:19:29 PM • Motorola... • Answered on Jan 03, 2014 • 44 views
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I need a software for

HOW TRANSFER THE CONTACT LIST TO ANOTHER PHONE
12/27/2013 12:50:40 PM • Motorola... • Answered on Dec 27, 2013 • 388 views
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My phone wount power on and instead makes a beep.

The beep is the boot loader. Which means that either the operating system cannot be found, or its kernel is is corrupt. This can be either from having a defective memory chip (rare, unless you left it in the sun, microwave or next to something radioactive ;), or a system/OS update that went badly wrong.Usually, it's the latter.If you are lucky, your boot loader can go to a special mode, where it can still boot up enough to load a new OS image. Usually by holding some special key combination or something while it boots up. But you have to look this up yourself, as it's very different for each line of devices.And last but not least, see if it still happens if you replace any battery, memory card, SIM card, or anything else that's replaceable. (You could borrow them from a friend. It's just for one minute, after all. :)If all of that fails, your only chance is to go to your mobile phone shop, and see if they can fix it right there or send it in. Let's hope it's not that bad. :)
8/24/2013 5:55:49 PM • Motorola... • Answered on Aug 24, 2013 • 132 views
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Verizona Motorola Q flashed for Cricket stuck in flash mode.

your software is corrupt and needs to be reloaded.
3/16/2013 7:42:13 AM • Motorola... • Answered on Mar 16, 2013 • 708 views
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Moto q9h speakerphone works, can't hear ringtones or any sounds

hold down the scroll wheel on the left side while in windows media player, hold it down till a volume bar comes up, make sure that its all the way up by rolling the wheel up
12/31/2012 6:30:24 AM • Motorola... • Answered on Dec 31, 2012 • 446 views
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Flight mode

WM phones, depending on their manufacturers and/or carriers, have a 'Comm Manager', or 'Wireless Manager'. In some of them it is located under 'Menu > Settings > Connections tab'. In others it is found under 'Menu > Programs'. Anyway, lauuch that setting or program. There should be a button to toggle each wireless service, individually, and another button, sometimes labeled 'All' or 'Fligh Mode' which toggles all wireless interfaces at once, i.e. if it is turned on, all interfaces will be turned off. Otherwise, only the ones which were already on, prior to the flight mode has been turned on, will be turned on when flight mode is turned off.Hope it works for you.Anyway, please, let me know if you need further informations.Regards,Carlos
9/20/2012 2:11:31 AM • Motorola... • Answered on Sep 20, 2012 • 206 views
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My motoq doest not turn on

Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download
7/26/2012 7:26:49 AM • Motorola... • Answered on Jul 26, 2012 • 115 views
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I want to change the language of my internet explorer

Set your language to English. Open the Control Panel and choose "Clock, Language and Region." Click on "Change location" and then select the "Keyboards and Languages" tab. Click on "Change Keyboards" and make sure the U.S. keyboard is selected.
4/21/2012 7:44:58 AM • Motorola... • Answered on Apr 21, 2012 • 153 views
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