20 Most Recent Dell 1720dn Laser Printer - Page 9 Questions & Answers

Go back and check the drum and make sure that you did not bump something else out of alignment while installing it; you should not get a paper change light from changing the drum.

You need to clean the feed roller, if you take out the paper tray and tip the printer on it's back you can see the roller and clean with just a damp cloth and try printing again...

Paper needs to be "fanned" to remove static. But better still use a better grade of paper.

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There are two pivioting flaps where the paper exits the printer on top. These flaps raise as the paper comes out of the printer and then fall back down after the paper has exited the printer.. The flap on the right has a tab that trips a paper sensor above it, this tab ofter breaks and it will not trip the sensor. This causes the printer to think the top output tray is full and wants you to "Remove Output". Some times you can push that right flap back towards the back of the printer and it will trip the sensor, then you will get a ready light and you can print. Be aware if you push to hard you can break the flap. This worked for me. Be carefull !! I am in the process of tracking down the part number and order process. I will post the results later.

Are you using the manual feed slot in front of the printer and setting the paper size properly in your software? 3x5 is supported by Dell so this should work.

This is a issue with the printer drive that windows is holding, not the printer. To Un-install your printer drive the correct way, goto add/remove programs, and un-install the printer there, then open up your printer control panel and right click where there is no printer. In the right click menu click server properties, then click the drivers tab, then remove the 1720/1720dn drivers there. A system restart will be necessary in most cases before it will let you remove the drivers(the Microsoft print spooler is to blame here for that). If this still doesn't work for you, then install a hp laserjet 4 driver and see if it does the same thing. if not, then it is something with the driver/spooler, if so, then it is the MCU of the printer, and you might want to look at buying a new printer.

It means that a sensor is reading that there is paper still present. Play with the little flaps on top of the printer to see if that helps you. This is the most common sensor failures on this model printer.

Here is a very key fix to the problem described:
The 2 rollers which help feed paper get slippery and don't work well after a while. These rollers are found by flipping the unit over (after removal of the toner/drum/paper drawers) and exposing them (they are towards the front of the unit). The two rollers have one rubber band each which provide friction. Just remover the rubber bands (black), flip them "inside out" and replace on the unit. This will expose a new surface, an viola!... virtually double the life of the roller... The other option is to obtain a roller replacement unit from DELL/LEXMARK. They are aware of the problem and have a "kit" to service the unit. Good Luck!....

DELL has two types of toner cartridges for your printer:
- a 3000 Page Standard Yield Toner Cartridge (Manufacturer Part# : RP441 | Dell Part# : 310-8701)
- a 6,000 Page High Yield Toner
(Manufacturer Part# : GR332 | Dell Part# : 310-8700)

The Toner yield is based on printing pages with 5% page coverage in accordance with ISO/IEC 19752 testing methodology. Yields vary with usage and environmental conditions.
In practice, depending on what type of documents you print, one cartridge can print much less than the quantity of prints advertised.

You might perhaps bought before a high capacity (more expensive cartrige)?
Also, if you are using compatible (not original Dell cartridges) or reffils of the original cartriges , the yeld of the cartrige may vary.

it thinks it has a paperjam, but no paper is in the way. I have 3 of these the same way, but it makes a clicking noise with i try to print, there is a gear that drives the pickup for the paper that is cracked, split in two. I can not find a replacement part for this, maybe try to remove it then glue it together, could be a temp fix.

I have had this happen before, this could be you need to change the drum kit on the printer itself, check the indicator light.

I am not sure what kind of printer this is, but see if there is a reset menu for the drum. also the manufacturer website might have some info on how to reset the drum counter. I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

The corona wire is not charging the drum properly. Try pulling the toner cartridge out and then re-seating it. If this doesn't work, try a new toner cartridge as the corona wire is usually included in the cartridge.

If you are using a refill toner, there's an outside chance that the supplier put toner with the wrong electric charge in the cartridge. Again, changing the cartridge should fix this(assuming the replacement is from another batch).

hey

might be possible the cartigies of the printer has gone bad ,,take the cartiges out and then try to reset the computer and check that wether the things are working or not .
or else try to get in touch with me on fixya

Hi !!

Laser printer are usually fast but if you are getting slow response try to clear cache. Bocz computer holds print in memory so it can be one of the reason and i'll be able to answer in more detail if you'll send me complete configuration of your computer along with any error if you are getting while printing and also let me know is it just with printing or overall your computer is slow.

Thanks,
Hope that helps

No. This is only a printer, not a multi-function device.