20 Most Recent True 598-TSSU608ADA SandwichSalad Unit 155 cuft Questions & Answers

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I recently purchase a coffee shop and found that

fixya is a diy --repair information / question site fixya doesnt go out to locations for repair --need to look for a lic dependable company and or call back company and advise of same problem persists and can they send someone else to fix what they worked on correctly should have a guarantee for the work done --talk to neighboring shops and ask who they use
5/11/2017 11:49:40 AM • True... • Answered on May 11, 2017
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Replace door hinge

See previous explanation.
10/29/2013 5:31:14 PM • True... • Answered on Oct 29, 2013
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How do I take the door off ?

Open the door to a 90 degree angle, you will see two screws 5/16" or 3/8" hex head (must remove cutting board as well). One screw at pivot point on bottom remove and lift off door.
10/29/2013 5:30:30 PM • True... • Answered on Oct 29, 2013
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Water leaking into my true cooler

mine too and not as cool as it was
8/29/2013 3:42:34 PM • True... • Answered on Aug 29, 2013
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Model TSSU-48-08 Sandwich/salad prep table.

Hi,
You have it figured out...get it tested for leaks, fix them and recharge the unit...

Make sure to get a professional to do the work...

Here is a tip that I wrote about how to add refrigerant to a air conditioner or cooling system

How to add Freon to a Air Conditioner or Refrigeration System

heatman101

9/9/2011 8:10:00 PM • True... • Answered on Sep 09, 2011
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I got a true refrigeration sandwich prep table it ...

Look for doors not properly closing, poor air flow over coil or something blocking air flow, improper freon level.
http://www.truemfg.com/pdf/InstallManuals/TPP_TSSU_TUC_TWT/tuc_english.pdf
check out this web site as it has a manual for your equipment. it has lots of good info. Hope this helps. If you need more help, let me know.
6/13/2010 2:30:30 AM • True... • Answered on Jun 13, 2010
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Unit will not cool to below 40 degrees

Proably has small freon leak and that will cause it not to cool well just like a car that is low on freon.

You might be able to add freon and it may last for awhile but you might want to pay a good service shop for a leak repair.

Usually the leak is a tiny tiny tiny pin hole in the evaporator.
Some times you can repair them but if the unit is over 7or 8 years old replacement is best.
1/20/2010 1:24:27 AM • True... • Answered on Jan 20, 2010
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Compressor working, cooling coils hot, but unit won't cool below

When you say fully charged, did you weigh the refrigerant? These small systems cannot tolerate overcharging by even small amounts because it will result in overpressure on the suction side. If there's too much refrigerant you get hot coils and cool but not cold evaporator. I typically pump the refrigerant into a recovery tank and then weigh it back in to get exactly the amount on the mfg label.
12/12/2009 3:45:36 PM • True... • Answered on Dec 12, 2009
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Hi fan not working and cooling grids are icing up.

First unplugged the unit and let it defrost complete ,after this connect it back in and see if the fan works because if the unit does not defrost by itself , the fan blades get stuck with the ice and won't turn, but if still the fan doesn't work take it out ,get the same one and replace it it's very easy , unscrew the pannel then the fan and the 2 wires , put the new one the same way.
8/11/2009 5:40:13 AM • True... • Answered on Aug 11, 2009
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Thermostat wont shut off unit

These units are bad about that. you have to mount the cap sensor in the small tube that runs thourgh the evaporator for proper operation. laying on top of the coil does not let the thermostat sense properly.
5/10/2009 9:37:14 PM • True... • Answered on May 10, 2009
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Not cooling

Possible loss of refrigerant charge from a leak in the evaporator area. The cooling coils on these unit are exposed to acidic moisture from products stored such as tomatoes, pickles and other high acid foods. Thes Evaporator coils are replaceable.
6/8/2008 11:02:41 PM • True... • Answered on Jun 08, 2008
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True GDM-35EM - 39.5" Glass Door Reach In Refrigerator. I need copy of wiring diagram for a True GDM-35EM please.

Question edited for clarity. The Service Manual says that the wiring diagram is hidden in various parts of the unit. https://www.manualslib.com/manual/1177583/True-Gdm-Series.html?page=43&term=wiring+diagram&selected=1#manual It doesn't appear to be all in one place, but you could contact their Customer Service, or Technical Service Department? https://www.google.com/search?q=true+gdm-35em+wiring+diagram ..
3/1/2023 8:17:39 PM • True... • Answered on Mar 01, 2023
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True tbb-3g fridge, left hand door sags, creates an air gap at the bottom of the frame where it meets the cooler, door lifts about 1/4 of an inch on the post

If the left-hand door of your True TBB-3G fridge is sagging and creating an air gap at the bottom of the frame where it meets the cooler, here are some steps you can take to fix the issue:
  1. Check the door hinges: Inspect the hinges on the door and the frame of the fridge. Look for any damage or wear that may be causing the door to sag. If the hinges are damaged, they may need to be replaced.
  2. Adjust the door hinges: If the hinges are in good condition, try adjusting them to see if this resolves the issue. Use a wrench to loosen the screws that hold the hinges in place, and then adjust the hinges up or down as needed to align the door with the frame. Tighten the screws back in place when you are finished.
  3. Check the door gasket: If the door gasket is worn or damaged, it may not be sealing properly and causing air gaps. Check the gasket for any damage or signs of wear, and replace it if necessary.
  4. Check the door closer: The door closer on the left-hand side may be damaged or worn, causing the door to sag. Inspect the closer and look for any signs of damage. If it is damaged, it may need to be replaced.
If none of these steps resolves the issue, you may need to contact a professional repair service to help diagnose and fix the problem.
2/28/2023 5:20:05 AM • True... • Answered on Feb 28, 2023
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P1 error code True T-49 refrigerator

2/1/2023 6:28:13 PM • True... • Answered on Feb 01, 2023
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One month old True T-23 not cooling to set temperature. Display is unlocked and set temp is 36 degrees but fridge is continually at 57 degrees

It's possible that the issue may be with the thermostat or the compressor. If the thermostat is not working properly, it may not be regulating the temperature correctly. Similarly, if the compressor is not working properly, it may not be able to cool the fridge down to the desired temperature. It's best to have a professional take a look and diagnose the issue. Another possible cause is the refrigerant levels, if the refrigerant is low this can cause the compressor not being able to cool the fridge properly and will need to be refilled by a professional.
1/29/2023 11:03:02 AM • True... • Answered on Jan 29, 2023
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True refrigerator tuc-24g-hc-fgd01 Error 13

This is a $3,600 commercial undercounter fridge. Great make and I have used many of them in my 50 year catering career. There is nothing on fixing Error 13. Pages 76 and 79 state 'Communication Error'.

TEMPERATURE CONTROL ADJUSTMENTS - NET

https://dc2kentprodcontent.blob.core.windows.net > ... PDF TDM (True Display Merchandiser) Refrigerator. Holds 33?F to 41?F (0.5?C to 5?C), ... Temperature. Communication error. E13. -. CURRENT CONTROL DISPLAY.
Contact Technical Support direct for how to fix. https://www.truemfg.com/NA/Products/Bajo-Mostrador/TUC-24G-HC~FGD01 ..
11/22/2022 5:49:04 PM • True... • Answered on Nov 22, 2022
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Why does our Commercial True 3 door Freezer keeps tripping breaker?

The freezer door being open all night cause the compressor to run all night continuously trying to cool the unit down. This caused an increase in resistance and tripped the breaker. It may stabilise, but it may need a service call to fix the issue. It may also be a lazy breaker and it is the breaker that needs swapping out. you can normally compare them against adjacent breaker, a lazy one feels soft and doesn't snap of Off when you move is slowly to the Off position. They also feel different when switching to On. I have spent a 50 year career in catering and hospitality fighting fridges and freezers, electrics and plumbing. Now retired :>) Get this fixed by Easter because in my experience, it will break down on Saturday at 8:00pm!
4/7/2022 11:28:31 PM • True... • Answered on Apr 07, 2022
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True GDM-49 The unit even with the thermostat set as high as it will go will only cool to about 60 degrees.

You mean 'low as it can go', talking temperature not numbers. The temperature is too high. You need a refrigeration engineer. You either need a top up of gas or the thermostat has failed. They are great fridges, I have had lots of them in my career.

GDM-49-HC~TSL01 - Glass Door Merchandiser - North ...

https://www.truemfg.com > Products > GDM-49-HC~T... ... please change your settings to allow JavaScript. True Foodservice Icon blue with utensils ... GDM-49-HC~TSL01. Glass Door Merchandiser. Compare.
3/5/2022 4:15:13 PM • True... • Answered on Mar 05, 2022
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