20 Most Recent FrancisFrancis! X1 - Stainless Steel Espresso Machine Questions & Answers

Try removing the metal grille from the machine. I don't know the term, but it's held in with a single allen screw on the underside of the machine. Don't use the allen key that FrancisFrancis provide, it's made of soft metal and useless. Buy a decent one.

I did this, and found coffee 'goo' a millimetre thick on top of this sheet of metal. Once I'd cleaned it off it was fine. To clean it, I put it into a cup and soaked it with Mr Muscle oven cleaner, left it for an hour, and then scrubbed it clean. I ran a sewing needle across the back to help clear the pinholes.

You need a ground coffee adapter, these are available from various sites online. Do a web search for X1 ground coffee handle and you'll find one. Make sure it's the right one for your machine (check to see if you have the aluminium or brass boiler version)

Just found this site - It's in the UK and I'm not sure if you are but they will probably export to you.

http://tinyurl.com/lhxvg6

Regards
Richard

I believe the flashing exclamation point means that it requires decalcification. You should be able find the manual for your machine at illy.com.

Go to this site www.redmonkeycoffee.co.uk select expresso machines then FF X1 you will see a link to download manual

Never found a service manual for a Francis Francis - I took mine apart by looking for bolts.

You need to turn the machine on to perform the flush. What they mean, is to start with a cold machine.

HI
More than likley its your brew head gasket that is leaking. Take off the 4 nuts you hust tighten and it exposes the brew head gasket. Make sure that you put the chrome piece on the same way you took it off. Clean the head good before you put the new gasket on or you could have trouble.
I would check ebay.

Hi
The trio is set up for pods. There is nothing wrong with it. The positions on the brew head are for different shots. The 3 rd position lets a lot of water through, and the 2nd one lets less and the first one lets the least water through, and makes the strongest coffee.

brand new x8 wont work

If the coffee is good ignore it. It's probably the thermostat element come loose from the boiler.

Seen them for sale on ebay; also it's a standard O ring so you can get an O ring kit on ebay or Amazon.

I bought an O ring kit on ebay - measure the size of the O ring and get a kit that contains this size. The kit contained 500 O rings for £10 and you'll only use 1.