Top 20 Hotpoint (HSM25IFTSA) Side by Side Refrigerator Questions & Answers

First thing I would check is the solenoid valve. It's what the water line in the back is connected to. An easy way to test it is to remove the screws connecting the solenoid so it is loose from the refrigerator. Remove the 2 water lines going into the refrigerator from the solenoid, keeping the water line from your house still plugged into it. Get a bucket and while the open ends are pointed in the bucket have someone press the water dispenser lever on front. If it dispenses water into the bucket from one side it's good, if not, replace it. Please be careful of the wire harness that is connected to the solenoid. Any part of the bare metal on the contacts, when energized, carry120v and can shock you.
Hope that helps.

No and yes

Hi,This problem is common and can be difficult to solve, first of all you have a air leak and because of this, your dispenser leaks. Check every connection for the water system, starting from the back of the unit at the valve. Disconnect the water to the tank first, put the water valve in a bucket and hit the dispenser switch to see if the valve leaks after dispensing water, if it does, replace valve, if not continue in to refer section behind crispers. (this is behind the veggie bins can you see any water at the bottom? If so, repair the leak and continue forward. Check under freezer door at the connection to assure not leaks of water. Again this is a process and after all of this is done or check, one of these solutions should solve your issue. I know not a simple answer but this will correct the issue when everything is checked. Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

sounds like water line for ice maker

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.

Sounds like the cold control has stuck . Unplug the two wires from the cold control and plug them together. Turn one wire over and plug it into the other. away from the cold control.
The cold control is the knob in the ref that turns it on and off and has numbers on it. (Thermostat)
If it runs then that cold control (Thernostat) is the problem.
If that doesn't work DO THIS:
The relay on the compressor may need replaced
A relay starts the compressor with a higher voltage and then quickly kicks out
Thats what is happening with yours
Its best for a tech to replace The relay but you can do it
Take your model number to your Local Appliance parts store they will have a diagram
showing you how to install the relay. Its called a hard start relay
also try hooking the two wires together on the cold control to route around the cold control.

If you need more help GO HERE:

http://www.applianceaid.com/procedures.html

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Leo Ponder
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Hello,

The noise i suspect is coming from one of the 2 fans...if you hear the noise coming from inside the freezer it will be that fan thats noisy and if from down by the compressor that will the fan thats noisy. the part numbers for the fans are

fan in the freezer (evaprator fan) WR60X10185

fan by the compressor (condenser fan) WR60X10220

They could be purchased from your local appliance parts store or online at,
searspartsdirect.com
apdepot.com
repairclinic.com
apwagner.com
partselect.com

GENE

Hi,
I'm Leo
This is a common defrost problem, The ice
is not being melted by the defrost system. he fan can't blow into ref.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check evaporator fan in freezer
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If this was helpful please rate me
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Leo Ponder
imufo2
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Leo Ponder
Please VOTE FOR ME IF THIS WAS HELPFUL.
I'm including my article on Refrigerator Repair for your help and convenience.;
Please click for article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

Hi,
The defrost termination thermostat is not working, causing the defrost to stay on too long...

Click here for the part you need to fix it...

Change this out and your back working correctly again..

heatman101

Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking same part needs replaced.The water valve at the bottom rear of fridge
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE VOTE FOR ME IF THIS WAS HELPFUL

Hi if you take off the front kickplate on the left side where the hose goes into the door follow it back towards the first there should be a little connector, where the hose goes in there is a little ring you push in on this ring and pull out on the hose to remove the hose, taket he hose loose and then try the water, if you get water there, you have a frozen line in the door, if you dont its either a bad switch or bad water valve, possibly clogged filter if you have one. I would try the hose first before anything else, past that point let me know if you need further assistance.


Sean

I would think old age .( normal use .) best to replace it if it bad . and very important part . this is a d c motor and is controled by a main board . and it should not run like all motor's ( fans) do. this how they make engery star models . I need to know the problem your having and why u think it a fan problem . . iM going to guess . that the fresh food is too warm. and the cause may be ice build up on the cold coil in the freezer . this stops air flow . . the main board also controls the defrost cycle . this may be your problem .. hope this helps .mm feed back pls .. mm

wow that's a weird one OK the hot and cold part not sure but try running vinegar through it should help with the taste

Good day,
The problems that occur on R12 systems are no different than the newer R134A units.If it involves using R12 it would be a little more expensive, but since they use approx. 6 to 8 ounces it really isn't that bad.

Hi,
Here is a tip that I wrote about how to fix your freezer so that the drain hole does not keep freezing up.

Water Running in Refrigerator from Freezer

heatman101

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101..

Hello,

A noisy chest freezer can be more than aggravating, it can also be a sign that something may be wrong with the appliance. With a little investigation, you will be able to find the cause for the noise so that you can determine how to rectify it.

Self-defrosting
If you chest freezer is a self-defrosting variety, you will find that it has a fan on one of the inside walls that enables this process to take place. Open the door and check whether this makes the sound worse; if this is the case, the problem is likely to lie with the fan. Ensure that it is not blocked by any food items or ice and is running properly. Clear away any items that are blocking it and tighten any loose fasteners. The motor that runs the fan can also cause a noise if it is old or defective and is struggling to continue running, if this is the case, the motor will need to be replaced.

Door Seal
Examine the door seal of the chest freezer to ensure that it is intact and has no defects. If there is a problem with the seal, it can prevent the door from closing properly which will force the freezer to work harder as it will also be cooling the air around the freezer. Replace the door seal and ensure that the door is able to close properly to see if this reduces the noise.

Element
The wire element that is either located on the rear or the base of your chest freezer. The element can often become noisy after getting covered in dust and debris. Rectify this by switching off the power supply before vacuuming the element. Carefully use a cloth to clean any other surrounding components that are affected by stubborn grime.

Ice Build Up
Where your chest freezer is unable to regulate itself, you may find that it can suffer a buildup of ice. When the ice become sufficiently thick, it will stop the freezer from being effective and will force the motor to work harder in order for it to keep working. Prevent this problem by defrosting your freezer on a regular basis or whenever it is required.

Condenser Fan
The condenser fan is likely to be located at the rear of the freezer and can become noisy if it is defective or covered in dirt. After switching off the power supply, use a cloth to clean the blades of the condenser fan if you find that the noise is coming from this component.

Compressor
The compressor is the black box that you will find on the base or rear of your freezer and is where the normal noise of the running the freezer comes from. The pipes and wires necessary for the freezer to work stem from this box and can become noisy if there is a problem, which is more likely with an older appliance. A defective compressor cannot be repaired so it will need to be replaced.

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Replace the defrost heater and defrost thermostat in the freezer coils.

my fan blade had slipped down and was rubbing makeing a noise and fine particles of white dust was at the rub point. Pushed the fan back up drop of super glue and lubricated the motor. works great!

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

Don't know of any "fix" as the water line is foamed into the door liner. The "fix" is to replace the freezer door. (ouch !)