20 Most Recent Hotpoint (HSM25IFTSA) Side by Side Refrigerator Questions & Answers


First thing I would check is the solenoid valve. It's what the water line in the back is connected to. An easy way to test it is to remove the screws connecting the solenoid so it is loose from the refrigerator. Remove the 2 water lines going into the refrigerator from the solenoid, keeping the water line from your house still plugged into it. Get a bucket and while the open ends are pointed in the bucket have someone press the water dispenser lever on front. If it dispenses water into the bucket from one side it's good, if not, replace it. Please be careful of the wire harness that is connected to the solenoid. Any part of the bare metal on the contacts, when energized, carry120v and can shock you.
Hope that helps.

Hotpoint... | Answered on Oct 05, 2017


Hi,

This problem is common and can be difficult to solve, first of all you have a air leak and because of this, your dispenser leaks. Check every connection for the water system, starting from the back of the unit at the valve. Disconnect the water to the tank first, put the water valve in a bucket and hit the dispenser switch to see if the valve leaks after dispensing water, if it does, replace valve, if not continue in to refer section behind crispers. (this is behind the veggie bins can you see any water at the bottom? If so, repair the leak and continue forward. Check under freezer door at the connection to assure not leaks of water. Again this is a process and after all of this is done or check, one of these solutions should solve your issue. I know not a simple answer but this will correct the issue when everything is checked.
Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hotpoint... | Answered on Oct 29, 2013


The yellow tube feeds water to the ice maker. If you need to make ice cubes, the tube will have to be repaired/replaced

Hotpoint... | Answered on Sep 10, 2013


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.

Sounds like the cold control has stuck . Unplug the two wires from the cold control and plug them together. Turn one wire over and plug it into the other. away from the cold control.
The cold control is the knob in the ref that turns it on and off and has numbers on it. (Thermostat)
If it runs then that cold control (Thernostat) is the problem.
If that doesn't work DO THIS:
The relay on the compressor may need replaced
A relay starts the compressor with a higher voltage and then quickly kicks out
Thats what is happening with yours
Its best for a tech to replace The relay but you can do it
Take your model number to your Local Appliance parts store they will have a diagram
showing you how to install the relay. Its called a hard start relay
also try hooking the two wires together on the cold control to route around the cold control.

If you need more help GO HERE:

http://www.applianceaid.com/procedures.html

Thank you for using fixya
Leo Ponder
PLEASE VOTE FOR ME IF THIS WAS HELPFUL

Hotpoint... | Answered on Sep 16, 2011


Hi,
The defrost termination thermostat is not working, causing the defrost to stay on too long...

Click here for the part you need to fix it...

Change this out and your back working correctly again..

heatman101

Hotpoint... | Answered on Sep 13, 2011


Hello,

The noise i suspect is coming from one of the 2 fans...if you hear the noise coming from inside the freezer it will be that fan thats noisy and if from down by the compressor that will the fan thats noisy. the part numbers for the fans are

fan in the freezer (evaprator fan) WR60X10185

fan by the compressor (condenser fan) WR60X10220

They could be purchased from your local appliance parts store or online at,
searspartsdirect.com
apdepot.com
repairclinic.com
apwagner.com
partselect.com

GENE

Hotpoint... | Answered on Sep 07, 2011


Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking same part needs replaced.The water valve at the bottom rear of fridge
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE VOTE FOR ME IF THIS WAS HELPFUL

Hotpoint... | Answered on Jul 29, 2011


Hi,
I'm Leo
This is a common defrost problem, The ice
is not being melted by the defrost system. he fan can't blow into ref.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check evaporator fan in freezer
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If this was helpful please rate me
Thanks for using fixya
Leo Ponder
imufo2
Thank you for using fixya
Leo Ponder
Please VOTE FOR ME IF THIS WAS HELPFUL.
I'm including my article on Refrigerator Repair for your help and convenience.;
Please click for article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

Hotpoint... | Answered on Jul 24, 2011


Hi if you take off the front kickplate on the left side where the hose goes into the door follow it back towards the first there should be a little connector, where the hose goes in there is a little ring you push in on this ring and pull out on the hose to remove the hose, taket he hose loose and then try the water, if you get water there, you have a frozen line in the door, if you dont its either a bad switch or bad water valve, possibly clogged filter if you have one. I would try the hose first before anything else, past that point let me know if you need further assistance.


Sean

Hotpoint... | Answered on Mar 28, 2011


I would think old age .( normal use .) best to replace it if it bad . and very important part . this is a d c motor and is controled by a main board . and it should not run like all motor's ( fans) do. this how they make engery star models . I need to know the problem your having and why u think it a fan problem . . iM going to guess . that the fresh food is too warm. and the cause may be ice build up on the cold coil in the freezer . this stops air flow . . the main board also controls the defrost cycle . this may be your problem .. hope this helps .mm feed back pls .. mm

Hotpoint... | Answered on Oct 25, 2010


Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101..

Hotpoint... | Answered on Oct 08, 2010


wow that's a weird one OK the hot and cold part not sure but try running vinegar through it should help with the taste

Hotpoint... | Answered on Oct 06, 2010


Good day,
The problems that occur on R12 systems are no different than the newer R134A units.If it involves using R12 it would be a little more expensive, but since they use approx. 6 to 8 ounces it really isn't that bad.

Hotpoint... | Answered on Sep 08, 2010


Hi,
Here is a tip that I wrote about how to fix your freezer so that the drain hole does not keep freezing up.

Water Running in Refrigerator from Freezer

heatman101

Hotpoint... | Answered on Aug 28, 2010

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