20 Most Recent Microsoft Wireless Laser Mouse 5000 Questions & Answers

It can be a Hard disk low space problem. Check your windows disc/partition free space and try to avoid leaving less than 10 gb of disk free space. Check the Virtual Mem settings and if you have enough free space, manually set more room like 4gb on each partition/disk. Can be a hardware... Hard diks error problem - checkdisk RAM Memory - Check mem current (short circuit) or power supply proble a device driver not working properly (try disconnecting new hardware and resetting windows to test. can contact me at 573006230050 Whatsapp for direct help.

get a new mouse they are cheaper than trying to fix the one you have

Not really a code, just first press button on top of your receiver and then the button on the bottom of the mouse. The receiver LED should stay green when they are connected. If this does not happen check that you are using IntelliPoint Mouse Software. See more: https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/microsoft-wireless-laser-mouse-5000-v10-model-1058/692bf1f8-ce34-4937-8c8f-a78cff379787?rtAction=1483615029455

Replace the batteries, look under the mouse you should see a removable cover, the batteries should be in there.

check if the battery of your mouse is out of power. and if it is out of power replace the battery and clean its sensors from the mouse.

its time to replace the battery in it !

post positive feedback please

Try to plug it in a different USB port. If the problem persist, try it on another computer or laptop. If it still makes the same problem, you will know it's because of the mouse.

Your not going to find parts to repair a mouse, I'd recommend replacing it or if it's under warranty get it replaced.

You might get these on Ebay im not sure which country you are in this might guide you to one you could get this on Ebay if you dont have an account you will need to create one https://scgi.ebay.com/ws/eBayISAPI.dll?RegisterEnterInfo Add Email adress Add Bank Acc Add Credit Card also add your postal adress also add a paypal account when you get to the paypal login page at the bottom you will see new to paypal sign up tab paypal to create an account paypal registration password ,bank card /credit card,phone numbers home/mobile ,email adress and a postal adress be very specific when you type in the search always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described you will even see the pictures of your item so you cant make a mistake and get them home delivered http://www.ebay.com.au/sch/i.html?_sacat=0&_from=R40&_kw=microsoft+explorer+mousehope this helps

press the F Lock key on the keyboard. That will enable/disable the FN keys as desired.

When you change batteries you also need to reset your mouse and the receiver.

Back on your mouse is a little connect push-button to reset your mouse.

Eventually also push the black button on the top of the receiver.

This will hopefully help.

Regards

Hello cmaryclaire,
If you look at the under-side of the mouse, you should see a rectangular area (similar or the same as the picture below) with a small clip. All you should need to do is use a finger, push on the clip and lift. This should reveal the battery compartment.

try update the wireless mouse driver. you can download the latest wireless mouse driver from the manufacturer's web site

Go to this link and it will help you
http://support.microsoft.com/kb/838398

Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

This link from Microsoft might actually help: >>CLICK HERE