20 Most Recent Xerox Workcentre 7335 All-in-one Laser Printer Questions & Answers

The problem comes from the trensfer belt. There is a silver patch on the belt that synchronizes the colours. This is probably dirty or detached from the belt. You need to clean the patch or replace the belt

Hi Anonymous, Checkout the Fuser assembly. Regards.

if you refill you should change toner chip than its print and ready

The transfer belt has it's only cleaning unit, part number 604K07062. Before printing if you see toner on the transfer belt you can clean it off with a lint free cloth or toner rag, but if it comes back you'll need to replace the belt cleaner. http://www.iteminconline.com/itemdesc.asp?ic=604k07062&eq=604k07062-a

Hi Marie, This is a difficult one to solve without being on site. Is the RED text actually "magenta"? in, which case suspect the magenta drum unit? Is the text always spaced exactly the same distance down the page, in which case suspect the magenta drum unit. Is the text a sample of what you were printing, in which case suspect the Magenta drum unit. Check, if you were printing an A3 would you possibly see this text more than once spaced down the whole of the page? If the text is spaced approximately 6" apart then suspect the Magenta drum unit, if a lot more than that suspect the Black belt inside the printer known as the IBT transfer belt and then suspect the IBT cleaner is not working efficiently. have you had an address label stuck inside in the past? If so, the IBT belt will need to be cleaned by someone who has seen this problem before or knows how to deal with these issues. Good luck.

Suresh, I don't understand what you mean. Check, run off an internal test prints, if thats satisfactory is the paper a good quality, what were the original installation prints like, acceptable? if so change the paper. Contact your concessionaire and ask for a test file, that you could run off and check it out that way. Good Luck.

are you a service engineer ?

Suresh, Run off an internal test print, one of each colour grid, from there you can pin down the problem. If one particular colour shows the problem then it could be the drum for that particular colour. the drums are interchangeable. Good Luck,

Suresh, You don't say if the ghost is a particular colour, by ghost I suspect you mean similar to a drop shadow. Firstly run off an internal test print, one of each colour if the grid lines are fine and showing no signs of shadow then your problem is not an internal problem. Don't send a C,M,Y,K test print from your computer, you can't eliminate colours that way. If you can pin the problem down to one colour it could be a particular drum unit. Investigate from there. Good Luck.

try to turn it off. get the network cable out the machine. wait 1 minute. press 6-stop-powersave (all 3 at the same time, powersave top right corner) With these buttons pressed, start the machine and keep the buttons down until machine is fully started.

An error is detected with ESS ROM 1Reseat the ESS 1 ROM. If the problem persists reload software.

Question edited for clarity. I found this 123-315 UI Panel Communication Error N 2.2. There is help in the first link but you need to register https://www.google.com/search?q=xerox+6204+error+123-315 ..