20 Most Recent HP Compaq nc6120 Notebook - Page 5 Questions & Answers

Is your hard drive a Hitachi/IBM? If yes, Compaqs are known for their notorious hatered toward IBM/Hitachi hard drives. It's a compatibility issue over a quarrel Compaq had with Hitachi during the late 1990es. Or you may really be dealing with a dying hard drive. In either case, you'll have to get a new hard drive... or a used one but DO NOT GET A HITACHI. Get a Seagate or Samsung. It would be best if you transfer all your critical data off the hard drive and dont use your computer untill you get a replacement hard drive.

Can you turn on the laptop at all, does it go through the initial hardware tests, can you see the HP logo? Can you go into BIOS?
the nc6xxx series is known for the Maxim chip problem, and your laptop may just have arrived at that time when its Maxim chip needs resoldering. Take a look at this post for more detailed explanation, diagnostics and repair guide for repairing the non-booting, dead HP nc6120 laptop.

If you press down on the case just to the right of the trackpad Or if you hold the right side down with you right hand and gently lift the left corner of the machine and it starts to work again... You have what is called the nc6120 Flex/Tilt issue.

The solder points on big Intel 915GME chip on the motherboard is loose.

Sometimes using a heat gun to refloat the chip works.
Not always. If you order a replacement board from HP
you will notice there is lots of red or white epoxy around that chip
to keep it held in place.

More information about the Flex/Tilt issue can be found at:

http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1273167860606+28353475&threadId=1010118
I’m happy to help further over the phone at https://www.6ya.com/expert/chris_084d18e3e5b62c52

Take a look at the back of the laptop. Is the gold power pin still there or is it now stuck in in the end of the power brick cord?

HP actually extended the wty on these machines because of the
power pin issues. If the power pin is missing you will need to have the machine serviced. Out of wty, replacement power pins are easy to solder on the board if this is the issue.

If your pin is still there... Your AC cord or power brick may be the next things to check. Connecting them to a meter will tell you if there is power. Try moving the cords to check for shorts in the wires.

If your AC cord and brick are good, try pulling the battery. Your laptop can run off AC only. Batteries with bad cells can sometimes prevent the machine from powering up.

If its still not powering up after all of that, there may be an issue with the motherboard in the machine.



I’m happy to help further over the phone at https://www.6ya.com/expert/chris_084d18e3e5b62c52

If you were to log on to the manufacturer's web site, I think you will be pleasantly surprised as usually one is able to download, by model number, Customer Instruction Manuals, list of Dealers, for spare parts and service, Driver downloads and Installation Instructions as required.

Just Google the manufacturer's name and follow the links. Make certain you are directed to the manufacturer's web site as some search engines direct you to other sites and they charge for the information that is normally free of charge.

I hope this helps.

Just go to power options in control panel and click change plan settings of you current plan and move the slider right to increase brightness.Please note the left slider is for when on battery while the right slider is for when connected to AC power. Finished.I hope it helps

try changing the memory of the laptop

You can download the sound/Audio driver here (Click Here). You'll need to select the Operating System..
If you have problem, let me know with the name of the operating system installed on your computer.

Here's the direct link for windows xp audio driver (Click Here), open the link and click "Download" button.

Good luck.

Thanks for using FixYa.

According to the information given, you can just about buy an elephant on Ebay !! :)) Try this link :

http://cgi.ebay.com/NEW-Battery-HP-Compaq-Business-NX6000-NX6200-n6120-/390268105200?pt=Laptop_Batteries&hash=item5addcab1f0

This is my fist time for a link. Please let me know if this works. You may have to copy and paste the link directly into your browser.

Try installing the VGA driver for WinXP and then update it from the device manager.

Click on the link

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=447347&taskId=135&prodTypeId=321957&prodSeriesId=447346&lang=en&cc=us&submit=Go%20»

Select the Operating System from the list and then click and install the finger print driver and memory card driver from there.

Please refer to the following article which outlines the diagnosis & troubleshooting of your problem:
http://www.fixya.com/support/r6395191-troubleshooting_laptop_power_failures_ac

Please refer to the following document from HP which explains all about memory upgrades for your laptop model:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=447346&prodTypeId=321957&objectID=c00820047

ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32017.exe fpr xp

please vote solution after install

Normal 0

You can download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Click on this link to download the drivers: -
www.compaq.com/country/cpq_support.html

Hi tchew2003,

You need to install the Software Support for HP Integrated Module with Bluetooth Wireless Technology in the Computer after re-installing the Operating System.

Below is the link to download the Software.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=447346&prodNameId=447347&swEnvOID=1093&swLang=8&mode=2&taskId=135&swItem=ob-48231-1

Please restart the Computer after installing the Software.

Good Luck!

Hope this helps.

Please post back if you require further assistance.

Thanks for using Fixya.

Enter 3 time wrong password if u see a code send me that code ill send u master password thanks

the sound chip on the motherboard has lost the IRQ properties....
no solution....even Microsoft is unable to fix it....
the solution is to change the motherboard...well that's not an option to just get back sound and spend so much on that....
alternate is buy a 1$ USB sound adaptor and use external speakers....
well the choice is urs...
all the best....
buy this

If you have to ask HOW to disassemble your laptop, I strongly suggest that you take the laptop, and its power-supply, to a qualified technician, for proper & safe trouble-shooting and replacement, if necessary, of the "inverter".

FN just means Function

You use it by holding it down and THEN clicking another key to initiate the "function" . Usually the function is in BLUE.

Hopefully that answers your question ;)