20 Most Recent Whirlpool DU960PW Dishwasher Questions & Answers

Hi,

OK , what I would do is remove the drain hose from the garbage disposal and put it in a pail and put the d/w in drain and see if it drains into the pail. if it does try using a scew driver and stick it in the hole the hose connects to on disposal and see if its blocked up, sometime **** from d/w will clog these.Check and let me know so that we could proceed.

Let me know, so that we could proceed.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Hi,
Here is a tip that I wrote that will help you with your dishwasher not drainingproblem...

Dishwasher Problems - Waterwill not drain out

heatman101

There are many probable causes of failure .

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.

Water temperature is a key element in achieving clean dishes. A dishwasher's heating element is not designed to heat the water that enters it. Rather, the heating element is designed to maintain the heat of the water that enters the dishwasher. Its a good idea to run the hot water in your sink for a couple of minutes before you run the dishwasher. Just to make sure the water is nice and hot before it enters the dishwasher. If the water is unable to stay hot, it can adversely affect your dishwasher's cleaning ability.


There is a filter in your dishwasher. Its function is to keep large particles of food and foreign objects away from the pump. Many of the newly-manufactured dishwashers have self-cleaning filters, and routine cleaning isn't a concern. However, some other dishwashers need to have the filter removed and cleaned regularly. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your dishwasher

Try plugging it in to a different power point or check the electrical connections.

Hi, I have an older dishwasher also and recently my wife alsocomplained about it not cleaning right... so me being the man I am tried in vainto clean the things... Bought new spray arms online and installed them inminutes...now the thing works like new... However I have also found that if the heating element goesbad then that also can mess things up bad... So I would buy new spray arms, and also check out theheating element to make sure it is working... Here is a tip that will help you with the online buying...

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance

heatman101

Asker's Testimonial " explanation very clear. will give it a go and seehow simple it was. thanks Ronnie " - ronnieshomes

Get a bottle of dishwasher cleaner and run it thru a cycle follow the directions. make sure you have a rinse aid and use a liquid or high quality soap. The white is left over soap. If you have hard water the hi quality soap is even more important.

Hi


Thanks for using FixYa. Dishwasher not draining properly or not draining at all issues can arise due to different reasons. Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter. Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines. First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. If you have checked the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

most likely you have too much soap in the unit that is causing sudsing. suds will over run the tub and leak out the corners. try to run the unit with no soap and use the water heat option. after that you should cut back on how much soap you are using. it might be as simple as that.

HI. check the following areas for faults.

1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

Replace the thermal fuse inside the control panel.
Part #3376359

My Whirlpool dishwasher model no. DU960PWKQ1 will not drain after wash. Dismantled impeller/strainer and there were no clogs.Drainline is clear.
I think motor is reversible, so there is no drain valve? HELP ME PLEASE.

Blockage in the line from the diishwasher to the ABS drain pipe .

Unlikely to be the wiring. It can only be the motor, the door switch, the flood sensor, the motherboard or the control panel. Unfortunately no Service Manual for that model. https://www.google.com/search?q=whirlpool+dishwasher+gu2451+xtst2+service+manual https://www.google.com/search?q=whirlpool+dishwasher+gu2451+wiring+diagram ..

Please recheck how many times it is flashing. It can be as many times as 13 flashes to be an error message. Try this webpage as a guide to what it could be. https://www.espares.co.uk/advice/careandmaintenance/whirlpool-dishwasher-error-fault-codes

Question edited for clarity, add maker and make it first. Turn anti-clockwise and lift it out. https://www.google.com/search?q=Whirlpool+Dishwasher+DU800CWDB0.+How+Can+I+open+the+upper+filter ..

Some ideas here. Try a power reset first. https://www.google.com/search?q=Whirlpool+Dishwasher+GU980SCGB3+red+drying+light+will+not+go+out ..

using tape measure measure your item of here is dimensions. you can buy a DW that is 24 inches wide, very easy to do. It is a standard size DW Width 23.875" Depth 24.5" Height 33.875"

Try a mainboard Reset. Pull the mains plug before bed tonight. Tomorrow, press and hold the on button for 30 seconds, then let go and plug it back in. ..

My plan was to see if I could find you a service manual, but strangely, the only reference to that model number is your post here! My guess is the D6 is 'D for Dishwasher' and 'Series 6' or 6 models in that current series. If the machine has been laid up or little used, check all the connection on the control board. Clean pins and plugs with electrical switch cleaner https://www.google.com/search?q=DU940QWD6 ..

Most likely a bad heating element.. https://www.youtube.com/watch?v=am-fhX92rbw You can call Repairclinic 800# too, and talk with a tech, before throwing parts at it. 800-269-2609. Best to you.