20 Most Recent Arris Surfboard Extreme Docsis 3.0 Wireless-n Cable Modem And Gigabit Router Questions & Answers

0helpful
2answers

Where to find the password

http://arris.force.com/consumers/articles/General_FAQs/SBG6782-Admin-Login-Setup if you have not changed the default password and user name ! it is listed on the web page on the above link Go to wireless tab at top of screen and look up WPA Key or WEP key and make a note of what it is on 2.4 GHz frequencies as I think this will be dual band with 5 GHz as well but Ipad will run on 2.4 GHz only as it will be 802.11n as opposed to 802.11AC Note if you changed the user name password or user name you will have to reset the router back to factory defaults but be aware everything defaults so ISP cable settings reset (would need ISP to tell you what they are and help set them back up) (wireless settings change so you need ethernet cable directly into router to set up wireless) Hopefully your still set up on the router on the default user name and password !
7/3/2015 7:33:34 AM • Arris Surfboard... • Answered on Jul 03, 2015
0helpful
1answer

Why do I lose internet connection periodicly in a day

Victor: Contact ARRIS
7/22/2014 1:20:32 PM • Arris Surfboard... • Answered on Jul 22, 2014
0helpful
1answer

Where can I find my password to connect to internet

Your internet provider is your best bet , but if it's Verizon and your just setting up its on your box they sent to you ,,, but more info is needed ???
12/1/2013 6:38:05 PM • Arris Surfboard... • Answered on Dec 01, 2013
0helpful
1answer

Reset admin password

Normally it should be on the back or so. Otherwise you have to find your manual and look for thr place.
11/25/2013 3:26:46 PM • Arris Surfboard... • Answered on Nov 25, 2013
0helpful
1answer

Find 8 digit password on the modem

Is on the sticker on the bottom with the MAC ID
11/24/2013 9:38:14 PM • Arris Surfboard... • Answered on Nov 24, 2013
0helpful
1answer

Need download for setup no disc

http://download.cnet.com/Motorola-SURFboard-SB5101-USB-Cable-Modem/3000-2112_4-70249.html http://download.cnet.com/Motorola-SURFboard-SB5120-USB-Cable-Modem/3000-2112_4-170001.html Rather doing a driver hunt which can take hours http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html Windows XP/Vista/7/8 it might take some time being a freeware driver solution Note: it will find all of your outdated drivers This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point. Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated. also at cnet http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: Modem name wireless or internet drivers. Place a tick in either windows software or all software box. You might have to try a few times to get it right.
8/4/2013 12:44:29 AM • Arris Surfboard... • Answered on Aug 04, 2013
0helpful
1answer

Router doesn't connect netflix

Are you able to connect to the internet at all? Either Netflix website is down or your location is blocked from accessing Netflix. Do you have any firewall set up?
2/15/2013 8:36:57 AM • Arris Surfboard... • Answered on Feb 15, 2013
0helpful
1answer

I don't have the security key number for my router. How can I get it without an ethernet cable?

The key must be listed the configuration page in the Web Admin. 192.168.0.1 User admin Password motorola. The manual is not as thorough as others so you need to do a little searching or create a new one. GLhttp://www.motorola.com/staticfiles/Support/US-EN/Home-and-Office/Cable-Modems-and-Gateways/SBG6580-SURFboard-Wireless-Cable-Modem-Gateway/Documents/Static-Files/SURFboard_SBG6580_UserGuide.pdf
11/30/2012 12:43:11 AM • Arris Surfboard... • Answered on Nov 30, 2012
0helpful
1answer

ARE THESE 2 DEVICES 2.4GHzor something else?? I don't know what that means!

The specs are here

SB6183 SURFboard® DOCSIS® 3.0 Cable Modem

ARRIS SURFboard https://www.surfboard.com > products > sb6183 An ultra-fast modem that won't break the bank! The SURFboard SB6183 is a DOCSIS 3.0 cable modem that supports cable internet speed plans up to 400 Mbps. Own ..
1/17/2024 11:34:37 PM • Arris Computers... • Answered on Jan 17, 2024
0helpful
2answers

Pairing Router to Extender.

Hi, Please double check that each of your products are compatible with each other by either calling Arris or Netgear. You also review the netgear setup instructions after you've made the call if they're compatible. This is the phone number for Arris: 1-877-466-8646 Thank you.
10/14/2022 8:10:31 PM • Arris Computers... • Answered on Oct 14, 2022
0helpful
1answer

Authentication problem on a Arris dg860

DOING WHAT WITH WHAT. CAN NOT SEE YOUR NETWORK AT HOME (Are you home) now now connected nor using wifi or ethernet to do what/?
6/2/2022 2:08:56 PM • Arris Computers... • Answered on Jun 02, 2022
0helpful
2answers

I have an arris router with suddenlink. i can login but i can't change my ssid because everything's greyed out. how do i fix that?

This can be done -- I've done it to my Arris modem router interface from Suddenlink.Make sure you have your original modem/router login info (typically this is something like admin/admin, or admin/password). You'll need this info in case there is an error and you need to reset your device. If you do this simple step-by-step carefully you won't need to reset and you'll be able to use the password or SSID you prefer with your device.To do this, the page with the grayed out field(s) must have an Apply, Submit, or other button that saves changes on the page.DO NOT TAKE THIS LIGHTLY.IF YOU EDIT THE WRONG GRAYED OUT FIELD YOU MAY NOT BE ABLE TO USE YOUR MODEM/ROUTER.Only do this for Names, SSIDs, Passwords, etc. Do *NOT* do this for other values--things are grayed out for a reason.1. Use Chrome or Firefox.2. Log into your modem/router.3. Right click on the grayed out field (which you want to edit) and select "Inspect" from the small context menu that appears by your mouse cursor.4. A complex looking set of window panes will open.5. The code for the grayed out field you selected will be highlighted in one of those windows panes.6. In that code look for something like:disabled(or)disabled="disabled"7. Click on that little bit of code text.8. Delete only that text:disabled (or)disabled="disabled"9. As soon as you click out of the editor and back onto the page you'll see the gray is gone and you can change the text in the field which is now editable.10. Replace the SSID, password, key phrase, or other information you're trying to change with the information you want there.BE CAREFUL ABOUT SPECIAL CHARACTERS OR SPACES.THEY MAY NOT WORK.11. After you've changed the text to be what you want, tap the Apply or Submit button on that page.12. The page should refresh now and record the new information in the field(s).If everything goes south (perhaps because you used a space or character which wasn't allowed), it's okay. All modem/routers have a reset button.
1/10/2022 3:38:00 PM • Arris Computers... • Answered on Jan 10, 2022
0helpful
2answers

Can you show me pictures on were the cables go on my arris modem?

hi find arris modem config link https://arris.secure.force.com/consumers/articles/General_FAQs/Windows-TCP-IP-Configuration-for-ARRIS-Cable-Modems
1/10/2022 3:19:34 PM • Arris Computers... • Answered on Jan 10, 2022
0helpful
1answer

Registration code to activate a telus arris box

my guess is you forgot your ISP owns it no country stated, no ISP stated nor your purpose here. no model told, ARRIS. box. plug it in call ISP speak done. (only they do that, not you, you must ask them) I own my own modem but must call them to even replace my box. they configure it and is locked to ONE SERIAL NUMBER JUST LIKE CELL PHONES ARE.
1/10/2022 3:14:01 PM • Arris Computers... • Answered on Jan 10, 2022
0helpful
1answer

We have an ARRIS CM8200 router and Huawei modem,we have disconnected both items,can we password or code protect to block addicted game playing son access even if he does factory reset?

so why not ask this more clearly????what game not told. PC only topic,there are 2 types of games(besides console games) local on the PC and online games.there is only one way to block local games and that is take away the DVD gaming DISK (DVD) and then erase the game on the PC< (programs & features)Online games (like steam.com and vast others.:Some ISP can be setup to block specific web sites.ask your ISP this,(Internet Service provider)call em'?and this type of app.https://ht-vector.com/how-to-block-games.htmlor just on this 1 PC parental controlshttps://helpdeskgeek.com/free-tools-review/block-websites-for-free-with-parental-control-software/OR a better router , CAN BE bought that has this feature.you can add a list of blocked game web sites.or use DNS shield.https://helpdeskgeek.com/how-to/block-websites-from-your-router-or-using-dns/the problem is there are so many gaming websites.best is to jail the PC, until school work is donelock it up. (none told , is it big? or laptop)there there are , kid games using TV or CELLthe paths here today are larger.a custom DNS service is the best IMO as it protect the whole home from this.'the best is DNS, IMO.and for sure see the kids, browser history, to learn where they go. And now the list is bigger
1/10/2022 3:10:01 PM • Arris Computers... • Answered on Jan 10, 2022
Not finding what you are looking for?
Arris Surfboard Extreme Docsis 3.0 Wireless-n Cable Modem And Gigabit Router Logo

16 questions posted

Ask a Question

Usually answered in minutes!

Top Arris Computers & Internet Experts

Cindy Wells

Level 3 Expert

6688 Answers

Jesse Walters
Jesse Walters

Level 2 Expert

337 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Arris Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Arris Computers & Internet

  • Arris Computers & Internet

Most Popular Question

find password

  • Computers & Internet
Loading...