20 Most Recent True Freezer TG2F-2S Questions & Answers

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When I purged in the freezer I notice that the two

Uses a fan delay which prevents fan from operating until coil temperature is 25*F
11/3/2010 8:59:20 PM • True Freezer... • Answered on Nov 03, 2010
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Get icy around the evaporator coil

is it ice or just a very heavy frost. This info does make a difference in diagnosing.
10/22/2010 1:39:31 AM • True Freezer... • Answered on Oct 22, 2010
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Refrigerator get icy every 4 to 6 week

Since your symtom is general, I'll answer as such.

An air leak due to doors not sealing can cause general icing. A defrost cycle that is too long can cause icing in areas other than the evap. A defrost cycle that is too short can cause evap icing. Intermittent problem with the evap fan. Overloading the unit with too much product can restrict air flow and cause icing. Door not closing due to spring loaded door closing hinge not working correctly.
I'd start with some of these suggestions to see if we can get you in a direction.
Your freezer should be able to handle a minus 5 to 10 degrees, generally speaking.
10/7/2010 4:32:43 AM • True Freezer... • Answered on Oct 07, 2010
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I have a true 2

Vacuuming the coil is not usually sufficient to clean them properly. Hold a flashlight behind the radiator on top of the freezer to see if you can see freely through the coils. If not, the best way to clean the coil is to spray coil cleaner on there and flush with plenty of water. It is a mess but it will get the grease off the coild. If you do not have gauges to check the pressures of the refrigerant (lets call it freon), you can get a good guess by doing the following: Get a ladder, climb up so you can see in the top of the cabinet where the compressor is located. It looks kind of like a bowling ball. There will be one small copper line and one large copper line running from the compressor. The small line is the high pressure line. It should be hot enough to burn your finger. It then goes through a small pan where it evaporates excess water, then to a "radiator" which has a fan running behind it. If the machine is running this fan should be on. The small line then runs into the freezer box. At this point the line should be warm, not hot to the touch. If this is not happening you are probably low on freon. The other copper line on the compressor is returning from the freezer box to the compressor. It should be very cold to the touch. It should have moisture collection on it. If this is not happening you are probably low on freon. Other factors can effect your freezer. Make sure the fan near the compressor is running. Make sure the fan or fans inside the freezer are running. They will stop running when you open the door, so hold the door button in when you check the inside fans. Check also to see if there is a build up of ice on the inside coil. Your freezer should run a defrost cycle 4 times a day to remove the ice. If it has ice it will not run properly. If you can remove your product for 24 hours and shut the freezer down, prop the door open and the ice will melt. On restart if the freezer goes down to 0 quickly (30 minutes) it was probably frozen over. This may indicate a bad defrost timer or heater. Try these things.
9/8/2010 9:07:02 PM • True Freezer... • Answered on Sep 08, 2010
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I would like the normal

8/28/2010 6:53:57 PM • True Freezer... • Answered on Aug 28, 2010
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True T-49F 55? 2 Door Solid Reach In Freezer. How to solve error code E1 on freezer Tru T49f?

Question edited for clarity. Question moved to maker category. Thermostat Probe Error

E1 error on a true freezer. True Freezer, 5yrs. Just

JustAnswer https://www.justanswer.com > Appliance Repair Mar 6, 2022 - Ok. The E1 error code indicates a thermostat probe failure. 1 answer · Top answer: Hi, welcome to JustAnswer. My name is***** am a ticketed HVAC and refrigeration technician with ...

True Refrigeration Troubleshooting

Parts Town https://www.partstown.com > resource-center > guides P1 Alarm/ E1 Code. What does it mean? - This indicates a thermostat probe failure. "P1" displays on units with Dixell electronic controls. "E1" . ..
4/12/2024 3:24:01 PM • True Freezers • Answered on Apr 12, 2024
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True T-23F Single door freezer. My freezer isn't running?

Question edited for clarity and better English. Low on Refrigerant Gas. You need a refrigeration engineer.
10/12/2023 3:39:09 AM • True Freezers • Answered on Oct 12, 2023
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True T-49F 55", 2 Door Solid, Reach In Freezer. It sounds like it is one but it is not getting even cool? True Freezer.

Question edited for a lot more clarity. Question moved to True Freezer category. You need a refrigeration engineer. It sounds like is has a leak and needs topping up with refrigerant gas. Things that also need checking, circulation fan working and that the defrost timer and defrost heater, and electronic thermostat are working correctly. Refrigeration is not a handyman job. ..
4/14/2023 4:33:18 AM • True Freezers • Answered on Apr 14, 2023
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My true freezer will not freeze...everything turns on but tye fan inside....please help!!!

Your fan it's either defective, Or your unit is frozen up and the fan is stuck in ice. Unplug it defrost it take off the panels and see if the motor's any good .
6/2/2022 5:08:58 AM • True Freezers • Answered on Jun 02, 2022
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No door heat

The Mulluen heaters will be Built into the frame not in the door.
1/10/2022 5:01:22 PM • True Freezers • Answered on Jan 10, 2022
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I have true freezer t-19 that's not getting cold.it turns on but that's about it

we are not freezer repair tech , call one local to you
5/31/2021 9:44:39 AM • True Freezers • Answered on May 31, 2021
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On freezer True T-23, the compressor works around 5 minutes and turn off for around 5-6 minutes and start again for another 5 minutes. I need help

That is what it is supposed to do. It is called cycling and switches off when the set temperature is reached. It is a commercial freezer, so if the door opened and closed often, that is normal?Commercial freezers and fridges have an item called a 'Clixon' that cuts power in the case of the compressor overheating. When was the last time the fins on the compressor coils were cleaned? Could also be a bad door seal letting cold air escape. When you close a freezer door on a unit like that, it should be really hard to open straight afterward due to the suction. Could be a faulty thermostat. Turn the temperature to the warmest setting and see if it still does it? If it does, you need a new thermostat.I just retired after 52 years in catering.https://www.katom.com/598-T23F.html?gclid=CjwKCAiArbv_BRA8EiwAYGs23PKtEzF60_OMVNpHXBlGjHQNdpp0pDZsu0G0lFLqVy2p4qIybG9n8xoCwEMQAvD_BwE..
1/1/2021 9:38:12 PM • True Freezers • Answered on Jan 01, 2021
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Why is jenn air jcd2389ge hot around front freezer door frame?

The heat at the opening of refrigerator is usually a sign the condenser coils are dirty. Check the condenser coils for a restriction underneath the unit. Dirty condenser coils will cause poor air flow over the coils and compressor. Poor air flow will cause a lot of problems, including overheating the compressor, the refrigerant and the copper lines. This will destroy your sealed system. The coils need cleaning at least once a year, more often if you have pets.
I couldn’t determine if your unit has an “energy saver” setting. If so, turn it on. Not all refrigerators have energy saver. This is on units with emilion heaters in the wall around the door gaskets. The heaters are to eliminate condensation around the door. Turning ON energy saver turns OFF those heaters. You should notice a change quickly if it’s the heater causing the heat, that is, if you have that model.
Cleaning the coils will need a day or two to allow things to cool down before you notice a change in the heat around the door.
7/29/2019 4:27:08 AM • True Freezers • Answered on Jul 29, 2019
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Can the temperature be adjusted on the true GDM-49F

https://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-GDM_iom.pdf Here is the site for the ops manual. should walk you thru how to do temp adjustments.
11/19/2018 11:10:04 PM • True Freezers • Answered on Nov 19, 2018
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True 49f fans stopped running. Compressor still runs. Fixes? Troubleshooting steps?

I am assuming you are relating to the evaporator fan(s) not running. If this is the case, some units have a 'Klixon" type thermostat in the evaporator so when the evaporator coil temp reaches a predetermined temperature, the fans come on. You may have a bad "Fan Delay" (Klixon) or the coil is not reaching the proper temp to activate it to turn on the fans. I would check the wiring diagram on the unit for this part to see if this unit has it in the system.
6/12/2018 12:18:22 AM • True Freezers • Answered on Jun 12, 2018
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How do i adjust the temp on my True T-23 Freezer

http://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-T-23_iom.pdf This web site has the manual for this freezer. Take a look and see if this answers your question.
9/11/2017 1:18:34 AM • True Freezers • Answered on Sep 11, 2017
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