Lucent PARTNER18 Corded Phone - Page 5 - Answered Questions & Fixed issues

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Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.

Press feature "00" to logout

The system batteries are located on the main processor card of the telephone system. there is a door on the lower end. behind the slide door are 2 AAA batteries.Replace them with the power on.
Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout
And finally here's a link to a Partner ACS 3.0 manual: http://www.wedophones.com/Manuals/AT&T/Partner%20ACS%20R3-0%20Programming%20and%20Use.pdf

You can use intercom *70 to do an all page or if your trying to page a specific telephone, use intercom * and their extension number.

Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes. Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record. hang up when finished.

To foward (and un-foward) calls you press feature 11 your extension number and where you want to foward it to. So if you were canceling it on your extension which we'll say is 12 for example then you would press feature 11 12 12.

If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234..

The place to set rings to answer is # 506 (VMS hunt delay)selecting either 1 for the day schule or 2 for the night schedule. You'll also want to check #507 (VMS hunt schedule) to make sure your line is in the correct schedule and not following the alternate schedule.

You can swap extensions 10 and 11 back at the phone cabinet. Remove the front cover(if there is one), depending on the type of partner system you have stations 10 &11 will either be in the center card(ACS) or in the 1st card on the left(partner and partner plus). Both ports should be marked but if not they are the first 2 ports. un-plug 11 and 10 and plug the cord previously in 11 into port 10 and vice versa.

Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.

Press feature "00" to logout

I think this problem has been solved here.

1.) Are you refering to outside lines ringing?

2.) What if someone dials you on intercom does it ring then?

If #1 the phone SYSTEM usually has an option that you have to program and add you to the ring pool for the outside lines.

If #2 does not ring it is also a function to disallow ring, but it very well could be the phone. Since the line is all that matters and NOT the phone, you could try another phone at your location and see if the same happens. If it does, you will need to program the SYSTEM from either Ext. 10 or 11 to add you to the ring pool and allow ring.

At the phone: No

This phone is attached to a Partner panel somewhere in your building most likely. At that panel there is either a slot card or a carrier box with several cards in it. One of them is the processor card, on that card at the front should be an area at the bottom w/ a "+" plus sign on it, move the black (usually that color) slide and there will be a carrier for 2 AA batteries (or AAA), replace those and the info should be saved. Alternatively some of these system have a PCMCIA memory card that you can use to back them up and then restore them if something goes wrong later. If you find the main phone on your system (usually 34 button) it may even tell you the batteries need replaced. When we install we also highly recommend hooking the main phone system to an APC backup, even something as small as a 500-600 series just to both protect your investment and in small outages eliminate the worry of this problem.

Hope this helps you.

While on a call press the Transfr key then dial the extension you want to transfer the call to.If you want to blind transfer the caller hang up after dialing the extension. If you want to screen the call for the extension, wait til they pick up the intercom call, tell them who is calling then hang up. in either case whenn you hang up the call is connected to the extension you transfered it to.

To program a redial button press feature 00. press the button you want to make a redial button, and enter feature 05. Press feature 00 to exit porgramming.

Programming privacy on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#304"
the display should say Automatic Ext Privacy and ask for an extension number.
enter your extension numberand press 1 assigned
press feature "00" to logout

Sounds like the board is going bad. You may want to consider replacing it.

Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#101"
the display should say system date and the current programmed data
enter the new date in MM,DD,YY format
press feature "00" to logout

Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector codes, 1 to start recording 3 to accept greeting hang up when done.
As far as the employees voicemail messages, while in the voicemail administration you can reset her password in the "administer mailboxes" prompt which is either 2 or 4 depending on the voicemail type you have. that will reset her password back to 1234.

That is not possible