20 Most Recent Sharper Image Ionic Breeze® Quadra® 4.0 Silent Air Purifier Air Purifier Questions & Answers

replaced the lamp, the unit will not turn on.. If it has a fuse where is it located.

These are special tungsten wire that have special ends on them to hold in place. I have some of that wire, but do not know how the ends are made to make replacements.
I doubt that you can find parts for these units.

Try this link, pair for $10- http://breezerepair.com/parts.html

You're probably screwed...

The company went under and doesn't service them anymore. It's possible you could find a local repair place that might be able to do something, but there is no authorized or trained service station, and you can't get parts.

You might be able to pick up spare parts if you scour eBay long enough.

Good luck!

If you're talking about those little plastic tabs at the bottom, they aren't important. Their job is to wipe the ionizing wires when you take the grid out or replace it.

If none of the hi voltage grid wires have broken then check to be sure grid wires are truly cleaned.
If not cleaned in a while like every 2 weeks they will have carbon build on them. And from my experiences with cleaning them is the build looks similar to the color of the wire. Try some qtips dipped in alcohol or cotton balls. The build comes off like flaking metal. Also be very tender with these wires they break fairly easy. When done cleaning turn upside down and back so beads can scrape up and down on wires. Also you do know once clean the parts especially the big collection bars they need to dry for at leased 24 hours before ever powering unit back on. Hope this helps.

I have the same problem and haven't been able to fix it. However, others have had the same problem and have posted their solutions. The sizzling sound is caused by electrical arching between the plates and one or both of the two tungsten wires that are run parallel to the plates (if you turn off all the lights and wait for your eyes to adjust to the dark before turning on the Ionic Breeze, it's a pretty cool light show!) Here are things found by others to cause the arching and what they did to fix the problem:

• --dirt, lint, or tiny hairs stuck somewhere (usually towards the top or bottom of the plates or wire, and maybe in the grid contact points). Clean it better. Using canned air can help blow out the problem.
• --water droplets. Make certain there is no moisture anywhere when you put the grid (plates) back in. Using canned air can help dry hard to reach areas.
• --burn marks or melted plastic. These indicates a short circuit. Says dnewcombe1: "There is a feeler bracket that guides the two rear thin wires while the cartridge is being inserted. This "feeler" can melt and become disarranged." You can't fix this issue.
• --build up on the ionizing wires. Clean them. It's hard. I took mine apart and used steel wool.

This unit can be replaced on ebay for around $45.00 which is under any labor cost to repair the unit you currently have. You can always post your unit for sale on ebay for parts.

You might want to read up on some of this:
http://www.consumeraffairs.com/retail/sharper_image.html

If you are inquiring about product warranties on former Shaper Image products, purchased prior to October 2009, we unfortunately cannot help you. On February 19, 2008, The Sharper Image Corporated (“TSIC”) operating under previous ownership and management, filed for bankruptcy in the United States Bankruptcy Court for the District of Delaware. Since that filing, a new group of investors acquired certain assets of TSIC including the brand name and the SharperImage.com website. We understand your frustrations and recommend visiting http://www.kccllc.net/sharperimage for more information, or call 1-877-312-7060. For orders placed through ShaperImage.com after October 2009 please refer to the manufacturer instructions on the warranty card provided with your purchased product.
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Unfortunately, if you have questions about a Sharper Image product that was purchased from a retail store, we cannot help you. SharperImage.com can only assist with purchases made through the SharperImage.com website. For questions, or possible returns you have, please go back to the store where you made the purchase. For a list of retail stores carrying Sharper Image products, please click here. You will need to contact the individual retail stores to find out the specific products they carry.
For additional information regarding retail store purchases, please call 1-877-312-7060.
Replacement Parts
If you are inquiring about replacement parts for former Sharper Image products, purchased prior to October 2009, we unfortunately cannot help you. SharperImage.com is a new business venture that started in October 2009 and has no affiliation to The Sharper Image Corporated (“TSIC”) that filed for bankruptcy in 2008. Information regarding the TSIC bankruptcy case can be found at http://www.kccllc.net/sharperimage. If you have a warranty from the former Sharper Image, please find more information here, or call 1-877-312-7060.
SharperImage.com does not provide replacement part service at this time. We are not the product manufacturer and therefore do not have access to replacement parts. However, if your product is not working properly, or arrived defective, you can request a return within 60 days of purchasing by e-mailing our customer service department at [email protected]. After the 60 days expires, you must refer to the manufacturer instructions on the warranty card.

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Pull the element out and take a moist cloth and clean it out. After it is completely dry put it back in this should do the trick. If this helps please rate me and do a testimonial

Not so fast with the screwing part. Go to a music store, buy the G string wire(008)gauge- at least 41 inches long- for a guitar.
If you have a digital camera make a video/pics history of your dis-assembly steps.
Remove the ozone eliminator-by pulling it off the tower.
Start with the base 4 screws, followed by the 2 collar screws at the base.
NOTICE that there is a space between the two halves at the bottom. I paid NO attention to this space-boy did I ever try to snugly close that one before I looked at another one to see that this separation is there for a reason.
Next: remove the "TINY"12 screws - 6 on the front/back side of the units ribs-look for these.
Take pics of each step. You will be happy you did this.
Store all of these diff. screws in separate jars.
Open the unit now like a wallet. Notice that the sloped top control button/light module can now be removed. See those 2 black square plastic covers-they hide a spring and an upside down W shaped wire holder. The broken wire can now be removed. If you are lucky, you may be able to to twist your new wire-after pushing it through the cleaning bead -with the one going down to the bottom module. Mine was too brittle and broke apart as soon as I touched it.
Remember: The 2 wires you see are just one 41 inch long 008 gauge guitar string.
They thread through a signal contact bracket at the bottom of the unit that is activated by the breaking of the wire to turn the unit OFF. Getting to this bracket is somewhat difficult and requires patience. Take a lot of pics to be able to reassemble the S 1637. I pulled the 41 inch long string under this signal bracket, evened off the ends, moved the top module down 2 inches and twisted the ends around the W shaped bracket that compresses the spring.
Honestly, I had to adjust the spring two times because I left off the cleaning bead. Now just reverse the steps and you got your unit working. The new string seems to push a lot more air.
Before you replace all of the screws, fold the unit together, insert the blades , put 2 sets of veggy rubber bands around the top and bottom and plug in/turn it on. Mine works now better than new. Did I mention that I had to do 2. The second was done in 2 hours.
Good luck.
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