20 Most Recent Motorola Mobility C290 Cellular Phone Questions & Answers

You need to flash it. Need a USB cable, RSD lite soft and the flash files.

Hi, the problem you are having is with the phones firmware you will need to take this phone into a phone shop and have the phone flashed and the firmware re-installed, the problem with this is you can only have it done at a phone shop as they need to install all the software back on the phone and the other problem is that this will wipe the phone so you will lose anything on it.

you can back it up if you have the leads to your computer and the correct pc suite for your make of phone if you dont have this just ask the phone shop to back it up for you.

their is no other way of doing this as you cant get the firmware and re-install it yourself the phone shop will charge you for doing this but it will be cheaper if you go to one of those independant shops instead of one of thos bigger branded ones.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Hai,
U may visit the unlockzone This site contains unlocking instructions for some motorola mobile models.U may try this.

Check battery,check liquid ingresse if alright.upgrade sofware.

well get a new one

you will have to contact your service provider

usually when you set it up you put in your own code.
however sometime there is a temp code.
you will have to contact your service provider for more help

no one can help you with this issue ..if you call the motorola help line for cell phone repairs they tell you they have to flash the phone and you will get the phone back in two weeks time.this is thier phone number 800-331-6456

Take it to your nearest phone company store. You can't just buy a replacement screen. You have to buy the whole phone or have a technician look at it. Sorry about the trouble, I wish you the best of luck.

yes sir for some reason myphone does the same stuff but it not also charging my battery can you help me solve this i already treid another battery does the same thing.

I had the same problem so I called Motorola Tech support. They told me the BOOTLOADER USB INI message meant that the software for the phone wasnt updated and in order to update it to the right software you'd have to send it in to them to fix it for free ONLY if its still under their 1 year warranty or else you'll have to buy a new phone. So next time you guys get a new phone make SURE you UPDATE YOUR SOFTWARE REGULARLY! I learned my lesson. I am so pissed.

P.S. Is there anyway of getting your contacts off through the comp even if your phone wont power on?

Hello,

You should get the phone to a service center because most probably the phone's firmware was corrupted and needs to be reflashed.
However you may check if the phone can be saved by issuing the following command. Close the phone first. Now press (and keep pressed) both " * " and " # " keys. With these 2 keys pressed, press the power button (red phone). Your phone should enter bootloader mode. Try this combination some 3-4 times if you don't succed at first and remember your phone must be closed when you begin. If the phone enters in bootloader mode it would be relative easy for a service center to fix it by reflashing it's rom and this woun't cost too much, otherwise it may turn out to be expensive and difficult to save the phone.

http://www.mobile-files.com/forum/archive/index.php/t-54197.html list of flash files

Hello,

Reflashing the phone requires that you have acces to some service software programs (PST for example) and a correct, unlocked, stock flash+flex pack, also compatible with your bootloader version. As a general rule of thumb, if you don't know what this terms mean i recomand you try to avoid the process. Some people ended up with bricked (dead) phones because they simply didn't had some field experience with flashing phones or service and bootloader commands. My advice would be to play it safe and try to get help from a service center.

I' take it to a telstra shop and ask them or if they can't help take it to a repairer
cheers

if it's a boost phone and isn't overly damaged cosmetically, they will replace it as a defect. 1-877-TLK-MORE