20 Most Recent Philips GoGear HDD1830 MP3 Player - Page 5 Questions & Answers

Hi,

It is not necessary to fully charge the unit as it will also charge itself via the USB cable when you are connected to the computer.

For a breakdown on transferring music onto an MP3 player please view this FixYa Tip.
www.fixya.com/support/r3774521-connect_mp3_player_computer_transfer_mp3

Where possible always install and use the original software that came with the player by installing it to the computer from the CD.

Hope this helps. If so - your rating is appreciated.

Thanks for using FixYa.

if you dont like the artist or music albums name to be appearing in the display(which is sometime annoying)the trick is here.drag and drop your songs and mp3 lists into the player just like basic copy and paste in windows.the name of the album and artists appear in the display only if you synchronize your player with the computer using players(like real,Wmv etc).
so go for the basic copy and paste instead of synchronizing option.please let me know your feedback.
thanks,

format it off another computer maybe?

Hello,

Support site for the SA1VBE04KW/17:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA1VBE04KW/17&slg=en&scy=US

User Manual:
http://www.p4c.philips.com/files/s/sa1vbe04kw_17/sa1vbe04kw_17_dfu_aen.pdf

Quick Start Guide:
http://www.p4c.philips.com/files/s/sa1vbe04kw_17/sa1vbe04kw_17_qsg_aen.pdf

Deleting Files,Pictures,etc from MP3 Player
Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. Be careful and do not delete files needed to operate your MP3 player. Good Luck, I hope this helps Please rate me, Thank You

You can find the files/songs on your MP3 player by doing the following:

Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
If you want to remove any songs or files then do the following: Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. Good Luck, I hope this helps

You should be able to download your software here.
http://www.support.philips.com/support/catalog/download_products.jsp;jsessionid=316E15D59FD072D5D921676A521F3D8E.app107-drp2?_dyncharset=UTF-8&categoryid=FLASH_AUDIO_PLAYER_SU_CA_CARE&categoryName=Flash+audio/video+players&userLanguage=en&navCount=2&groupId=SOUND_AND_VISION_GR_CA_CARE&pageFrom=downloads&navAction=push&userCountry=ca&cateId=MP3_MEDIA_PLAYERS_CA_CA_CARE
Good Luck.

you hook it up to the computer, and when your computer says, device plugged in and it will bring up a menu and click folder files, and delete them by right click and then click delete

it depends on the type of mp3 player, usually use ur connection cord plug it into the computer,

then depending on ur operating system a menu will appear on screen scroll down to
"open folder to view files" when this appears ur mp3 player will open then you can browse ur computer find ur music and drag it into ur mp3 player.

otherwise sync it with windows media or itunes

I have the same battery problem

Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds or If that does not work then I would try using a different cable and see if it is the cable that is the issue.

restore settings whille charging..

Hello,
For a download from the support site of Philips, first go to next site:
http://www.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?scy=US&slg=ENG&new_tmpl=1

When entering the model number HDD1830, this page opens:
http://www.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?scy=US&slg=ENG&searchtxt=hdd1830
Select your exact model (.../17 or .../17B) from the list.

Note:
There's a warning NOT using Windows Media Player 11 for this product:
use WMP 10 or the online software, selecting "Software and drivers" under "Product support" .

try going to the philips website and under the support section find your drivers and software and reinstall it then your windows media player should work just fine

It seems if you have installed that CD before, if yes, all you need is just check weather you removed it properly.
Also check that the CD your are installing is scratch -free. doesn't contains any viruses.

if still this problem occurs then just open the CD-ROM after your PC has started running the disk.
Open that folder and manually install the software you require.

Possibly the battery already damaged.Try replace it with new ones.
If still wont work, you don't have any choices, reset it!!!
It's the last thing you should do to fix it....

This Website will walk you through the steps to recovering the driver you need for your mp3 player, and even gives you the tool you need to find said driver right at the bottom of the page.

I hope this helps.

since it's not an apple made mp3 player, you shouldn't need itunes to use it. whoever gave it to you probably neglected to give you the software disc you need to download your music, but try taking the music straight from itunes drag and drop style, or whatever other music programs you may be using.

try putting it into recovery mode by holding the volume up while plugging it into the pc this might at least get the pc to see it also try it with a diffrent cable