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Xerox DocuColor 12 Color Copier - Page 8 Questions & Answers
CMYK dot problem
can be solves by changing whole drum unit because problem with bias grid (black strip on chager)
I had the problem of cmyk dot and changed drum but
it happens with me also but by replacing drum cartridge unit can solve this problem
basically problem with your bias grid (black grid surface on charger)
dont try to use another new drum with the same unit other wise u lost one more drum
drum unit is the best solution
Error 9343
Wait please.FF: Types of Jams
T04-201-01
Code
Type
00xx
none
01xx
delay jam
02xx
stationary jam
0Axx
stationary jam at power-on
0Bxx
front cover open jam
Our xerox dc12 gives a
Hi,
The error 9-357 normally refers to a toner issue.
This normally refers to a color/Black toner problem. Probably there is low toner sensor defect.
Check for the ink in the cartridges as well but before that try to vacuum and clean the toner dispenser. You must vacuum whole path which is used to transport the toner to developer unit.
Error 10-368
That is a pressure roller thermistor failure.
The thermistor that contacts the pressure roll is either very dirty or it has failed. Clean or replace accordingly.
9-342 Fault
btr contact failure check your bias transfer roller or replace
My fiery EXP 12 not booting what can I do to fix
You should be able to plug a monitor into the fiery. Do that and turn off the machine and fiery. Then power up and watch the monitor and see where it hangs. If it doesn't boot up you may have to get a Xerox technician in to restore/ugrade the system software for the fiery.
Dc12 error code 15-560
It's either the drum unit or the fuser from what i remember. Either way you do need a xerox technician to confirm and replace.
Xerox Doc12 10-386 error code
That is a fuser overheat. Make sure that the paper path module is securely locked into place.
Look for a piece of paper wrapted in the fuser.
Or replace the fuser itself.
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