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DCS 36 in. CTD365N / CTD365L Gas Cooktop Questions & Answers
My right front gas burner doesn't turn on
If all the other four burners are fine then you need a service apliance person. However you can make some fist aid action and maybe you fix it your self.
Fist you can use an external lighter when you keep press the gas knob to see if you have gas at arriving at burner. If it lights ok with external light the problem is the ignitor spark. To fix the spark you can brush the metalic end tip and the burner oposite of it so they can make a strong sparking.
If you dont have any gas at burner the you will need to remove burner cup and reach the burner jet-orifice and by using a pin you can insert it in the jet hole to be cleaned.
If you still have the problem then you can ask for a professional help
Electronic igniters will not turn off
I'm dealing with this same problem. This cooktop has a dedicated simmer burner which is the only thing going on the lowest setting. This simmer burner seems to be how the igniter senses that it can stop. If it doesn't light, the igniter keeps clicking. Usually cleaning the burner will solve this. You may need to unscrew the nut holding the lower piece of the burner in place in order to clean it up.
Good luck!
12/27/2010 11:38:03 PM •
DCS 36 in....
•
Answered
on Dec 27, 2010
DCS 305 cootktop: one
Hello- What is probably happening is that the simmer orifice is clogged. If this gets clogged-up and not enough gas comes out to the burner it will continue to click. This is usually pretty easy to remedy. Take off the burner cap and you will see two holes, one in the center for the main burner and a smaller one that is on the perimeter of the burner. Look down that small hole and you should see a bronze orifice, it is pretty small, about 1/8" in diameter on the outside, looks like a nut. Most likely you will see grease or charred bits on the top of it (you can use one of the other burners for a reference if you are having trouble seeing it clearly) In the center of the orifice is a tiny hole, this is the part that is likely clogged. Now, you'll need to find something really skinny, like thin sewing needle and poke it into the orifice opening. Sometimes it is necessary to hold onto the needle with needle-nosed pliers in order to get it far enough in. Just be gentle with it and if what you are using seems too large in diameter then it probably is, you don't want to dent or cause any damage to the orifice opening. Once you get it cleaned out it should work ok. Let me know if you have any questions. Best regards.
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