20 Most Recent Samsung RB215LASH - Page 7 Questions & Answers

Many issues with this fridge model can cause that symptom.
The sounds of running may just be the fans only and not the compressor. You could remove the rear bottom panel and see if the compressor is running but if it isn't you are still in trouble.

This fridge is processor controlled thus it does have a diagnostic mode....You can force the compressor to turn on by itself, the fan in the fridge, the fan in the freezer etc.
It would take pages here to tell you how to do it....so I will provide you with the link for the service manual PDF. download it and save it....If you later have to have someone come out to service it you may have to offer it to them because they probably will not have it....It's 87 pages and is quite extensive.......

Good luck

Link: http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Just read in a previous answer that it may be a defective door switch....
Are your inside lights working correctly?

Here's a link to the service manual so you can test it and find it....

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

I've not had any problem with my Icemaker but have read about various problems with them...
There is a pretty lengthy testing procedure that the service manual has....If you or someone can understand the testing you should find your problem...maybe icing...

Here is a link to the PDF service manual. download it and keep it somewhere. It is a requirement to deal with this fridge. Most service folks haven't a clue about how to test this fridge for solutions to problems..

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

There are 2 thermistors for frost and 2 for temperature....Fridge and freezer compartment have one each.

Access to the thermistor sensors are from the inside of the fridge and freezer. You have to remove the shelves, trays and the inside panels to get at them.
The manual will show you how.
There are diagnostics you can run that will tell you which one is in trouble.
There are sensitive voltages that may be required to measure. So from a tech point of view you may need someone with electronics expertise to do the measurements.
The procedures and various measurements are too lengthy to tell you but I will give you the link to the service manual PDF and you or someone can do the diagnostics...The Manual is 87 pages long. Can you imagine a fridge needing that much documentation.

That said. I have the same fridge and have fought 3 different problems...not fun....

here's the link...
http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Make sure you unplug the fridge before you go taking things apart...

Good luck

Maytag owns Samsung

Many things can cause this problem...This fridge is computer controlled. there are tests you can run to find out what is going on.....It may help you isolate to the area of the problem...Getting parts could be hard....
Most service personnel can't fix this fridge because it's too complex...

Here a link to the service manual PDF

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

What Samsung said is untrue....
The fridge and freezer have default settings...8 and 38 deg. If it looses power and is restored it will default to that....
This fridge is a complex device and is compute chip controlled.
There are tests that you can run if you have the ability to read and follow directions....That will allow you to guide a service person to what your problem is. They will probably not have this information so I am giving you the link to the service manual...

Good luck

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Hard to tell...Don't just let a service fella throw parts at it....
Sounds like you have a thermistor that is in trouble or a connection related to it. If you are able to follow directions here is a link to the service manual. There is a section for testing and isolation....
This fridge unfortunately is quite complex....Most servicers can't fix them.

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

The Icemaker in the 215 is a complex little turkey.....

Here's a link to the service manual PDF...Pretty good ice maker sections.

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Does the compressor ever run? You may have to remove the rear bottom panel to see....

Use this manual to force compressor mode.....

I have had this problem. The control board has a cheap relay that makes the compressor run...The bad part is if your not into electronics you will be in trouble here.

There is a white box that houses the control board....
Unplug the fridge remove the cover....plug in the fridge wait for the fans to start and tap the white box with a screwdriver...you may here the compressor (black round 5X8 cyl..)..

Here's the service manual link

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Here's a link for the service manual....This is a complex device....
Kinda like a Prius....
There are tests modes and you can pull the error codes and force modes...

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

The RB215 icemaker is a complex little thing....
There is a test switch on it....use the link, load the PDF and go to the section for the Icemaker...
You should be able to get a handle on what's going on.
You may need someone to help you reading the text and following directions.
http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Un plug the fridge and remove the top plastic hinge cover...There is a connector there that is for the control panel. Disconnect and reseat that connector...If there is a glob of hot glue there it may keep the connector from totally seating together. Remove the glob of glue.....

Re-apply power and see if that helps...
This fridge is a comptuter controlled machine. It is extremely complex in it's operation....Bummer.....I have one and have worked on it for 3 different problems...
Most service guys are just going to throw parts at it.....they have no understanding of the operation of it...
Here is a link for the service manual that may help if someone in the family can follow instructions...Nice tests....
http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Good luck....

The freezer compartment fan may have Icing or the motor is going.....Remove the trays and remove the rear cover. The fan and Freezer evaporator are behind that cover.
The fan doesn't run all the time.


If you have an ice maker it too can make buzzing sounds. Just turn off the Ice maker to eliminate it as a source.

Here's a link to the service manual for the 215

http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Your thermostat is likely defective. Fairly easy to replace. Finding part is hard though, or it can be.

Hi,
As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

heatman101

It would appear that the water line can be located on the bottom right side of the fridge, on the back, while viewed from the back. It should be a plastic line. Here is a link to the owners manual, you can find the instructions on page 14. Hope this helps.

http://downloadcenter.samsung.com/content/UM/200602/20060214173606125_DA99-00926G-en.pdf

blockage is not noticed just like that all you need is a R/A engineer to check for blockage

Yes it could. Also check to make sure your water valveis not letting water to continue to drip also. Good luck.

Freezers vary depending on what you have it set on,but below 30F it should be freezing.

Most likely the water control valve is the reason that your ice maker will not work. I would like you to fill the ice maker with tap water and if it dumps and does not refill then the water control valve will need replaced. tem # 153540 Water Control Valve If it is the ice maker I will help you find the replacement, Thanks, Sea Breeze