Polycom SoundStation - Answered Questions & Fixed issues

If you have Polycom Sound Station 2 and you are getting NO ID Message on screen. Please do the following: 1. Press Speaker 2. 773 This should clear up the error.

ACTUALLY MAY POLYCOM SOUND STSTION ARE NOT DAMMAGE WHEN I BUY IT.WHEN THE TYPOON IS COMING SINCE ONDOY.MY POLYCOM SOUND STSTION ARE WET COZ OF TYPOON. JUST TELL ME WHERE IS THE SERVICE CENTER OF POLYCOM

you cant answer numerous calls on this system - you will need to set up a dial in number on a phone bridge provider and have all participants call into that number and then all of you will be in same conference call. this is best quality and the most managable way to do this. i am sure your phone provider can help you set this up. R if i remember correctly is for redial

sounds like the 'brick' went bad

this is the power supply try replacing it

also and possibly more important did you reprogram phone and phone number when you moved it??

make sure you reset all settings and start new

It would depend on if this is going through the phone system, or just a phone line all by itself.

If on the phone system, there should be a conference button, that is like a "flash" button on your home phone.....

My Polycom sound station power unit malfunction. I found that AC transformer broke. If I try to get substitute transformer, what is the required ac output (Vac) and Amp that I need to find?

you have to remove the rubber footings directly under the keypad of your polycom. . . It has 2 screws under those rubber footings.

Try adjusting the ringer volume, dial tone volume, and speaker volume. Make sure that the ringer type selection is not set to off. Also make sure that you are not bridging your call.

You can also use the Upgrade feature built into the phone to look for updates which may resolve your issue.

If this has only started happening recently, Restore the default settings and see if it resolves your issue.

what line have you connected to the polycom? you will need to connect a single line circuit line.

If you are talking about the plug that would go in to the wall jack, you can have them reapired or do it yourself. (requires a special tool {~5-10 bux or so} and the appropriate plugs.)

As long as the individual wires inside the cable are labeled, you should be able to get it repaired on your own.

The crimper tool and plugs can be found at most major hardware or electronics stores.

If this is a cable that completely detaches from the phone, you may want to just buy a new cable.

The older Polycom SoundStations have power supplies that allow either anaog or digital signals. The phones themselves will work on either.

If your office phone systems are different, or if the extension it was originally plugged into was configured for analog and you are now plugging into digital would explain the problem.

Paul
Edge Telecom
[email protected]

dont have yet

1-change telephone cable from your machine to wall outlet if the problem fixed it is ok,if not you must contact your phone company because noise may be in telephone line itself.

repeat you setup for all station you want to connect to it.

How can I add 3 other people on the conference call using a Polycom Soundstation?

Constant red means it is set and ready to record messages after x amount of rings. Flashing red means you have a message. Please always include the model number is such questions and I can find you a manual. Polycom has lots! https://www.google.com/search?q=Polycom+phone+manual ..

try this on the manual: https://www.google.it/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CC4QFjAC&url=http%3A%2F%2Fsupport.polycom.com%2Fglobal%2Fdocuments%2Fsupport%2Fsetup_maintenance%2Fproducts%2Fvoice%2Fvortex_ef2280_programming_guide.pdf&ei=Z_j_VNXZH4vlaqq-gdAH&usg=AFQjCNGMJQMh4hSijpy9ic619NkkmlKOPA&bvm=bv.87611401,d.d2s

are you sure this feature is not blocked on your line? check with another phone connected to the same socket if you can dial the same numbers

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards

The easiest way to fix this is to have use TFTPD32 and set the firmware in the default directory so that when the phone boots it gets its DHCP with Option 66 from the machine running TFTPD32 and automatically pulls the firmware