20 Most Recent SaniServ 401 20 Quart Ice Cream Maker Questions & Answers

Did you figure out the issue? We are having that issue.

spec for belting - size and mesurement

http://www.taylor-company.com/, check here to find a supplier near you.

my saniserve ice cream machine will not get freeze hard or freeze when u press the button on for the compressor to kick , it will not kick in.

My small Business had this same problem. The first thing you need to look at is the product you are using. It turns out that if you are making your own soft serve. which Includes water and powder, it will save you a lot of time and stress to switch to cartons of soft serve that you just pour right in. It turns out that there is no consistency in powder icecream. the water will eventually separate from the mix, resulting in watery soft serve once dispensed from the machine. Next, if this isn't the prduct you are using then it can be other problems such as your compressor not working, or turning on when it's suppose to, maybe you have a weak motor, or your machine isn't set to the proper freeze level, Also, make sure that your machine isn't backed up against a wall or I between two other machines. These machines need to Obsorb cool air in order to work properly and not overheat . The machine's fan, which is located on the right side, needs to be have a certain amount Of space from walls or other machines. If this doesnt work you can always call a technition to come and check out the machine, I hope this helped, best wishes with your repair

I have been unable to locate the toggle switch in a SaniServ Operational Manual located HERE , I suggest you call and ask Saniserv what this toggle switch is for 800-733-8073

Thumbs up if this helped!!!

Just call your local taylor distributor. there is one in Cummings Ga. The number is 770-458-5546.

You can get the manual on the link below.

http://www.pickyourown.org/icecream/Oster_ice_cream_maker.pdf

Good luck and please rate 4 thumbs up

I was able to get you a phone number where you can inquire about the manual you need 1-866-892-6344 and a website that sells this product.

http://www.instawares.com/saniserv-soft-serve-ice.ssm-407.0.7.htm

it appears to be distributed by a third party called instawares. good luck

I called:

A Service Provider
(305) 279-9544 Office

but don't tell sani-serv. They are anti-DIY and will politely try not to help you.

Depends on the unit, goto to www.saniserve.com ,they can tell you the exact compressor by the model and serial numbers.

The best thing to do would be to recover the 404a into a clean recovery jug,weighing how much you take out. Check the nameplate on back it will tell total ref charge. in either oz or lbs. then weigh the charge back into the unit. this is the best wayto verify if you have a proper charge.If the unit is low on charge then you will want to find and repair the leak as soon as possible.

Check and see if all of the wires are on the freeze/cleanout switch. make sure the switch is in the freeze position. There is also a torque switch in back of the unit where the belt is,the belt tensioner engages and disengages this switch to control the viscosity of the mix in the barrel.check to make sure the metal arm of the switch hasnt been bent so far that it will not move, and that it does not have mix in it. Also check the voltage to the contactor coil. if you have correct voltage at the coil, then it is a bad contactor.